and we will make america great again. this is the story of my mother, hillary clinton. >> the most famous woman in the world. and perhaps the most controversial. >> i don't remember a time when by mom wasn't being attacked. >> what difference, at this point does it make? >> i think there is a lot of scar tissue from the battles that she's fought. >> from first lady. >> human rights are women's rights and women's rights are human rights. >> to senator. >> seeing it shows what a total

hello it is. >> to madam secretary. making headlines. >> will you explain the e-mail, secretary clinton? >> and making history. >> i accept your nomination for president of the united states. >> she's not the great herone her this ereveryil person that see. >> do you ever see a person and say who is a that? all the time. >> who is the real hillary clinton, a cnn special report, unfinished business, the essential hillary clinton. in june of 2008, after a year and a half long campaign, hundreds of hillary clinton's friends and supporters gathered in the nation's capital.

>> it was like running seven-eighth of the race. you could see that finish line and you knew you weren't going to cross it. it was surprisingly e emotionmo for all of us. >> the woman who many hoped would make history as the country's first female president had fallen short. >> she was surrounded by her daughter on the other side of her was her mother. >> well, this isn't exactly the party i planned but i sure like the company. >> i did feel as if i was standing there at another step in history and because my grandmother was born before women had the right to vote and she lived long enough to vote for her daughter for president. that to me is an amazing american arc.

>> although we weren't able to shatter that hardest, highest ceiling this time. thanks to you, it's got about 18 million cracks in it. >> i think that hillary clinton's a fighter. first and foremost. we knew this was not going to be the last chapter. >> always aim high, work hard, and care deeply about what you believe in. and when you stumble, keep faith. and when you're knocked down, get right back up and never listen to anyone who says you can't or shouldn't go on. >> these are the lessons that have guided hillary clinton throughout her life, lessons she first learned as a young girl from her mother, dorothy. >> i did not know how hard her childhood had been until i was a teenager and when i was growing up, she was just my mom.

>> abandoned by her own parents as a young girl, dorothy rodham survived a herrowing childhood, marred by neglect. >> as i learned more about what she went through, it was very h humbling because i always wondered how could i have been able to cope being abandoned by my parents, grandparents, not being able to go to college, all of the struggles that he shshe . put out of that she pieced together what she wanted to do as a mother and i was the beneficiary of that because she was an absolutely fabulous mother. >> so this is where hillary rodham grew up? >> this is where we grew up. park ridge, illinois. salt of the earth. a town that took great deal of pride, in its middle class

values. >> the conservative nearly all white chicago suburb is where hue and dorothy rodham would raise all of their children. ernie ricket was a friend. >> on this corner we would play baseball and the manhole covers were the faces. >> in addition to baseball, her friends say hillary loved a good debate. >> he loved nothing better than to throw out a topic that he knew we would go no way and i think we all learned to debate from sitting around the dinner table. >> but according to biography carl burnstein, hugh rodham was known to turn dinner table debates into something much less pallet able. >> call go around the table and call on hillary and dorothy rodham, hillary's mother would say, what the hell do you know,

ms. fancy pants? >> how was he as a father? >> she was tough. he was a man of his time. he was a chief petty officer during world war ii training thousands of young sailors to go off mostly to the pacific. so my dad was very old fashion the. if i would bring home a good report card, he'd say you must go to an easy school. he was always trying to push her further than i might otherwise go. >> hillary's mother taught her no matter what was standing in her way, she could always push through. >> one day she took a carpeter's level and held it for lessons in life when all hel well, cl can around you, you want to find that center. >> part of finding that center were religion.

>> or faith and prayer, she could always return to it. has served her difficult times in her life. >> dorothy rodham was a sunday school teacher, where hillary would meet herme mentor, youth minister, don jones. >> not only did he teach the disciples of christ, he came with bob dylan records and took them downtown to hear martin luther king speak. >> meeting dr. king was transformative for hillary. >> there was a white kid, growing up in an all white suburb, and actually gets a chance to hear one of the leaders of the civil rights and shake hands. it was an unbelievable

experience. >> an experience that would also mark the beginning of hillary's political evolution. >> there were a lot of girls together at park ridge and set up the republican head quarters for gold water, and then we went away to college, in the fall of 1965, hillary arrived at wellsly college, an elite, all women's school outside boston. >> it was a huge change because sudd suddenenly she was at wellsly and hillary's upbringing of very sheltered compared to the girls. >> when janet hill arrived that same fall, she, too, felt a fish out of water and quickly bonded with hillary. >> i found her to be friendly and easy to get along with. >> when hillary was at wellsly college, she was very popular and it was popularity that results from exercising leadership and being successful at exercising leadership.

>> allen schechter was hillary's political science professor and faculty advisor. >> she was very interested in the major issues, which were issues of race, gender, poverty. >> issues that would soon push hillary to abandon her republican roots and begin leading the way for change. >> she was no doubt the leader of not just the senior class, but the entire college. >> it was that leadership, which led her classmates to insist hillary be their voice at graduation. >> there had been no tradition of a student speaker at wellsly, but the student body insisted that there be one, and they chose hillary. >> she was scheduled to speak at commencement after the invited guests. republican senator edward brook of massachusetts. >> and he gave a speech that was dismissive and patronizing about the anti-war movement, about

what students were going through in the country. >> there was polite applause, but mostly from our parents, then hillary spoke. >> and it is graeat pleasure to present ms. hillary rodham. >> she got up and discarded her prepared, vetted remarks and spoke extemporaneously. >> we've had lots of empathy and this, but we feel for too long, our leaders have viewed politics as the art of the possible and the change now is to practice the art of making what appears to be impossible possible. >> while the administration was strickened by hillary's rebuttal, the students erupted in applause. >> we were e scecstatic. >> the following week, hillary rodham made national headlines for the very first time. >> we've gotten tremendous

attention. life magazine did a story on her, and her political future. >> and her future appeared wide open. >> someone put a sheet of paper in the dorm predicting things about different people. they predicted i would marry a football player. the only thing written in about hillary was that she would be the first female president of the united states. 1969. up next. >> she said bill's asked me to marry him again, but i'm afraid if i say no, he will never and me again. what's it like to be in good hands? like finding new ways to be taken care of. home, car, life insurance obviously, ohhh... but with added touches you can't get everywhere else, like claim free rewards... or safe driving bonus checks. even a claim satisfaction guaranteeeeeeeeeee! in means protection plus unique extras only from

an expert allstate agent. it's good to be in, good hands. ♪ using 60,000 points from my chase ink card i bought all the framework... wire... and plants needed to give my shop... a face... no one will forget. see what the power of points can do for your business. learn more at chase.com/ink

every day starts better with a healthy smile. start yours with philips sonicare, the no.1 choice of dentists. compared to oral-b 7000, philips sonicare flexcare platinum removes significantly more plaque. this is the sound of sonic technology cleaning deep between teeth. hear the difference? get healthier gums in just 2 weeks vs a manual toothbrush and experience an amazing feel of clean. innovation and you. philips sonicare. save now when you buy philips sonicare. w...i was always searching for ways to manage my symptoms. i thought i had it covered. then i realized managing was all i was doing. when i finally told my doctor, he said humira was for people like me who have tried other medications,... but still experience the symptoms of moderate to severe crohn's disease. in clinical studies, the majority of patients on humira saw significant symptom relief... ...and many achieved remission.

humira can lower your ability to fight infections... ...including tuberculosis. serious, sometimes fatal infections and cancers,... including lymphoma, have happened; as have blood, liver, and nervous system problems, serious allergic reactions,... ...and new or worsening heart failure. before treatment, get tested for tb. tell your doctor if you've been to areas where certain fungal infections are common, and if you've had tb,... ...hepatitis b, are prone to infections, ...or have flu-like symptoms or sores. don't start humira if you have an infection. if you're still just managing your symptoms, ask your gastroenterologist about humira. with humira, remission is possible. sprint? i'm hearing good things about the network. all the networks are great now. we're talking within a 1% difference in reliability of each other. and, sprint saves you 50% on most current national carrier rates. save money on your phone bill, invest it in your small business. wouldn't you love more customers? i would definitely love some new customers. sprint will help you add customers and cut your costs. switch your business to sprint and save 50% on most current verizon, at&t and t-mobile rates.

