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tv   Moyers Company  PBS  November 10, 2013 1:00pm-2:00pm EST

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to buy gasoline-- ever. you won't have to worry about fuel going bad or have to scramble during an emergency to hook up a portable generator. when theower goes out, you can rest assured knowing that your generac generator will automatically take care of everything, allowing life to go on without interruption. >> with the portable generators, there's a lotta opportunity to do it wrong. >> you have to run extension cords, uh, either outside the home or inside the home. you have to purchase gas tanks, go out and find a gas station that's got power. >> when people have the portable generators and they have to try and get the gasoline that day, that's not the time. >> with the automatic generator, you have the ability to decide what type of fuel that you want it to run on. you don't have to find a service station that's open to get the fuel. it's all right there. we lose power, and the family... you could hear everybody talking from all the rooms, even if we're not in the same room, you hear everybody counting down and laughing and giggling, and of course, in 10 seconds the
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lights come on, everything powers up and you just go right back to working on the computer or watching a show or a movie. >> the funniest thing was that when the power first went off, within the first 15 minutes we got phone calls from our neighbors who go, "how come you still have power?" >> the fact that i don't have to do anything, i don't have to remove extension cords, i don't have to walk through my whole house, unplug, uh, in the cold, in the rain, in the weather-- it's great. >> when the power goes out, your home is at risk. sump pumps stop and basements flood. well pumps stop and clean running water is no longer available. security systems no longer provide protection. but with the standby generator, all of that changes. you can bathe, cook meals, recharge your cell phone. everything you can do with utility power you can do with generac power. even if you're away, your home is still safe because a generac standby generator works automatically. >> in this area we lose power
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a lot, but especially after hurricane irene. i lost everything in my basement. when the power went off, the sump pumps stopped and the basement filled with water. without a generator attached to the house, and you have sump pumps in the basement, you lose all your freedom. you can't go out. you can't travel with confidence because if the lights go out your basement's gonna flood. my experience with the standby generator now has been absolutely fabulous. i don't have to worry. when the electric goes off, the generator kicks in and no difference at all. in a minute, everything goes back on and starts working and that's it. two days ago, i went to leave for work and i walked outside and baboom, a transformer blew. 30 seconds later... [makes whirring sound] ...the generac generator started. closed the door and i went to work with confidence because i knew my basement wouldn't flood, because i can rely on it 150%. >> generac has been building generators right here in the u.s.a. since 1959.
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they started the home standby category. today, generac is the number-one brand in residential standby generators in the world. and for good reason. generac designs and builds its generators from the ground up. engines, alternators, electronics and switches-- everything purpose-built and precisely optimized for reliable, efficient operation. this can't be said for other brands of generators. only generac purpose-build standby generators that have become an industry benchmark. >> to have a standby generator is so much, uh, more comforting and reassuring knowing that things are gonna be fine. >> with the generator, it's just a normal day. it kicks on, ya just keep goin'. >> it just that automatic comes on, automatically turns off. >> if we were away on vacation, i didn't have to worry about coming home to frozen pipes in my home, water damage. >> that gives you that feeling of security that, to me,
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is priceless. >> i pretty much tell everybody, "get a generator." i really do. >> it's one of the best investments i've ever made in this house. >> you know, the time to buy a standby generator is when you don't need it. it's human nature to put things off until it's too late. well, when the power goes out, it's too late. here's how you can do something about that. >> announcer: control your power and your life with a generac automatic standby generator. if utility power is interrupted, the generator detects the problem and automatically provides continuous power in a matter of seconds. when utility power is restored, it automatically shuts off and returns to standby mode, ready and waiting to protect your home and family the next time utility power fails. and right now, you can schedule a free in-home assessment by one of generac's nationwide dealers. there is absolutely no cost and no obligation to buy anything. call or go online now to schedule your free assessment.
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a generac dealer will help you size a generator system that meets your individual budget and specific needs, discuss installation and provide you with a comprehensive written estimate. and because generac engineers and designs the entire system, installation is simplified, saving time and money. and, for a limited time, you can get generac's five-year full-coverage warranty, a $495 value, absolutely free! that's five years of 100% coverage at no cost. you'll also get the new mobile link remote monitoring system with one year of monitoring service coverage, regularly $279, free. receive text or email notifications, check your generator status, all from your computer, tablet, or smartphone. you'll get the full-coverage, five-year warranty, along with mobile link monitoring and one year of service, a total value of $774, absolutely free.
