what some south bay students invented to get to the finals. the "cbs evening news with scot >> pelley: the white house said today v.a. health care is getting better, so we asked a vet. >> i don't see any difference from when i started a year and a half ago to today.ho >> pelley: also tonight, reports of their death were exaggerated. how many of you have been declared dead by the federal government? the pope reveals the earthlyin pleasure he misses. and steve hartman on the butterfly theory taking wing. >> it's inspired me. captioning sponsored by cbs this is the "cbs evening news" with scott pelley. >> pelley: this is our western edition. today, president obama made his first visit to the phoenix v.a. hospital that epitomized all that was wrong with the veterans

health care, where some vets died before they got treatment and hospital officials hid those long delays on secret wait lists. the administration says thousands of doctors and nurses have now been hired nationwide and those wait times are improving. but the president, who vowed nearly a year ago to fix the v.a., acknowledged there is still a lot more to do. here's wyatt andrews.ar >> reporter: brian gibbs, an iraq war veteran, said two ge months from now he will finallyph get to see a v.a. surgeon in phoenix for a blood clot condition in his legs. you can get appointments now but it takes forever. >> it just never ends. there's never ending-- the questions are never answered.ost >> reporter: almost a year aftercr the secret wait lists were revealed, the president came to phoenix, report card in hand. 4,000 veterans have been calledin for appointments, includingts everyone on those secret lists.een 30,000 appointments have been arranged outside the v.a. andof a

94% of all appointments are made within the goal of 30 days. >> we brought in a new team that has been tackling these issues to make sure that wait times for scheduling, access to providers is greatly improved. >> reporter: but brian gibbs says some of that improvement is overstated, especially the 30- day appointment. >> you get your appointment within 30 days, and then it getsth canceled. and then you get another one within 30 days. it's actually happened to me several times. >> reporter: in one sign of change, both the president and v.a. secretary bob mcdonald spoke with whistleblower dr.x sh katherine mitchell. a year ago when mitchell told the truth about phoenix she was placed on leave.po >> certain things have improved. the ability to schedule a patient appointment within 30 days has improved. the speed of hiring has increased dramatically. >> reporter: what hasn't changed is that no one has been fired. the former chief in phoenix, sharon hellman, was fired for

taking gifts, but not for the wait list after a judge ruledched the v.a. botched the evidence. scott, it's a matter of time before congress revisits why heads haven't rolled. >> pelley: wyatt andrews in theee washington newsroom tonight. wyatt, thank you.ub another federal agency we count on is having trouble keeping track of who is dead and who is so alive in america. the social security a " administration maintains something called the death master file, but a "60 minutes" investigation has found this national list of the departed is sometimes fatally flawed. how many of you have been declared dead by the federal government? all of you. you're looking pretty well to me. this would be a seance, except these are living, breathing americans that we conjured up from around the country, all declared dead by the social security administration. don pilger passed away when he tried to report the death of his wife.ty this is a form from the social security administration.

the idea was you were going to call this number and essentially report that your wife hadhe passed. >> exactly. and that's what i did on the following monday. eight days later, i went to access my bank account, and it was-- they kept saying, "invalid pin." so i went to the bank. i give the lady the problem i was having. she typed my numbers into the computer, and she grabbed my hand, and she said, "mr. pilger,is i don't believe this. they reported you deceased andif not your wife." j >> pelley: judy rivers told us she had $80,000 in her accounts, t but when she tried to use a bankhe card at a store they assumed she was an identity thief. you couldn't get access to your bank accounts. you couldn't get a credit card. how did you live? >> well, for a time, i lived in my car. and i couldn't get an apartment. i had my debit cards, which were, of course, no good. i used one without knowing the consequences, and was actually

taken to jail and questioned because they thought i was an identity thief.much >> pelley: but we found a much bigger problem is in the millions of americans who d actually do die and are notud included in the death master file, which leads the government to pay out billions in benefits to the dead. our full report this sunday on "60 minutes." today, the police said they are following leads in the manhunt for whoever shot two officers during a demonstration in ferguson, missouri, this week. dean reynolds has the latest. >> hands up! >> don't shoot! >> reporter: there was a noteworthy change in crowd control at the latest demonstration in ferguson-- riot gear was replaced with restraint. st. louis county police lieutenant jerry lohr. >> we're trying to de-escalate things. we want to get back to normal. we want to start to make progress forward and in order to do that we have to give a littlet bit, and i think we're willing w to do that. >> reporter: both wounded

officers are expected to recover, but one still has abu bullet lodged behind his ear. st. louis county police chief jon belmar. >> we have had several leadsea since then. i cannot tell you at this point that an arrest is imminent. certainly nobody is in custody. >> reporter: six high-ranking ferguson officials have departed>> in the last few days, but the protest continues. brittany packnet is reviewing is a member of the ferguson commission reviewing reforms for the city. is there any doubt in your mind that the protests will continue? >> there is no doubt in my mind that peaceful action will continue in ferguson and across this country because there is still a lot of work to do. >> reporter: there is now a reward in excess of $10,000 for information leading to an arrest in the shooting early thursday. and, scott, the police say that amount could go up as theirle investigation proceeds. >> pelley: dean, thanks very much. in another deadly police shooting, the medical examiner in madison, wisconsin said today