don't let a 1% difference cost you twice as much. whoooo! for people with hearing loss, visit sprintrelay.com.

from the vietnam war to wood stock, as the '60s ended, the world was in transition. >> the '60s and the war had end the civil rights movement had changed lots of people, absolutely. >> including recent wellsly graduate, hillary rodham, who just enrolled at yale, and caught the attention of nancy. >> she wore bell bottom blue jeans and work shirts. the thing that was most different about her was this focus on children, while the rest of us wondered around taking various kinds of classes, she was focused on women and children, children's welfare from the first. she never deviated from that at all, ever. >> perhaps the only thing that would break hillary's focus during her time at yale was the a during gaze of one promising law student, a smooth talking,

road scholar from arkansas. >> he was tall, 6'2", and had this head of frizzy reddish hair. >> did he make his political ambitions known? >> absolutely. i remember he had been at law school two or three days and we went through the line in the lunchroom and he knew the flames of everyo names of all the servers in the lunchroom, called them by name. >> it wasn't until the spring of 1971, in the yale library, bill clinton would learn the name of the young women who would change everything. years later, hillary recount the the exact moment. >> i physical you're going to keep looking at me and i'm going to keep looking at you, we ought to at least know each other's names, i'm hillary rodham, and i said who are you? he said he couldn't remember his name that. makes me feel so good. >> what were they like together?

>> yin and yang. he saw someone who was utterly persistent, and she saw in him, someone who was exciting and emotional. since they both cared about public policy, it was -- it was a terrific combination. >> a combination so special that soon bill would and hillary for her hand in marriage. for the first time. >> what was holding you back initially when bill clinton was asking to you marry him? >> i just hadn't thought about getting married. i was clearly in love but i just wasn't quite ready to commit to marriage and i also didn't know what i wanted to do. it was very clear what bill wanted to do, he wanted to go into politics and i thought before i get married, i should know what i want to do so i said no that first time and he came back and asked me again, i said no, i'm still not ready.

>> so instead of tying the knot and moving to arkansas where bill was forging his political career, hillary followed her passion to massachusetts, and went to work for her mentor, maryanne wright-edelman. >> my work showed me how much we need to do to help abused and neglected kids, kids in adult jails and lousy schools. all kinds of problems. i was fix eighted i, a ted on w could do. >> i trusted her to do any ability of research, whether it was basic research or to go into the field, hillary was always a star. >> but soon, another opportunity emerged that gave hillary a front-row seat to history. >> what did the president know? and when did he know it? >> in 1974, hillary moved to washington, d.c. to work on the

investigation into president nixon's impeachment and called her friend sara earman looking for a place to stay. >> she moved in with her junk. hillary and i became sort of like roommates, you know. >> was she a good roommate? >> well, she doesn't appreciate my telling this story, but i'll tell it any way. she never made her bed. and that really got me. >> did you ever tell her, will you make your bed? >> i think i said hillary, for crying out loud, make your bed. >> and did she start making her bed? >> no, she never made her bed. >> she may not have made her bed, but hillary certainly made a name for herself in washington. >> she earned the respect of every attorney and staff member that was on that committee, as well as the house judiciary committee members. >> terry kirk patrick was also an attorney working on the

investigati investigation. >> and we worked hard. we worked seven days a week, 12 to 16 hours a day until the president was on. >> i shall resign the presidency effective at noon tomorrow. >> that same week, hillary has an announcement of her own. >> she said, i'm going to move to fayetteville, arkansas, and i said why, and she said i want to be with my boyfriend. that was bill clinton. but he was from arkansas and i said to her, you're not going to move down there. >> i was stunned, and i did not know anything about it when i was wondering, who is he, you know, and arkansas. >> i said you've you've got the world in front of you now, you could go work on the hill, you could do anything you want. and she said i love him and i want to be with him and there's no arguing that. >> that wasn't going to stop

sara from trying so she devised a plan to drive hillary from washington, dc, to fayetteville, all the while, trying to convince her to change her mind. >> and all the way down, she would tell it, sara would stop every 20 miles and say, for god's sakes, do you know what you're doing, you're throwing your future away, your you doing this and she would say, but i love him and i want to be with him so we drove, and we drove. >> after two and a half days of meandering through the south, sara's strategy had failed. hillary had hillary had a arrived in arkansas. >> it was the beginning of the life she wanted, and when she hugged me good-bye, i felt, well, that's it, i'm probably never going to see her again, and the next day, i went to watch bill clinton running for congress and he stood up on a tree stump and he talked. >> we were on the virge of a

great economic prosperity boom in our state. >> and that's when i knew she was right. >> we need a government that cared about helping small farmers and consumers than pleasing the big grain companies and oil companies and buying foreign friends. >> he was brilliant, and charming and arctic let. he w >> hillary asked her friend to make sure she felt right at home. >> and before she came he did call me and he said don't forget, she's coming, i want you to call her and i said okay, i will, i will, and i did call her the second day she was at the law school and that's when i met her. >> hillary had accepted a position to teach at the university of arkansas arc law school, and to expand the school's legal aid clinic i but while hillary was starting her new career, bill was busy running his first campaign. >> i had never known anybody in politics before, so i was a little bit hesitant to be thrust

into that, but it was his dream. i wanted to support him, but i also wanted to be sure they was continuing my work, as well. >> she was so smart and she was so good. >> jim blair and his then-girlfriend diane bonded with hillary almost immediately. >> you would be very surprised to know that an awful lot of the time, politics was discussed. they loved talking politics. >> but in the fall of 1974, the only politics they were talking was bill clinton's run for congress. >> there's fella here been talking some, about being our next congressman. >> though bill clinton lost that race a year later he'd take one last shot of what he'd been fighting for. >> she said bill's asked me to marry him again. i want to marry him. i want to spend the rest of my life with him, but i don't want to get married right now.

but i am afraid if i say no, he will never and me again. and my advice to her, which may not have been the best advice anybody ever gave her, was to say yes. >> and a small ceremony in their fayetteville home october 11th, 1975, hillary and bill would say i do. >> bill saw the smartest woman he had ever seen, a woman that could read his mind, a woman that understood him down to the core. she saw somebody that could make her laugh no matter how bad things got. >> but hillary would have no way of knowing just how bad things could get. coming up. >> yes, i was bill clinton's lover for 12 years. some things are simply impossible to ignore. the strikingly designed lexus nx turbo and hybrid.

the suv that dares to go beyond utility. this is the pursuit of perfection. i want my blood sugar i to stay in control.ck. so i asked about tresiba®. ♪ tresiba® ready ♪ tresiba® is a once-daily, long-acting insulin that lasts even longer than 24 hours. i want to trim my a1c. ♪ tresiba® ready ♪ tresiba® provides powerful a1c reduction. releases slow and steady. works like your body's insulin.

when my schedule changes... i want something that delivers. ♪ tresiba® ready ♪ i can take tresiba® any time of day. so if i miss or delay a dose, i take it when i remember, as long as there's at least 8 hours between doses. once in use, it lasts 8 weeks without refrigeration... twice as long as lantus®, which lasts 4 weeks. tresiba® is used to control high blood sugar in adults with diabetes. don't use tresiba® to treat diabetic ketoacidosis, during episodes of low blood sugar, or if you are allergic to any of its ingredients. don't share needles or insulin pens. don't reuse needles. the most common side effect is low blood sugar, which may cause dizziness, sweating, confusion, and headache. check your blood sugar. low blood sugar can be serious and may be life-threatening. injection site reactions may occur. tell your doctor about all medicines you take and all your medical conditions. taking tzds with insulins, like tresiba®, may cause serious side effects like heart failure. your insulin dose shouldn't be changed without asking your doctor. get medical help right away if you have trouble breathing... fast heartbeat, extreme drowsiness, swelling of your face, tongue, or throat, dizziness, or confusion. ask your doctor if you're tresiba® ready.

