tv Worklife BBC News February 20, 2020 8:30am-8:59am GMT
this is worklife from bbc news, with sally bundock and karin giannone. fighting back against the new coronavirus. the world's biggest gambling hub reopens its casinos in defiance of the outbreak. live from london, that's our top story on thursday 20th of february. macau's multi billion dollar gambling industry says its now open for business despite the spread of the coronavirus. it comes as companies around the world race to make sure they're ready to withstand the outbreak. also in the programme. also in the programme.
australian airline qantas is the latest to issue a warning about the impact of the coronavirus on its business. and we'll hearfrom india — where the dreaded r word is causing a huge controversy. is the country heading into recession? cashing in on instagram. how companies are working to influence you through your social media feeds. and a new book coming out gives us insight into how facebook‘s mark zuckerberg apparently copes with nerves — so we want to know how you calm down before a big work meeting or presentation. let us know — just use the hashtag bbcworklife. hello, and welcome to worklife. a warm welcome to the programme.
the world's biggest gambling hub starts a fightback against the new coronavirus today. macau reopens its casinos after closing them for more than two weeks, because of the outbreak. it's a vitally important sector for the chinese territory, which last year brought in almost $36.5 billion. it comes as many companies around the globe struggle to cope with the impact of the outbreak. in china, tech firms like tecent, alibaba and microsoft have said their staff will work from home for the next one to two weeks — with some estimates suggesting hundreds of million of workers are affected by the shutdown. injapan, the telecoms giant ntt has started encouraging 200,000 employees to work from home — or travel during off peak hours. in singapore, many firms are conducting health check for staff entering buildings — and authorities have issued guidance forfirms including working out a continuity leadership plan in case senior managers are affected.
joining us now is tim eldridge, vice—president, institution of occupational safety and health. i wonder if you have any thoughts of the wisdom ore or otherwise of macau's casinos re—opening, thinking of the people minging in close proximity. it is important that employers take a proportionate response to this. i think the health authorities where employers are based, out in china, macau, hong kong and south east asia territories, the authorities are giving the best advice, so, for all employers, what we would say, is make sure you are in contact with the health authority, understand what the requires are and put in
place those responses to protect your workers when they are dealing with both themselves and members of the public, so, the one message that we wa nt the public, so, the one message that we want to get across is the best precaution to take, in all of this is good personal hygiene. so we are saying to employers, encourage workers to have good personal hygiene, wash their hands, provide anti—bacterial gels for them. that is the best precaution they can take. had companies factored something like the coronavirus virus in or has this come as a curve ball to companies all over the world? so, what we are hearing is, a lot of companies have the best precaution they can take. had companies factored something like the coronavirus virus in or has this come as a curve ball to companies all over the world? so, what we are hearing is, a lot of companies have got good continuous —— plans in plant for various pandemics or other situation, so we, we are glad to see a lot of organisations are prepared, but of course there are others who for whom this has come as a surprise, so again, from us we are
saying support worker, please be prepared, plan and talk to your worker, and give them the confidence, there is a lot of workers round at the moment, particularly in asia, who are understandably anxious about this, and, from us we want to say to employers talk to your workforce, let them know you have plans and you know what to do if the issue becomes more serious in your workplace. tim, in your experience, how long do you think this might go on for and to what extent do companies need to be working from plan b, c and what extent do companies need to be working from plan b, cand d? what extent do companies need to be working from plan b, c and d?|i what extent do companies need to be working from plan b, c and d? i am not a medical expert so i can't give you the epidemiology of the disease, but the situation will be round for some time now, what we are saying to employers this is good business practise, be prepared for any eventuality, but again, plan i had, a lot of employers won't have had any confirmed case of coronavirus among the workforce but be prepared for what might happen, think about how you would talk do your workers,
what processes you would put in place if there was a confirmed case, for example good cleaning regime, but again we want to really reinforce the two issues of speak to worker, keep them informed, encourage that good personal hygiene and speak to the workforce if they do not feel unwell they should not be coming to work. thank you tim. thank you tim. let's take a look at some of the other stories making the news. reports say google is planning to move accounts of its british users out of the control of european union privacy regulators and place them under a us jurisdiction instead. the shift would leave sensitive information of tens of millions of people with less protection. the personal information of 10.6 million guests who stayed at mgm resorts hotels was hacked last summer. the data exposed included names, addresses, and passport numbers. the details were posted to a hacking forum this week.