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to qualify for this special offer, you must schedule your in-home assessment now. call the toll-free number on your screen or go online to poweryoucontrol.com. standby generators start at just $1899, with easy financing available. but hurry, this is a limited-time offer. you must act now! from powering a few appliances to complete whole house systems, only generac has a power backup solution that will meet every budget and provide the peace of mind that comes from knowing that you control the power, no matter what's happening in the world around you. [♪...] >> at the heart of every generator is an engine, but not all engines are created equal. a car engine is built to meet the demands of driving. a generator engine has a completely different job to do. that's why generac engineers and builds its own engines right
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here in the united states. generac's overhead valve v-twin is designed specifically for generator use. it's called purpose-built and it makes all the difference in the world when it comes to performance, reliability and longevity. generac also purpose-builds its own alternators, which are designed for maximum power output and quiet performance. in fact, all of the generator subsystems, from fuel delivery, switches and electronics, are designed and built in-house. other manufacturers use off-the-shelf components and package them together. generac, on the other hand, purpose-builds generatorsific ds of backup power generation. >> in 2011 we had a really bad snowstorm and we were out of power for six days and we couldn't find a hotel to go to that would accommodate the family and the dog. we lt hundreds of dollars' worth of steak and hamburgers
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and things like that that we had in our freezer downstairs, and once hurricane sandy hit in this area, it was very, very traumatic for everybody, but thanks to the generac 20-kilowatt generator that we have, we, you know, we barely noticed it. we have heat, we have air conditioning, we have all of it. the world around us was very chaotic but in our home we felt very safe and secure. i'd be more than happy to buy... buy it again. you know, it's, it's one of the best investments i've ever made in this house. >> rigorous quality control further assures you that generac is the brand of choice. >> in addition to continuous engineering validation, every generator passes a 100% full function test before it leaves the factory. and once a week your generator performs a 10-minute self-diagnostic test that keeps your system in top shape and alerts you if it needs maintenance. so when the time comes, you know you'll be able to rely on your generator-- because it's a generac.
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>> it's a great product. it gives you security. it's reliable. >> the reliability's 100%. >> i've never had a problem with it failing us. i never have. >> the self-test run, it turns on the motor, runs it, makes sure everything's lubricated. >> it checks the battery, it checks all the circuits. it tells you if there's something wrong, it's very... it's very good. >> for us, who are in our... senior citizens, uh, it's that extra assurance that everything is gonna work when i need it. >> alan: because the enclosures are either all-aluminum or rust-resistant steel, not plastic, they're highly weather-resistant, extremely durable, and will look great for years to come. they've been designed and built to withstand winds of up to 150 miles per hour and provide quick access to the generator for ease of service and maintenance. thoughtful, intelligent design and quality construction. it's no surprise that generac is the number-one-selling home backup generator.