♪ tresiba® ready ♪ brewed only in thgolden, colorado... to its roots. ...and nowhere else. ever. coors banquet. that's how it's done. when legalizing safe, responsible adult use of marijuana, the most important question is how? by voting yes on prop 64: adults 21 and over could only purchase marijuana

at licensed marijuana businesses. and prop 64 bans advertising directed at kids... requires strict product labeling... child-proof packaging... and bans edibles that appeal to children. smart provisions to safeguard our families. learn more about the safeguards at yeson64.org. this is a victory for the future of arkansas. >> 1978. >> so help me god. >> bill clinton and hillary

rodham entered the national political stage. >> bill was the youngest governor in the country and now hillary's star is hitched to bill. you now have quote the journey. >> there is still a lot to learn and a lot to be done. >> right off the bat it was clear that journey was going to be a bumpy ride. >> does it concern you maybe other people feel that you don't fit the image that we have created for the governor's wife in arkansas? >> no, because just as i said before, i think that each person should be assessed and judged on, you know, that person's own merits. >> but for hillary t wasn't going to be that simple. >> for one thing, she had a job. >> a big job. the first female partner at little rock's renowned rose law firm. >> i can't think of any other governor's wife up to that time when had actually had an eight

to five kind of job. >> but what hillary didn't have was her husband's last name. >> that name thing was the thing that got everybody and people talked about that forever. >> they just simply thought that she should take his name. >> anne mccoy would get the to know first lady getting as the governor's administrator. >> she was really surprised about the upheaval about her name. >> that's one of the reasons he might have lost the governorship after one term. >> after only two years in office, voters kicked bill clinton out of the governor's mansion in a stunning defeat. >> i regget that i will not have two more years to serve as governor. >> bill clinton raised the price of their car tax for their license plate and evidently that made people furious. >> bill clinton loses the election, and goes into a total depression. >> a heart-breaking end to a year that began with pure joy

back in february, hillary had given birth to chelsea victoria clinton. >> the next two years are very important years for our child's development. these are really pivotal years and i'm grateful i'm going to be able to spend some more time with her. >> more time with their daughter and more time to figure out where to go from here. >> hillary decides that the only way to restore and have their life is if she can bring him back, so what does she do? she takes over. >> hillary constructed a political comeback plan. step one, bill's apology tour. >> i've asked hillary for a second chance more times that i can remember. >> step two, hillary's new name. >> i'm thinking of changing my

name. she said i love my name but if that's something that makes a difference for the people of arkansas, i'll change my name. >> she became ms. clinton and she changed her looks and she started taking more of an interest in clothing. >> and of course she cut her hair. it was like ah, now we have a first lady. >> and just like that, clintons were back. >> i think what i'm supposed to say is it appears we have won the election. >> she did everything and organized everything to make that happen. >> bill clinton would win back the governor's mansion in 1982, and three more times after that. it's where the clinton family would live for the next decade. >> she was a magnificent first lady of this state and she will be again. >> i thought he was smart. i thought she was smarter. >> skip rutherford was working for david prior when bill

clinton returned to office. >> probably the toughest policy initiative that bill clinton faced as governor was in education. he tapped hillary to lead that effort. >> we want to be sure that our children get the best possible education. >> hillary took on some very tough issues, but you go into small-town arkansas and say it's important that you teach foreign language, it's important that you have an updated chemistry and we're going to have to pay for it as a state that create some criticism. >> there are large numbers of children written off at a rather early age. >> ultimately what she got done was that arkansas adopted a whole new set of higher education standards. >> higher education standards meant higher expectations for children across the state, just like the expectations they had for chelsea at home. >> they treated chelsea almost as an equal. i mean, she was in all the conversations that they had. and i think that's why she is so

smart, number one, and interested in everything. >> i played softball in the local hillcrest league and i took ballet and piano. >> but no matter what chelsea was into, both of her parents were always cleheering her on. >> my bad was the embarrassing one. i would walk on the field and my dad would say, yes! so my mom would cheer with just as much enthusiasm, but probably more appropriate intervals. >> rutherford spent many evenings cheering on their daughters from the softball stands but in the summer of 1991, clinton had something else on her mind. >> we started talking about presidential politics and i was promoting the fact and saying, well, i don't think the democrats have a chance in 1992. there's just entitled no wabsol. i remember she looked at me and said, what the democrats need is

the right message, and the right messanger. >> october 3rd, 1991, on the steps of little rock's old state capital. >> today i proudly announce my candidacy for president of the united states of america. >> a candidacy that many said would amount to a test run quickly picked up steam. >> what we think stands at the end of it is a real opportunity to change the country. >> i just felt like, my god, she's you such a powerful person, she should be running for president. >> patty solice doyle was the first person to join hillary clinton's staff during the '92 campaign. >> she was the only woman at that table. >> and did she hold her own at the table? >> my god, she ran the table with her husband. >> my husband, bill clinton. [ cheers and applause ] >> ladies and gentlemen, you

have just heard a stunning illustration of my real campaign slogan, by one, get one free. >> she was the first spouse of a candidate to play a active issue role. people weren't ready for that of the she was controversial. >> i suppose i could have stayed home and baked cookies, and had tea, but i decided to fulfill my profession before i entered when my husband was in public life. >> when you heard her say that, what was your reaction? uh uh-oh, we may have a problem here. that's exactly it. >> tea and cookies, a month earlier, why something rocked his campaign and marriage. >> yes, i was bill clinton's lover for 12 years. >> january 27th, 1992, former nightclub singer jennifer flowers came forward in a nationally televised news conference. >> the truth is, i love him.

>> it looked like the campaign was going down, and that they had to do something. >> i think it's real dangerous if we don't have some zone of privacy for everybody. >> just weeks before the new hampshire primary, on super bowl sunday, hillary clinton appeared on cbs's 60 minutes alongside her husband. >> i'm not sitting here, some little woman standing by my man like tammy wynettement i'm sitting here because i love him, and i help rrespect him and i h what we've been through. heck don't vote for him. >> she called me right after it and asked my opinion on how i thought it went, and i said, i thought you were strong and forceful and committed to your husband and family. >> weeks later, hillary was by her husband's side again when his strong second place finish in the new hampshire primary

jolted his campaign back to life. >> new hampshire tonight, has made bill clinton the come-back kid. >> bill clinton went on to win his party's nomination and that fall, the white house. >> i think if it weren't for hillary, bill clinton would not have been president for sure. >> so help me god. up next. >> the fact that hillary had an office in the west wing was a big deal and ruffled a lot of feathers. (burke) at farmers, we've seen almost everything,

so we know how to cover almost anything. even mer-mutts. (1940s aqua music) (burke) and we covered it, february third, twenty-sixteen.

talk to farmers. we know a thing or two because we've seen a thing or two. ♪ we are farmers. bum-pa-dum, bum-bum-bum-bum ♪ i'm not a customer, but i'm calling about that credit scorecard. (to dog)give it. sure! it's free for everyone. oh! well that's nice! and checking your score won't hurt your credit. oh! (to dog)i'm so proud of you. well thank you. get your free credit scorecard at discover.com. even if you're not a customer.

i will faithful execute the office of president of the united states. >> january 20th, 1993, bill clinton's inauguration, filled with ceremony and tradition. in august you'augural balls and, even a saxaphone-playing president. bill clinton joined the band at

nearly all 11 balls with his wife by his side. and when they returned to their new home, the white house, the party continued. >> what was it like the first night? >> well, it was erie because all of bush's items had been taken away, and the clinton's items hadn't been unpacked. >> close friend jim blair, his wife, diane, and a couple of other friends were there. >> bill clinton wanted to play cards so we find a card table somewhere and drag it out. >> did hillary play? >> she did not play. she's too smart to get caught up in those games. >> it didn't take long for the clintons to settle in and from day one, it was apparent they would do things differently. >> the fact that hillary had an office in the west wing was a big deal. >> patty solice doyle was the senior advisor.