19-year-old tony robinson was shot in the head, arm, and torso last week. robinson, who was biracial, was unarmed. the police say he assaulted matt kenney, a white officer, responding to reports of a disturbance. the shooting is under investigation. in los angeles, 14 high school students are accused in a series of sex crimes and some of them were pulled out of class today and hauled into custody. carter evans is looking into this. >> reporter: the 14 students all go to venice high school here in los angeles. police arrested nine of them right in the middle of the school day. police say there was a combination of consensual and non-consensual sexual encounters with at least two underage girls, some occurred on campus, others off. the suspects range in age from 14 to 17. commander andy smith is with the lapd. >> we're not sure all these 14 individuals know each other but

these are two victims, two victims and 14 subjects and not really any one thing that ties them all together. >> reporter: josh newnan was in class when police came in and arrested two of the students. >> you never see that. my four years, i've only seen this once, and that was this time. >> reporter: there are reports that at least some of the assaults were videotaped. police will only say there is some physical evidence and that it's early in the investigation. carter evans, cbs news, los angeles.s a u.s. drone in somalia has killed one of the world's most wanted terrorists. the man is suspected of planning the 2013 attack on a shopping mall in kenya. david martin has more on this. >> reporter: the strike was carried out thursday by a predator drone as adan garaar was traveling by car through southern somalia. the predator launched hellfire missiles on its first pass over then circled around and fired again just to be sure. it was another round in thebu

long-running, but almost invisible battle against al- shabaab, one of al qaeda's many affiliates. adan garaar was said by u.s. intelligence to be the mastermind of the 2013 attack on the west gate mall in nairobi, kenya, which left more than 60 1 dead and 175 wounded. four gunmen sent by al-shabaab took over the mall singling out non-muslims for death. hundreds of shoppers fled, bute it would be three days before kenyan forces could regain control. it was the deadliest terrorist attack in kenya since the 1998 bombing of the american embassy there. al-shabaab claimed it was inr retaliation for kenya having sent troops into somalia. in the past seven months, u.s. strikes have killed the leader of al-shabaab, its director of operations, its head of intelligence, and now the planner of the west gate attack. >> pelley: david martin at the pentagon tonight. thanks. in a tragic irony, an iraqi man

who fled the killing in his homeland was shot to death last week in dallas. today, a teenager was arrested for his murder, and manuel bojorquez is following this. >> reporter: this is video of ahmed al jumaili as he and his family walked outside theirrt dallas apartment a week ago thursday. it was the first time al jumaili had seen snow, and the last moments of his life. his wife, zahraa altaie, was there when someone opened fire. >> i think it was fireworks or something like that. >> reporter: until you saw him. >> reporter: al jumaili had escaped the violence in iraq after saving up a year's salary to reunite with his wife here. he had been in the u.s. only

three weeks. mohammed altaie, was his father- in-law. >> reporter: a safer place. surveillance video caught four young men leaving the scene that night.th police say one of them, this 17- year-old, was the shooter, and that he did not know al jumaili or his ethnicity but may have chosen him at random as pay back for an earlier shooting. the teenager admits he was there but denies pulling the trigger. >> reporter: police say more arrests are possible. scott, they're looking into whether the three other men who were seen leaving this apartment complex the night of the shooting should also be charged.

>> pelley: manuel bojorquez in dallas. manuel, thanks very much. the army vet who vaulted the fence and made it inside the white house with a knife pled guilty today. the first family was not home when omar gonzalez sprinted lastz the secret service september 19. he could get up to a year and a half behind bars you can't climb over. and now on to this. two years ago today, a little- known cardinal from argentina was elected pope and became one of the most popular religiousin leaders of our time. now in an anniversary interview with mexican television, francis makes some surprising revelations. here's allen pizzey. >> reporter: by his own account, he enjoyed his first two yearswo as pope with one big exception-- "the only thing i would like," francis told a mexican tv interviewer, "is to go out one day without being recognized for a pizza." but he doesn't think he'll be in

the job for more than five years. it's like the psychology of the gambler who convinces himself he will lose so he won't be disappointed," francis said. "and if he wins, is happy."po the pope also spoke out on one of his trademark causes, what he called the painful problem ofmi illegal migrants. on a personal level, francis hasal said he considers travel a penance, but he already has half a dozen trips planned, including to the u.s. given his first two years, don't be surprised if there's a pizza penciled in there somewhere. allen pizzey, cbs news, rome. >> pelley: education officials say that campus racism is on the rise so, what's being done about it? and the terrifying moment a skier was buried alive when the cbs evening news continues.

