This proceedings of the IATUL 1999 conference of the contains the following papers: "From Industry to Higher Education and Libraries: Building the Fast Response Library" (A. S. Apostolou & C. H. Skiadas); "Managing the Learning Agenda in a Converged Service Environment" (Richard Biddiscombe); "Management of Electronic Information" (Michael Breaks); "Challenging Technolust: The Educational Responsibility of Librarians" (Alan Bundy); "Sharing Metadata: Enabling Online Information Provision" (Jenny Darzentas); "Breaking through with Thin-Client Technologies: A Cost Effective Approach for Academic Libraries" (Sohair W. Elbaz & Christofer Stewart); "The Future of the Academic Library and the Academic Librarian--A Delphi Study" (Blazej Feret & Marzena Marcinek); "Information Literacy Courses in Engineering and Science--The Design and Implementation of the DEDICATE Courses" (Nancy Fjallbrant & Philippa Levy); "New Reference: Diversifying Service Delivery" (Imogen Garner); "A Key to the New Library" (Egbert Gerryts & Heila Pienaar); "The Innovation in Everyday Life of Libraries" (Anthi Katsirikou); "The Library of the University of South Africa's Marketing: Voyage of Discovery through Conventional Marketing Channels and the Internet" (Kathy Kunneke); "Beyond Re-Engineering: Developing Sustainable Success" (Annette McNicol); "Library Digitisation Project Management" (Michael Middleton); "Adaptable Network Cooperate Catalog for Complex Information Objects. From Single Library to a Consortium: Sharing the Management and Distribution of Information Resources" (Azriel Morag); "Is the Customer Always Right? End-User Services in a Networked Age" (Terry Morrow); "Information Literacy Courses at Graduate and Postgraduate Level: Some Experiments and Some Experience" (Paul Nieuwenhuysen); "Improving Opportunities for Research" (Irma Pasanen-Tuomainen); "Ahead of the Game: Developing Academic Library Staff for the 21st Century" (Alasdair Paterson); "User Studies, Library Response: Providing Improved Instructional Services" (Lynne M. Rudasill); "The Changing Role of the Library: Missions and Ethics" (David Russon); "Leading Life-Long Learning: The Library's Role" (Janine Schmidt & Gulcin Cribb); "The Role of Libraries in a Changing Academic Environment" (C. H. Skiadas); "Facing Future Users--The Challenge of Transforming a Traditional Online Database into a Web Service" (Eva Tolonen); "Greek Engineers and Libraries in the Coming Years: A (Human) Communication Model" (Katerina Toraki); "User-Focused Strategic Services for Technological University Libraries" (Charles T. Townley); "The Future of Academic Libraries and Changing User Needs: General Concepts and Concrete Developments" (Maarten Van Bentum & Johanneke Braaksma); "Educational Needs of Finnish Polytechnic Librarians" (Marjariitta Viiri); "Innovation and Change in Professional Practice: Meaning To Change and Changing the Meaning" (Vicki Williamson); "Marketing Strategies: Lessons for Libraries from Commercial Brand Management" (Ann J. Wolpert); "Opening Address" (Nancy Fjallbrant); "Re-Engineering Academic Library & Information Services: The Case of the Technical Knowledge Centre & Library of Denmark" (Lars Bjoernshauge); "Intelligent Access to Document Archives" (Luciana Bordoni); "Information Technology Infrastructures and Services for Creating a Library's Unified Information System" (Attilio Collagrossi); "The Changing Trends in National Data Purchasing" (Mike Johnson); "IEEE and Libraries: Joining Forces To Serve a Growing Community" (Barbara Lange); "User Education in Higher Education: Helping Academics Join the Learning Environment" (Gwyneth Price); and "International Library, Information and Analytical Center (ILIAC) as a New Form and Prospect for International Cooperation for Libraries and Universities" (Yakov Shraiberg). (MES)

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