>> traditionally they have their offices in the east wing, so the idea the first lady would have an office not, you know, next to the oval, but in the same wing of the white house, that ruffled a lot of feathers. >> we were very up front about what her role was going to be as first lady. she's going to be an advisor to her husband. >> hillary clinton wanted to focus on policy, not parties. lisa caputo was the first lady's press secretary. no one was thinking about hosting press dinners, and the washington establishment. >> she got off on the wrong foot with the arbiters of dc's society, and she could never get back on the balance beam. >> unfortunately, those were relationships she'd soon need, barely a week after the inaugurati inauguration. >> today i'm announcing the formation of the president's task force on national health

reform. this task force will be chaired by the first lady. >> she saw what she had done in terms of education reform in the state of arkansas and he better than anyone knew how brilliant she was. >> i think that in the coming months, the american people will learn as the people of our state did that we have a first lady, of many talents, that most of all can bring together around complex, and issues to hammer out consensus and get things done. >> what we are trying to do -- >> she traveled cross the country, learning about the healthcare problems that faced patients, doctors, and nurses. but when she returned to washington, she retreated with a fight circle of private advisors to draft the legislation. >> her management in healthcare is really clumsy, her secretcy,

her combativeness, her insistness on my way or the highway. >> critics say she was far from the unclusive consensus builder as promised. >> having the secret team of experts, it was a very secretive, arrogant plan coming, that's going to be imposed on the american people. >> as her public battle for healthcare intensified, a personal medical crisis surfaced in arkansas. >> my father had a massive stroke and i immediately flew to little rock and was by his bedsi bedside. >> less than three months after she arrived at the white house, hillary's father, hugh rodham died. >> it was a terrible loss. >> he was very did understand maing of h demanding of his kids and hillary gets a lot of her

determination and tannenacity f her father. >> tenacity she'd need five months later before the subcommittees on the hill. >> there is no free lunch in the healthcare plan. it is not going to be free. everybody's going to be paying something, even people who are on medicaid will be paying something if they work and we think that is a big responsibility. >> it was a tour deforce. it just was incredibly substantive, direct. >> republicans saw it quite differently. >> i don't think it swayed the average person on the streets. and if it doesn't sway the average person on the streets it's not going to sway the politicians who have to vote on it. >> and in fact it didn't. congress never put the reform plan to a vote. a significant defeat for the clintons, especially hillary. and that was far from their only issue.

as part of a larger investigation, federal officials were looking into a failed venture in arkansas in which the clintons were known as investment partners known as white water as part of the federalmistrust from the couple, especially when billing records were suddenly found in the white house residence. she was called to testify. the first time a first lady had been subpoenaed appear before a grand jury. >> nothing was going to throw her and if they want to bring her before the federal courthouse to testify by god she's going to do it. i remember her saying, that's what they want, i will walk in with my head held high. >> i was glad to have the opportunity to tell the grand jury what i have been telling

all of you. i do not know how the billing records came to be found where they were found. >> though their investment partners, jim and susan mcdoug an were both convicted as part of the larger case, the clintons were never charged with any wrongdoing involving white water. but it would become one of several candidata things that w bill clinton's presidency. >> it was the feeling of humiliation and vumer in abilln >> while the clintons weathered the scandals, many democrats did not. mid-term november 78th, 1994. >> the republicans will take control of the house of representatives for the first time in 40 years. >> and since i'm the president, i have to take some responsibility for that. >> he felt terrible. she felt guilty. she felt it was her fault. >> there were some tough times

in the white house. your failed healthcare initiative, the whitewater investigation. impeachment proceedings. looking back what was the hardest moment for you in the white house? >> when my father died and bill's mother died in the same year. the tragedies that make a bill hole in your heart because you lose somebody that you know, that you care about, a family member, those were the hardest. the others of course had their difficulties, as well, but it was the loss of my dad and my mother-in-law that were really tough. >> so hillary clinton went back to her roots advocating for children, women and veterans and became an ambassador of sorts for her husband. it was september 1995. >> no one had any idea what she was going to say. >> hillary clinton traveled with her chief of staff to china for the united nations on women.

>> there were expectations that she probably would tread lightly and not say a whole lot that was news making. >> but those expectations were wrong. >> we are the primary caretakers for most of the world's children and elderly, yet much of the work we do is not valued, not by economists. >> this vast room filled with hundreds and hundreds of people began to awaken as though the sun had come up in the morning and with each utterance got more and more excited. >> let it be that human rights are women's rights and women's rights are human rights, once and for all. >> she realized that she had a role to play that could make a difference, not just at home as important as they is, but around

the world. >> hillary clinton had orchestrated her own comeback. until an unexpected revelation. >> that almost ended it all. >> she was devastated by it. she felt betrayed. sity tens deve that uses technology once only in doctors' offices. for deep penetrating relief at the source. new aleve direct therapy.

sprint? i'm hearing good things about the network. all the networks are great now. we're talking within a 1% difference in reliability of each other. and, sprint saves you 50% on most current national carrier rates. save money on your phone bill, invest it in your small business. wouldn't you love more customers? i would definitely love some new customers. sprint will help you add customers and cut your costs. switch your business to sprint and save 50% on most current verizon, at&t and t-mobile rates. don't let a 1% difference cost you twice as much. whoooo! for people with hearing loss, visit sprintrelay.com. i am benedict arnold, the infamous traitor. and i know a thing or two about trading. so i trade with e*trade, where true traders trade on a trademarked trade platform that has all the... get off the computer traitor!

i won't. (cannon sound) mobility is very important to me. that's why i use e*trade mobile. it's on all my mobile devices, so it suits my mobile lifestyle and it keeps my investments fully mobile... even when i'm on the move. sign up at etrade.com and get up to six hundred dollars. ♪ using 60,000 points from my chase ink card i bought all the fruit... veggies... and herbs needed to create a pop-up pick-your-own juice bar in the middle of the city, so now everyone knows... we have some of the freshest juice in town. see what the power of points can do for your business. learn more at chase.com/ink

spring, 1997, tanzenia, one of the 82 countries hillary clinton visited as first lady. with her, 15-year-old chelsea. >> we have a big problem with people not thinking they have a future. women, young women, and young men who are very cynical about their future. >> chelsea was no longer a little girl. she had grown up and like her mother had her own opinions and her own voice.

>> good morning, good morning ♪ >> they share these magnificent and almost life-changing experiences together. >> experiences that hillary clinton made sure were balanced with the healthy dose of normalcy. >> growing up in the white house, i think was really both extra ordnaordinary extraordinary, and pretty ordinary. it was extraordinary because it was the white house, and pretty ordinary most of the time we had dinner together every night. it was one of the benefits of what my dad calls living above the store. >> we just made it more like a real home and her friends were always welcome. we had lots of kids in the white house all the time. >> amazing memories of being 12 and 13, and playing hide and seek, so much fun and my parents were always like don't break anything, but otherwise, like go for it and play lihide and seek