staying with the impact the coronavirus virus is having round the world staying with the impact the coronavirus virus is having the world qantas has warned of a severe financial impact as the potentially deadly coronavirus dampens demand for travel in asia. tell us more about the continuing impact sarah. well, that is right. so qantas airways is warning today, that the coronavirus could cost it up that the coronavirus could cost it up to $99 million this financial year and it could impact next financial year, and as you said, thatis financial year, and as you said, that is because of a drop of in demand for flights in asia because people are too scared to travel, now the australian airline said it was forced to cut flights by 15% in asia, and that is at least until the end of may, and to avoid anyjob
losses, the company says it is planning to freeze recruitment, and it is asking workers to use up any leave they have owed tome this qantas has already suspended flights to mainland china but it has been seeing a drop in demand in major hubs like hong kong singapore and japan and these are all places that have have had a high number of infections reported so the scale of these cut just show infections reported so the scale of these cutjust show how difficult this outbreak is for airline, all round the region and many are struggling now. thank you very much sarah. so qantas the latest. in asia a mixed day today. a weak yen versus a strong dollar helped japan. japan. behind me you have wall street the night before. so record closures, so
people buying shares and stock. let us people buying shares and stock. let us look at the next board. europe has been going for a0 minutes. pretty flat if not a little negative. we will hear retail sales. lloyds ba n k negative. we will hear retail sales. lloyds bank with full year prophets down by 26% to do with a charge to down by 26% to do with a charge to do with payment protection. look at the business live page for those individual stories. now to the us, where markets will be looking for clues to the impact of coronavirus on domino's pizza's business as the chain reports its latest financial results today. michelle fleury has more from new york. the popularity of domino's pizza in china has been boosted by a younger generation with a taste for western food, and an appetite for ordering online. and while its presence is nowhere near the scale of, say, mcdonald's, it is a growing market for the fast—food company. dominoes has around 250 stores in china, with plans to open more, and while none of them are located
in hubei province, the epicentre of the coronavirus outbreak, wall street will be keen to hear what impact is virus is having on domino's china business. fast—food companies like starbucks, which has had to close stores in china, well, they are ramping up contactless pick up and delivery services, to try and keep their workers and customers safe. just one of the many ways companies are modifying how they operate in china because of the coronavirus. time now for our daily look at some of the newspaper and website stories which have caught our eye. joining me isjenny garrett, who's a career coach and leadership trainer. 0ur story today involving the workplace, jenny, appropriately enough, and what about barclays? i don't know, people are saying this is sinister, installing spyware on employees to monitor what they are doing with their day. yes, it is
increasingly common to be honest. cheap technology and flexible working means that organisations wa nt to working means that organisations want to know what staff are doing. we don't question it enough. i think we are so used to being monitored, on social media, and so many different apps, that actually i am not sure that staff question it enough. although, a staff member is the person who has sort of brought this to our attention. in i think we are so used to being monitored, on social media, and so many different apps. social media, and so many different apps, that actually i am not sure that staff question it enough. although, a staff member is the person who has sort of brought this to our attention. in this particle this —— article this is described as creepy, what does it do? it lets people know what, who is on, what they are doing, some of this softwa re they are doing, some of this software monitors your key strokes, how long away you are from your desk which mean it can create anxiety, depression in people because they are worried, if i am away from my desk, will they be thinking i am not being as productive as i should be? all of those things. or getting a cup of tea. it says it records
unaccounted activity so it is is a sense of being watched all the day and whistle—blower talking to city am says it is causing real stress. these things do. if you think you are constantly monitored and you have to be at your desk all of the time where is the creativity, where is the opportunity to bring something different to the workplace. why would they have this software ? workplace. why would they have this software? it is about productivity, it is about making sure people are putting their best into the workplace and also, it can give them trends of what is happening, it can also monitor on a plus side, it could monitorst staff are overworking. all of this software was brought in to make sure that staff don't do the wrong thing, that confidentiality is maintained, and that people are ethically doing the right thing. barclays says this is technology widely used across the industry, to identify what is working well, and it will listen to
carefully to feedback resulting from the pilot. let us move on, because i wa nt to the pilot. let us move on, because i want to chat about mark zuckerberg. this is a story on bbc online, what is going on sheer in i mean i feel sorry for him. this book is being written not by himself, and it is unverified as such. so these allegations are in the book. a journalist has been covering facebook for many years, saying... he saying these thing, but we do know. what is he saying? he is saying that communications colleagues, have to air dry mark's armpits before these vents because he is sweaty, and he wants to, and he is sweaty, and he wants to, and he is sweaty, and he wants to, and he is obsessed with his public image. he ways a grey t-shirt, if you i he is saying that communications colleagues, have to airdry mark's armpits communications colleagues, have to air dry mark's armpits before these vents because he is sweaty, and he wa nts to, vents because he is sweaty, and he wants to, and he is obsessed with his public image. he ways a grey
t—shirt, if you i wear a jack tent. —— jack set. as tony blair found out. it is not aed good look. —— jack set. as tony blair found out. it is not aed good lookm your public image is casual grey t—shirts, you don't want to wear a suit jacket just so that you don't show your sweat marks you want to be you. you. to be fair to him it is normal, to be nervous and that causes biological not malfunctions it is normality. it is. howeverl do think this tells us about society, that we can't be, we can't be vulnerable, we can't say i am really nervous at the moment, you may see my bro sweating, but this is still me, actually we are trying to preserve this image we are perfect and none of us are, including mark zuckerberg, i think we have to think about society as a whole, that doesn't allow him to be like that, but he really knows the danger of a viral image, doesn't he. you know, being, being facebook he knows that what this is going to do to him if it comes out and that is why he has these people making sure we don't get to see that. jenny, thank you
very much for coming by. still to come. the art of persuasion. we'll get the lowdown on how firms use social media stars to sell you their products. you're with worklife from bbc news. from today, you might find one of the greatest british artists in your pocket. jmw turner is the face of the new £20 note comes which comes into circulation today. it's said to be the most secure banknote ever. ben thompson is clutching one. ? you lucky person, what is going on? it won't stay in my pocket very long. it will get spent pretty soon. yes, this is it, it is the new £20 note. launched today and it comes with a load of new security features. it has a window here,