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on campus these days.t here's what elaine quijano found out. >> reporter: the disturbing racist videos at the university of oklahoma may be shocking, but for many, not surprising. according to the department of education, the number of racial complaints reported on college campuses has increased from 555 in 2009 to 939 last year.as "the journal of blacks in higher education" has chronicled campusye racial incidents on its web site for the last 20 years, averaging about 50 a year. despite intolerance on campuses, black co-eds across the country launched this internet campaign. it's called i too am. you felt really alienated when you first arrived here? >> yes. y >> reporter: new york university sophomore devan worth helped organize their campus campaign. >> a lot of my interactions were with white students who didn't understand my experience.

i had to teach every one how toes treat me like a person honestly.t >> it is a troubling trend. >> reporter: university of maryland professor julie park said her study on campus racial climates shows 48% of white students say they had at least one close friend of another race t compared to 74% of blacks, 92% of latinos, and 84% of asians. >> we found that those students who went to more diverse institutions tended to have higher levels of close interracial friendship so it really speaks to the importance of universities doing their job to attract diverse student bodies in the first place. >> reporter: at n.y.u., devanir c worth says the administration is listening to their concerns.r that's the hope of many students across the country chanting for change. elaine quijano, cbs news, new york. >> pelley: still ahead, steve hartman "on the road." but when we come back, a ride on the wild side far off the road.

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>> pelley: it was an accident or sabotage? five professional cyclists were racing for the finish in the netherlands yesterday when one went right over her handle bars. loren rowney of australia broke her collarbone. turns out somebody in the crowd gr grabbed her bike. an investigation is under way. it was a smoother ride for a biker who likes to ride on the edge.ae a drone camera shot michael

kollbek on the white line trail in sedona, arizona. look at that. he said it was one of theie scariest things he'd ever done on a bike. a helmet-cam caught this moment. >> avalanche! >> pelley: an avalanche swallowing an australian skier in the swiss alps. before everything went black james mort held his ski pole high to help rescuers find him and within minutes friends were digging him out, and he's okay. a miraculous metamorphosis. humans turn into butterflies. steve hartman "on the road." op 40 grand on a new set of wheels, then... wham! a minivan t-bones you. guess what: your insurance company will only give you 37-thousand to replace it. "depreciation" they claim. "how can my car depreciate before it's first oil change?" you ask. maybe the better question is

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about how to make the world a better place. his latest revelation is about the butterfly effect. the butterfly effect is this idea that a single butterfly o flapping its wings on one side of the globe can, in theory, start a hurricane on the other.ed it's a physics concept, but chris wondered if it could be applied to kindness as well. >> reporter: a few months ago, he decided to test the theory at this diner in his hometown of durham, north carolina. he saw two girls at the table next to his and gave them each $50 with one very simple instruction-- do something kind. >> reporter: that was the end of it? until? it included pictures from a village in africa with peopleea holding signs that read, "thanks a lot for spreading kindness

chris rosati." the two girls responsible were the two girls responsible were 13-year-old kate cameron and her 10-year-old sister, anna. they say they couldn't believe it when a stranger gave them each $50. you didn't want to let him down. >> no. >> that makes you want to do something good with that money. >> yes. >> reporter: the girls say they already knew about this village in sierra leone where their dad had worked in the peace corps. they knew the people there had been working hard to fight ebola so the girls paid for a feast to help them celebrate being ebola free. they said it felt great to help. >> it inspired me. >> i would definitely encourage other people to do it. >> reporter: now that it's proven, what do you do? to that end, last month, chris rosati, who has already done so

much for north carolina, launched his latest campaign. ( cheers ) he told these screaming fans his plan to give out hundreds of little butterfly grants, $50 each, to any kid who wants to start change the world. ♪ when a hero comes along ♪ with the strength to carry on >> reporter: america, get ready for a hurricane. ♪ that a hero lies in you ♪ ( applause ) >> reporter: steve hartman on the road in durham, north carolina. >> pelley: be the change you want to see. that's the cbs evening news for tonight. for all of us at cbs news all around the world, i'm scott pelley, and i'll see you sunday on "60 minutes," good night. captioning sponsored by cbs captioned by media access group at wgbh access.wgbh.org

we showed you the pictures last month... tonight, we're learning more about why they stacks of patient records abandoned in an east bay medical clinic? >> we showed you the pictures last month. tonight, we're learning more about why they were suddenly left behind. >> good evening, i'm elizabeth cook. >> i'm ken bastida. new at 6:00, kpix 5's maria medina is live in berkeley with what she uncovered so far about those abandoned files. maria. >> reporter: when you walk up to the berkeley health center, this is what you're greeted with. signs that say, permanently closed as of february 17. and search warrant execution in progress. agents were here just a couple of days ago looking for financial documents. >> i'm saddened to see this

because i don't see any reason why this would have come to this. >> reporter: it is a shock to former patients of the berkeley health center who show up and find the clinic closed. then to learn it's now under a medi-cal investigation. >> the services that was provided to me here was excellent services. they were very attentive. they was very, um, responsible. >> reporter: but investigators suspect a much different story. on wednesday department of justice agents raided the center seizing boxes of documents and computers. their main focus according to the search warrant, financial and patient records including medi-cal disbursements and investigators say they want to know where all that money is now. >> they called me out of nowhere. >> reporter: bobby gardner says several years ago, get to a call he will never forget from investigators from an agency in sacramento. >> they were asking me questions like, how was this facility ran? and what was my treatment like when i was here? and how were the people treating me? >> reporter: he said he never knew why he got the call but