>> this is the green room and it's one of my favorites. >> if something did break or there was a mess, hillary made sure chelsea cleaned it up. >> the kids were watching a movie and hillary went down and concluded and discovered there was popcorn all over the theater and she said to them, you are not leaving her until you pick up every kernel of the popcorn. >> and there they were asked to steer clear of chelsea. >> they were adamant about maintaining a private zone around chelsea and chelsea spent a lot of time speaking with jackie ke jackie kennedy onasus, about house to raise a teenager. >> imagine having a date pick you up at the white house and your father is the president. >> my father would intimidate them as i'm sure any father, you

know, quite sternly standing there on top of the stairs as they kind of had to walk up and sheepishly say i'm here to take your daughter to dinner or a movie, whatever we were doing, i think he loved that intimidation factor. >> what was your mom like when she would bring boys home? >> she already knew about them and she had already kind of asked me, grilled me on anything and everything she felt like she neededton. >> i remember one boy was wearing a baseball cap the whole time and i finally said you have to take off your baseball cap. you're in the white house, and we're going to have dinner and you cannot sit at the table with your baseball cap on, so it was just being a regular mom. >> another regular mom moment, when chelsea graduated from high school and left the nest. fall 1997. >> she was teary, almost every

day that her child was going away to college. >> my mom just i think couldn't believe that i was going to california. i mean, i think that was upsetting to her than just thinking of me going to college. she's like can't you find somewhere closer. >> chelsea arrived at stanford on air force one. was welcomed by fans and friends. she had a secret service detail, but hillary still tried to make it as normal as possible. my mom, put contact paper, in every drawer, like she kept trying to find things to reorganize and finally my dad was like you need to go. my mom was like there has to be something else. my dad's like, it's now time. my mom still would have been there when i graduated four years later. >> chelsea was an adult on her

own. shielding her from controversy as hillary had done for 18 years, would be much harder. >> how difficult is it for you to hear so many people harshly criticize your mother? >> well, kiddingly, it's just been something i've been accustomed to. >> charges of sex, lives and autopsy. >> there is no a tape that is accurate. >> january 1998, halfway through chelsea's freshman year, rumors bill clinton had an affair with monica lewinsky. >> sources describe the graphic long-term relationship. >> he denied it. >> i want you to listen to me, i'm going to say this again. i did not have sexual relations with that woman.

ms. lewinsky. >> and as she had been so many times before, hillary stood by her husband. >> she immediately said it's just not true, and so she felt, get out there, get ahead of this, deny it, and say that you know we're not going to let this affect your job. >> she kept her commitment to a previous previous scheduled appearance on the "today" show. >> what is the exact relationship between your husband and monica lewinsky? >> it wasn't going to be easy. >> this vast right-wing conspiracy that has been conspiring against my husband. >> that's what she believed this was another attempt to bring down her husband and attack them. >> meanwhile, federal investigators in a grand jury looked into the allegations of

perjury and obstruction of justice. >> by mid-summer, monica lewinsky agreed to testify and supply evidence in exchange for immunity. the president was scheduled to testify, as well. it was the middle of august in the early morning hours before he was to be deposed when bill clinton confessed. >> he let her know that was actually true and she was devastated by it. she was -- she felt betrayed. she felt lied to. she felt that she had been defending him all this time and unknowingly, she was lying. >> indeed i did have a relationship with monica lewinsky that was not appropriate. in fact, it was wrong. >> i don't know what got her through there, but being in the white house, subject to all of that scrutiny.

>> hillary was desperate to escape washington, d.c. the more after admitting the affair, bill clinton and his family left to go on vacation. the world was watching. >> you know, she was angry. she was upset. it's an iconic photograph with chelsea in the middle and i think at that point, that's -- that's who was keeping them together, chelsea. >> chelsea. >> the president and first lady have showed little affection following the grand jury testimony. >> this is a family that has some healing to do. >> how difficult was it to go through something so private, so

personal under the glare of the spotlight as the first lady? >> it was really hard. it was painful, and i was so supported by my friends. my friends just rallied around. they would come and try to make me laugh, they would recommend books to read, we'd go for long walks, we'd hang out, eat bad food, just the kind of things you do with your friends, and it -- it was something that you just had to get up every day and try to deal with while still carrying on a public set of responsibilities. so it was very, very challenging. >> hillary clinton took care of her daughter and stood by her husband. even when others didn't. hillary confided in jim blair's

wife, diane. >> and she explains to diane why she was sticking by her husband during this time. she said she's in it for the long haul partly because she's stubbo stubborn, partly her up bringing and her pride. >> i think there's only one real reason and that's because she loves him. that's the end of the day. >> simple as that? >> simple as that. >> hillary clinton, during this period, i think, rises really to the status of most-admired women. >> clinton poll store mark pen. >> people looked at this and they said, anybody that could go through this, i mean, that's a strong woman. >> an image she'd carry into her next stage in life. as the first lady becomes a senator. this beer is tough... but fair.

coors banquet. that's how it's done. let's just get a sandwich peoplor something. you don't just learn how to drive... or solve the world's problems... be a dad... "or something" and we don't just make sandwiches "or something" we hand-slice avocado, pull smoked chicken, bake fresh foccacia and craft every sandwich clean from top to bottom... there's nothing "or something" about it. panera. food as it should be. sprint? i'm hearing good things about the network. all the networks are great now. we're talking within a 1% difference in reliability of each other. and, sprint saves you 50% on most current national carrier rates. save money on your phone bill, invest it in your small business. wouldn't you love more customers? i would definitely love some new customers. sprint will help you add customers and cut your costs. switch your business to sprint and save 50%

on most current verizon, at&t and t-mobile rates. don't let a 1% difference cost you twice as much. whoooo! for people with hearing loss, visit sprintrelay.com.

she's noticing a real difference in her joint comfort... "she's single." ...and high levels of humiliation in her daughter.

in just 7 days, your joint comfort can be your kid's discomfort. osteo bi-flex. made to move. i am totally blind. i lost my sight in afghanistan. if you're totally blind, you may also be struggling with non-24. calling 844-844-2424. or visit my24info.com. william jefferson clinton, by such conduct, warrants impeachment and trial. >> senators how say you is the respond an respo respondent, william jefferson clint ons guilty or not guilty?

>> hillary clinton was planning her legacy. it was february 12th, 1999. >> it was such a surreal moment. >> mr. mccain, guilty. >> because as the impeachment vote was happening on the floor. >> mr. moinhan not guilty. >> she was the quintessential is expert of all of new york. >> that expert was harold ickies, and first lady hillary clinton were contemplating a run for senate. >> we'd talk about everything from fundraising, how much it was going to cost. we ran the gamut. >> hillary poured over research and debated strategy, then the phone rang. >> she told the white house operator to put whenever was calling on. >> i just called and said i'd like to talk to the first lady. >> we didn't have a television radio on and she listened and she said i understand. >> i think i was the 30th person

to call. i had no idea i was the first guy through. >> where are we going as as nation? >> peter congress, new york congressman voted against impeachment delivered the news, and hillary clinton had been acquitted for obstruction of justice. >> she put the phone down, and she said it was a slight pause. she was talking about an upstate county in new york. >> instead of talking about the fact her husband had been a quited s acquitted she wanted to get back to work. >> i could see in her body language there was a sense of real relief, but she's not easily distracted from the issue at hand. >> that issue was the launch of her own political career. >> >> bill was really encouraging her to do this. lots of people come forward and say you should think about doing this. >> hillary clinton felt like she needed something of her own, and

needed to move away from being an adjunt of her husband's. >> the seat was basically cleared for her. >> i'm starting a listening tour of new york. >> the senate race had been to many a presidential race of stress. >> the idea the circus was coming to down was really dramatic. we chronicles literally every single movement of the precampaign and the eventual campaign. >> it was literally seen as the greatest show on earth. >> the present evs followed alo hillary clinton house healthuntr the first time in decades. >> they spent most of their time in public housing. hillary wants a real house with a real yard and dorgtsy saothy, parks service is not going to come mow this yard.

>> she settled on this house in the quiet suburb of chappaquah new york, 300 miles away from the white house and her husband. >> it was astonishing in the final few months of her president's term she was not there at all. it was extremely unusual. >> but necessary. >> the question was how do you go from the white house, to running the new york state? you didn't live in new york state, you didn't represent new york state. >> clinton had to kwinz new yco yorkers she wasn't an outsider she so went on a listening tour of the entire state, all 62 counties. >> this notion of listening first, understanding peoples' problems first and then kind of explaining what you thought the solutions might be. really just worked powerfully. >> i'm not in a campaign yet. >> i think they have flies in arkansas. >> her opponent, mayor rudy jool

jou giuliani, hit her hard on everything. >> then, giuliani dropped out for personal reasons. clinton's new opponent, rick lazio came out swinging. >> i'd be happy to when you give me the signed letters. >> right here. >> sign it right now. >> we'll shake on this, rick. >> i want your signature. >> every woman who had a crummy husband saw this is rick lazio tormenting and downgrading her because she was a woman, which the woman's card in that caseworked for her. >> two months later, clinton decisively beat lazio. >> wow, this is amazing. thank you, all. thank you. >> despite having been first lady, hillary knew when she arrived on capitol hill, she was just the freshman senator from floerk. new york. >> she did not act like a celebrity, or should be who should stand out or be treated differently. >> she decides i'm not going to be a bull in a china shop.

>> from the beginning, clinton made a point of crossing the aisle, even joining a republican prayer group. >> the idea of sending your signal if we find common ground i with work with you. >> she's reaching across the aisle to republicans and people who wanted to impeach her husband years before. >> that was the real irony of it. >> ten months into her first term, came her defining moment as the junior senator from new york. september 11th, 2001. >> the impact of seeing it firsthand shows what a total hell it is. >> amidst the devastation and mourning a harsh reality. >> this is the kind of devastating attack and loss of life that is almost beyond imagination, and you know new york is going to need a lot of help. >> and money. and it was not just getting it, but the painstaking task of figuring out how to distribute it. >> you have police officers, firefighters, wall street

executives, investment bankers, and how do you decide how much a human being is worth. it was very tough stuff. it was the senator with the most active role with everybody. >> she also spons sponseorred a for those who had medical care in 2010, and congressional bush saw use of force in iraq, claiming the weapons of mass destruction, what happened at ground zero weighed heavily. >> she was looking at as the senator from new york after 9/11 and all of those people who died and all of those families who lost loved ones. >> so it is with conviction that i support this resolution as being in the best interest of our nation, a vote for it is not a vote to rush to wash, it is a vote that puts awesome responsibility in the hands of

our president. and we say to him, use these powers wisely and as a last resort. >> it's very painful and that was not one of the easier decisions of a tenure in the united states senate. i have to live with my vote. hillary does, too. >> a vote she would wrestle with from that day forward. on the "today" show in 2006. >> obviously if we knew then what we know now, there wouldn't have been a vote and i certainly wouldn't have voted that way. >> and in her book "hard choices" writing "i wasn't along in getting it wrong, but i still got it wrong, plain and simple." her critics say that about her cynic career was memorable. >> she was not a senator of great importance, in terms of any national legislation or national policy initiatives.

>> is that a fair criticism? >> i don't think so. when it came to getting legislature for new york, she was never scared to invite someone to share the stage with her. >> now a politician in her own right and a senator in her own right, but was she ready for a bigger stage? >> i found my own voice.

there's nothing more important than your health. or the freedom to choose what doctor you want to see. so if you're on medicare, consider an aarp medicare supplement insurance plan, insured by unitedhealthcare insurance company. like any standardized medicare supplement plan, you'll be able to stay with the doctor or specialist you trust... or look for someone new -- as long as they accept medicare patients. and you're not stuck in a network... because there aren't any. so why wait? call now to request your free decision guide and learn more. there goes my sensitive bladder. sound familiar? then you'll love this.

incredible protection in a pad this thin. i didn't think it would work, but it does. it's called always discreet watch this. this super absorbent core turns liquid to gel, for incredible protection that's surprisingly thin. so i know i'm wearing it, but no one else will. always discreet for bladder leaks this is my retirement. retiring retired tires. and i never get tired of it. are you entirely prepared to retire? plan your never tiring retiring retired tires retirement with e*trade. i'm in vests and as a vested investor in vests i invest with e*trade, where investors can investigate and invest in vests... or not in vests. sign up at etrade.com and get up to six hundred dollars.

certainly didn't expect to mind mieyself in this position. >> barack obama, senator from illinois filmed this video. >> i hhe announced by video and caught everybody by surprise. >> including hillary clinton. >> she let obama get ahead of her and had to then play catch up. with four days after ooh bbama, clinton formally declared her candidacy in new york city.

>> i'm very confident i'm in, i'm in to win and that's what i intend to do. thank you-all very much. >> it did not feel presidential, it did not feel big. she's someone who is viewed widely as so prepared and metedd on cal and this was seen as a prepared announcement. >> the unexpected was barack obama. >> she campaigned almost like a quasi incumbent and played it perhaps too cautious. >> while hillary clinton celebra downplayed hearse. >> don't play up this motion of first woman president. >> while clinton and her campaign steered clear of gender issues, others didn't, instead, focusing on what she was wearing and how she looked. >> i admire what senator clinton has done for america and what

her husband did for america. i'm not sure about that coat. >> i actually like hillary's jacket. i don't know what's wrong with it. >> how did she handle that? >> with some discomfort, some amusement, a little bit of tension. >> they didn't want to call fact she was a woman. >> while barack obama engaged young voters in a new kway. >> clinton's campaign was stuck in the '90s. >> too measured. >> there was a lot of debate among strategists how to human isai ize her and make her more accessible to people. there was a lot of dwaebate amo her strategists about everything. >> it wasn't a good old-fashioned debate. >> campaign's under stress have that, right, it's true. >> the race was title as they

approached the all important iowa caucuses, so the campaign turned to its secret weapons. >> so i wanted to introduce you to my mom and my daughter an ad called "dougherty" hit the air waves. >> what i would like people to know about hillary is what a good person she is. >> and chelsea joined her mother and grandmother on the stump and in the diners. >> just laughing a lot with my grandmother and mother because my grandmother was really excited about the egg salad sandwich that she said was the best egg salad sandwich in 20 or 30 years. >> to show voters more of her human and humanity, hillary clinton started to talk less about policy and more about people. >> my mother had a difficult childhood, but worked hard to provide a loving home for us. >> but it was too late. obama beat her badly in iowa and looked likely to do the same in

new hampshire. >> things looked really, really block. there are a lot of options put on the table. one of those options of dropping out, and she was just like, no, i'm not a quitter. >> hillary clinton was a fighter, like during this debate on abc. >> what you can say to the voters of new hampshire who see your resume and like it but are hesitating on the likability issue where they seem to like barack obama more? >> that hurts my feelings. >> i'm sorry, senator. i'm sorry. >> i don't think i'm that bad. >> you're likeable enough, hillary, no doubt. >> thank you, sir. >> the turning point came on january 7th at a local diner in portsmith new hampshire. clinton was asked a simple questi question, what gets you up every day. >> this is very personal for me. it's not just political, it's

not just public. i see what's happening. we have to reverse it. >> what do you remember about feeling in that moment? >> i had been through a grueling campaign, and there had been ups and downs, and it was incredibly intensely exhausting physically, and emotionally, and every other way, and a lot of the emotion that had been there but suppressed because you had to get up every day, do ten events, travel a thousand miles just came flooding out and -- >> i imagine that was liberating. >> it was surprising. >> you're human and we all have emotions. >> don't tell anybody. that's one of the best-kept secrets. >> huge wins tonight for hillary clinton and are john mccain. >> that gave her a lot of energy and focus to continue to fight. >> i found my own voice. >> and her sense of humor.

>> thank you for coming. i love your outfit. >> i love your outfit. >> why thank you. >> i do want my earrings back. >> okay. [ laughter ] >> now she campaigned like a challenger, not an incumbent. >> there were instance in which we'd stay in the same hotel and we'd get there at ten and she would get there at midnight and we would leave at eight and she would have left at seven and it was extraordinary to watch. >> clinton turned up the heat. >> shame on you, barack obama. >> her debate performances were more aggressive. we finally did the 3:00 a.m. spot that would become iconic. >> it's 3:00 a.m. and your children are safe and asleep, but there's phone in the white house and it's ringing. >> and chelsea clinton emerged as a force on the trail. >> i wound up doing more than 400 events in less than six months i think in 40 states,

sometimes two people showed up, sometimes 1,200 people showed up. >> some called at this time chelsea effect. whenever she appeared, the gap between her month ather and oba seemed to shrink. >> i needed to tell everyone who had an iota of interest in listening to me why i'm so passionally supporting my mom, as a daughter, as an american. >> i think she'll be more than a voice of change. >> the tied slowly started to turn, but there was not enough time to catch up. june 3rd, 2008, the last day of democratic primaries. clinton took south dakota, but obama won enough delegates to clench the nomination. it was over. hillary clinton responded with the speech of a lifetime. >> although we weren't able to

shatter to highest, hardest glass ceiling this time, thank you to you, it's got about 18 million cracks in it. >> i was so proud of how just graceful and gracious she was and how full of gratitude she was for everyone who was in that old post office building, who had supported her and the 18 million people that she talked about who put cracks in the glass ceiling. >> hillary clinton's race for the white house was over, but more surprises were still to come. wth presents itself? american express open cards can help you take on a new job, or fill a big order or expand your office and take on whatever comes next.

find out how american express cards and services can help prepare you for growth at open.com. once i left the hospital after a dvt blood clot. find out how american express cards and services what about my wife... ...what we're building together... ...and could this happen again? i was given warfarin in the hospital, but wondered, was this the best treatment for me? i spoke to my doctor and she told me about eliquis. eliquis treats dvt and pe blood clots and reduces the risk of them happening again. not only does eliquis treat dvt and pe blood clots. but eliquis also had significantly less major bleeding than the standard treatment. knowing eliquis had both... ...turned around my thinking. don't stop eliquis unless you doctor tells you to. eliquis can cause serious, and in rare cases, fatal bleeding. don't take eliquis if you have an artificial heart valve or abnormal bleeding. if you had a spinal injection while on eliquis call your doctor right away if you have tingling, numbness, or muscle weakness. while taking eliquis, you may bruise more easily... and it may take longer than usual for bleeding to stop.

seek immediate medical care for sudden signs of bleeding, like unusual bruising. eliquis may increase your bleeding risk if you take certain medicines. tell your doctor about all planned medical or dental procedures. eliquis treats dvt & pe blood clots. plus had less major bleeding. both made switching to eliquis right for me. ask your doctor if it's right for you.

days after conceding a hard-fought democratic primary, hillary clinton got a surprising invitation. >> i called her and suggested that maybe she would meet with barack obama. >> the secret summit took place on june 5th, 2008 at feinstein's

d.c home. clinton got there in a minivan, hunkered down to avoid reporters, while obama sent his press core packing. >> it was only after the plane took off we informed them obama was not on the plane. this did not sit well with the press corps, by the way. >> i'm not going to get into the details his schedule. >> what do you remember about them arriving the your house seeing each other for first time after this hard-fought battle? >> i remember some strain. hi two chairs facing each other in the living room and i left and went upstairs, and about 20 minutes, a half hour later, i heard laughter and i said done. >> mission accomplished. >> mission accomplished. >> a good soldier, clinton

campaigned hard for obama. >> the time is now to unite as a single party with a single purpose. >> after obama's victory, another surprise. he asked clinton to serve as his secretary of state. on february 2nd, 2009, hillary clinton was sworn in. >> during those first couple years, a lot of it was about rehabilitating the u.s. image in the world. >> raise your hands if you have a question. >> foreign policy advisor,and drew shapiro. >> she would always arrange for what they called a tower view, which was the comb nation inati town hall and an interview, in order to establish a really

consection to those people. >> regular citizens was called people to people diplomacy. >> the young woman right there, and the young man right there. >> and brought attention to important issues clinton had long supported. women's rights, child welfare, the environment. but sometimes other tactic were required. >> secretary clinton and president obama were both in copenhagen. >> the deputy chief of staff was with them, helping to hammer out an agreement on climate change, but key delegations were conspicuously absent until someone suggested the chinese might be heading in a conference room down the hall. >> and so the president and secretary looked at each other and said, let's go. >> president obama came to the door first and the chinese guards had their arms up but he

sort of pushed his way through. >> are you ready for me or do you want to wait. >> then secretary clinton came up to the door and ducked under. >> they took seats at the table, hours later, the foundations of a landmark climate change agreement were in place. >> but not everything went as planned. >> i wanted to present you with a little gift. >> there was this badly bungled moment with her russian counterpart. >> and that is we want to reset our relationship. we worked hard to get the right russian work. do you think we got it? >> you got it wrong. >> i got it wrong. >> as secretary of state, she could have had some kind of landmark moment and she never did did. >> amanda carpeter says clinton made little impact. >> you talked to her people and they'll say, well, she travel

around, she visited a lot of countries. that's not a signature a chefment. >> but what happened in may of 2011 was. >> when i became secretary of state, it's one of the things they said to the president, that if there's any chance we can track and find bin laden, i think we have to do it. >> that chance came when intelligence said osama bin laden may be hiding out in pakistan. >> was it a tough call because really experienced people looked at the intelligence differently. i became convinced that it was the right thing to do. and made that recommendation to the president in that meeting. >> obama and clinton watched the mission unfold from the situation room. >> your heart was in your throat the whole time we were in there. i've never spent a more stressful 30-plus minutes in my life. >> remember, she was the senator from new york on 9/11, so this

was personal to her. so getting bin laden, i think was for her, such an important way to close a chapter, a very painful chapter. >> not long after a more personal chapter was about to close. with her mother, dorothy. >> she was such a great support to me during my entire life, but she lived with us the last ten years of her life, so she was just there every day and she gave me a lot of good feedback and advice. >> on november 1st, 2011, dorothy rodham passed away. >> when hillary was traveling as secretary of state, she'd leave the light on, on the piano and wait for her to come home. the first time she went away after her mom died and she was coming back from a trip, i know she was upset about coming home to the house without her mom there.

and bill and chelsea came in from new york to be in washington. >> ten months after her mother's death, clinton faced her greatest diplomatic crisis. september 11th, 2012. armed men stormed the diplomatic out post and cia annex in benghazi, libya. >> killed apparently by a being roet attack. >> four americans died. >> the white house confirms. >> including ambassador chris stevens. >> the militants were apparently enraged. >> conflicting reports immediately emerged. publicly, the obama administration said what happened was the result of spontaneous protests. >> today, we bring home four americans. >> privately, clinton referred to the assault as a quote planned attack. >> do you think that hillary clinton misled the country during benghazi?

>> i think she went along with the obama administration in misleading the country, yes. >> secretary clinton, how are you feeling? >> years of investigations and hearings concluded that state department should have taken much stronger security from cautions and that intelligence warnings were ignored. investigators concluded clinton was not directly to blame, but she took responsibility in this cnn interview in 2012. >> i take responsibility. i'm in charge of the state department, 60,000-plus people all over the world, 275 posts. >> the tragedy in benghazi -- >> that wasn't good enough for patricia smith, whose son shawn was killed that day. >> i blame hillary clinton personally for the death of my son. that's personally. >> how do you feel when relatives of the four americans killed that night continue to blame you personally for their deaths? >> well, i -- i feel very sorry for them.

i understand the grief that they still must be experiencing and i'm, you know, very sympathetic to their feelings. there have been nine independent investigations, most of them done by the other party, and there's no basis for their feelings, but that doesn't mean their aren't real. i respect that. i have to accept one or two people are going to feel that way and that's the -- their right and then the weightest eviden est evidence is pretty clear what we were trying to manage at the time. >> in fact, the last of the investigations was revealed to also be politically motivated when the number two republican in the house said this. >> everybody thought hillary clinton was unbeatable, right? but we put together a benghazi special committee, a select

committee. what are her numbers today? her numbers are dropping. why? because she's untrustable, but no one would have known any of that happened should we not have fought and -- >> i agree. benghazi remains a haunting legacy for clinton. >> i would imagine i have thought about what happened more than all of you put together and lost more sleep thann all of yo put together. >> the political fallout didn't keep her from running for president one more time. next. [burke] hot dog. seen it. covered it.

we know a thing or two because we've seen a thing or two. ♪ we are farmers. bum-pa-dum, bum-bum-bum-bum ♪ ♪ using 60,000 points from my chase ink card i bought all the framework... wire... and plants needed to give my shop... a face... no one will forget. see what the power of points can do for your business. learn more at chase.com/ink the search for reliefof points often leads to this.siness. introducing drug-free aleve direct therapy.

a high intensity tens device that uses technology once only in doctors' offices. for deep penetrating relief at the source. new aleve direct therapy. ♪ ♪ ♪ ♪ ...that made you look what paint differently...... ...what if it's built with better ingredients... ...and even given super powers? since benjamin moore reinvented paint... ...is it still paint? benjamin moore. paint like no other. sprint? i'm hearing good things about the network. all the networks are great now. we're talking within a 1% difference in reliability of each other. and, sprint saves you 50% on most current national carrier rates. save money on your phone bill, invest it in your small business. wouldn't you love more customers? i would definitely love some new customers.

sprint will help you add customers and cut your costs. switch your business to sprint and save 50% on most current verizon, at&t and t-mobile rates. don't let a 1% difference cost you twice as much. whoooo! for people with hearing loss, visit sprintrelay.com.

congratulations, chelsea. >> after stepping down from her post as america's top diplomat, hillary clinton soon added another title to her resume. grandma. >> being a grandmother, i imagine that's a big priority for her. >> i think it's the number-one priority for her. i mean, she facetimes with us every day.

she's very hands-on. she changes diapers. she helps give charlotte her bottle before bed. and i have no doubt that that's the type of grandmother she would be. >> when you have grandchildren, you can really enjoy them and you can spend time thinking about their futures and i want every kid to have every opportunity to just go as far as their hard work and talent will take them, starting, of course, with my grandchildren, but i don't want to stop there. that's not enough. i want kids in our country to feel like the american dream is alive and well for them. i've spent my life fighting for children, families and our country, and i'm not stopping now. >> in june of 2015, children were a centerpiece as clinton announced her second run for president. >> what do you think ultimately pushed her to run again? >> i think that she had unfinished business. in 2008, she was very much still

running as bill clinton's third term. she was now emerging in her own right and i think that was very important to her. >> breathing a big sigh of relief. thank you, iowa. >> clinton won the iowa caucuses, but once again, a surprising challenger emerged. 74-year-old self-proclaimed democratic socialist, senator bernie sanders, finished a strong second. >> iowa, thank you. >> and the race was on. >> sanders was really able to create a grassroots movement. the clinton machine simply failed to see this coming and take it seriously, as did many in the press. [ crowd chanting "feel the bern" ] >> there was people involved in with her in 2008 who had those moments, how could this happen again? the advantage they had, it happened before and they were

better prepared. >> better prepared and better organized to amass the delegates needed to win the nomination. >> thank you so much, south carolina. >> by june, the clinton campaign's hard work had paid off. >> first time in our nation's history that a woman will be a major party's nominee. >> it is historic, but it's almost more than historic. this is profoundly important for not just the direction of our country but for women. >> but one big shadow still hung over the campaign. >> will you explain the e-mails, secretary clinton? >> back in march of 2015, a "new york times" report launched the investigation that would unravel throughout her campaign. clinton had used a private server as her only source of e-mail communication for official state department business. and it was not government

sanctioned. >> looking back, it would have been better if i had simply used a second e-mail account, and carried a second phone, but at the time, this didn't seem like an issue. >> but it was an issue and the fbi launched an investigation. >> why was the use of a private e-mail server so problematic when she was secretary of state? >> "a," because it poses national security risk then also it's very clear that she put this offline so that no one else could see it and that just feeds into this perception that she's not trustworthy in your view. >> correct, because there's just been such a legacy of these kinds of scandals built up over time. >> the muddled response only made matters worse. >> there were different approaches, some were dismissive. >> did you wipe the server? >> like, what, with a cloth or something? >> some were remorseful. >> i used a single account for convenience. obviously, these years later, it

doesn't look so convenient. >> but they weren't consistent. >> it would take six months before clinton said the words many had been waiting for. >> that was a mistake. i'm sorry about that. i take responsibility. >> if you look at polling, she took a big hit when that story surfaced in terms of those measures of trust, honesty. she's never fully recovered from that. >> how much personal responsibility do you take for those poll numbers showing people have a hard time trusting you? >> well, i think i have to take ultimate responsibility because clearly i am not communicating effectively. there is a disconnect between how i'm perceived when i'm doing a job, and how people are viewing me when i am seeking a job. >> just one month after clinton clinched her party's nomination, the fbi announced the results of its investigation.

>> although we did not find clear evidence that secretary clinton or her colleagues intended to violate laws governing the handling of classified information, there is evidence that they were extremely careless in their handling of very sensitive highly classified information. >> though clinton would not face any criminal charges, in the court of public opinion, the jury was still out. >> you covered her for so many years. do you find that she has a problem with honesty and transparency? >> i think they're not the same thing. i think she does have a problem with transparency. every politician has some level of a problem with transparency, but the net effect doesn't really matter because that is how voters now see it is that she has honesty problems. >> the classic criticism is lack of authenticity, but i think it's a guardedness. i think there is a lot of scar tissue from the battles that she's fought. she's learned to be reserved. she's learned that words can

be used against you so use them very carefully. >> but yet that hurts her. >> it does hurt her. it does hurt her, but, you know, people are complicated. >> there's no one element that's the real hillary clinton. you're talking about a woman who likes to know how thick the ice is before she steps out on it. there is the engaging, warm, delightful, seductive hillary. so there are several hillary clintons. >> she's a complex person, but she's not the caricature, she's not the great heroine that her supporters think she is and she's not this evil person that her enemies think. >> there are so many versions of you out there. who is the real hillary clinton? >> just the same person i've always been. i am always amused by the various scenarios about me and the kinds of caricatures of me. again, i don't have a lot of control over that. i just get up every day, do what

i believe is the right thing to do. i don't know anything else to do other than to be me. >> but do you ever see a version and say who is that person? >> all the time. i read things about me and i say, i wouldn't like her either. i mean, really, who is this person? >> it's so clear to me who my mother is. she's kind, hilarious, compassionate, warm, loving. she does have, i think, the best laugh. i wish more people could see that. and i wish more people in the kind of public advocacy side could recognize kind of her lifelong commitment to children and to families and that really has been the core thread of her life. >> the core of her life and the core of her mission. to break that final glass ceiling. >> please welcome chelsea clinton. >> that moment when your daughter was on stage and introduced you as her mother and the first female presidential nominee of a major party, what was that like for you? >> oh, my gosh.

i was watching backstage and i thought, i'm such a lucky person no matter what happens, i just feel blessed. >> my mother, my hero, and our next president. hillary clinton. >> i was worried that i might just burst into tears. i really thought, oh my gosh, this is going to be so emotional. >> thank you for that amazing welcome. >> thinking about my mother, seeing my daughter, knowing that i was about to accept this nomination and the responsibility that went with it, was an overwhelming moment and i will never forget it. and so, my friends, it is with humility, determination and boundless confidence in america's promise, that i accept your nomination for president of

the united states. >> announcer: the following is a cnn special report. he's the most unconventional candidate in modern history. >> i'm not using the lobbyists, donors, i don't really care. an outsider offending the rules of the game. >> he represents sort of an earthquake in a box to washington, d.c. >> winning more primary votes than any republican ever. >> you've given me the honor to lead the repli