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>> the enclosure's aluminum. i don't have to worry about it. it self-tests. i don't have to worry about it. >> the whole package, you look at it, it's a very attractive, uh, unit. it's the same color, in my case, as the house. >> we had a little pad built. we put the generator on it. it hooked right into our, um, natural gas line. >> so it's a really easily maintained, high-performance, great generator-- i love it. >> generac really has thought through the design and engineering on their products. >> since 1980, weather-related disasters around the world have more than tripled. names like sandy and irene bring back troubling memories. in 2011 alone, 12 severe storms created more than $50 billion in damage, moreamage than all the storms from the 1980s combined. whatever the cause, the severity and unpredictability of weather has changed for the worse. not surprisingly, weather-related power
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outages have changed, both in frequency and duration. prolonged power outages are increasingly more the norm. when events like these happen, a standby generator allows you to remain comfortably at home. the alternative? a total disruption of yo life. >> when i lived in north jersey, we had a well and septic and we had hurricane floyd. i think that was 1999. we were without power for five days. that meant you had no water in the house. no water, no toilets flushing, so that was really horrible. when it got dark, my neighbor said she felt like a farmer. when it got dark, you went to bed. when it got light, you got up again. i pretty much tell everybody, "get a generator." i really do. i have my generator installed since january of 2012. it's a whole-house standby generator. you know, at first i was thinking of getting something smaller, but then the idea of having to cherry-pick-- that
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the refrigerator would work but then, like, i can't get out of the house because the garage doors aren't connected to it-- it just seemed easier to have everything connected. i wouldn't have to worry that if there's a summer hurricane that i, the air conditioning wouldn't work or in the winter the heating wouldn't work. this way, everything is connected-- i don't have to worry about it. it was just very reassuring to know that the generator was running, i had power in the house... um, it didn't really matter what was going on outside-- the house was still intact and i could do everything i needed to do. >> you can't control the weather. you can't control what happens to the nation's electrical grid, but with a generac generator, you can control what happens in your own home. generac builds generators for industrial and commercial applications as well as residential. they offer more generator solutions than any other manufacturer. all of this knowledge goes into making your residential generator a state-of-the-art backup system designed
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to perform under the harshest, most demanding conditions. after all, isn't that when you really need backup power? >> announcer: control your power and your life with a generac automatic standby generator. if utility power is interrupted, the generator detects the problem and automatically provides continuous power in a matter of seconds. when utility power is restored, it automatically shuts off and returns to standby mode, ready and waiting to protect your home and family the next time utility power fails. and right now, you can schedule a free in-home assessment by one of generac's nationwide dealers. there is absolutely no cost and no obligation to buy anything. call or go online now to schedule your free assessment. a generac dealer will help you size a generator system that meets your individual budget and specific needs, discuss installation and provide you with a comprehensive written estimate.
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and because generac engineers and designs the entire system, installation is simplified, saving time and money. and, for a limited time, you can get generac's five-year full-coverage warranty, a $495 value, absolutely free! that's five years of 100% coverage at no cost. you'll also get the new mobile link remote monitoring system with one year of monitoring service coverage, regularly $279, free. receive text or email notifications, check your generator status, all from your computer, tablet, or smartphone. you'll get the full-coverage, five-year warranty, along with mobile link monitoring and one year of service, a total value of $774, absolutely free. to qualify for this special offer, you must schedule your in-home assessment now. call the toll-free number on your screen or go online to poweryoucontrol.com.
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standby generators start at just $1899, with easy financing available. but hurry, this is a limited-time offer. you must act now! from powering a few appliances to complete whole house systems, only generac has a power backup solution that will meet every budget and provide the peace of mind that comes from knowing that you control the power, no matter what's happening in the world around you. >> we live in a time when electrity has never been more important. it touches virtually every aspect of our lives. a hundred years ago, electricity was a novelty for most americans. today, it's an integral part of our everyday world. just think of all the things in your home that rely on electricity-- computers, refrigerators, microwave ovens, televisions, cell phones-- it's a long list. even if a power outage lasts just a few hours, it's never convenient. >> with our older son being
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disabled, when the power goes off in the summer, it gets hot and there are not a lot of ways he can reduce his temperature. for us to get out of the house or to be able to escape the house and go somewhere else, our options are limited. i had had the manual generator before, and you had to choose which breakers were on or off, or which circuits were on or off, and that's-- we h to do that manually. we had to start it manually. the generac unit makes it very easy-- that's not... you don't have to think about it. things you would normally do, we can do and we can keep going. all year round, we can run the house off of the generator. having an automatic standby generator has worked very well for me. >> according to the american society of civil engineers, unless hundreds of billions of dollars are invested in our nation's electrical grid by the year 2020, the system will ultimately break down. in fact, they evaluated and graded the grid... and they gave it a d-plus. the grid dates back to the late 1800s, expanding haphazardly over the next century into the current patchwork of power
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plants, transmission lines and transformers of widely varying age, condition and capacity. it's a system that's already faltering and headed for failure. so what's being done about all this? >> that plan, to come up with an overall national strategy, is really not in place. we haven't really looked as proactively as we should be at a national strategy. i think we are many decades away at this pace from achieving a higher-reliability system. in the meantime, we're gonna continue to see frustration from consumers in terms of the amount of outages they're experiencing in the grid and the prolonged nature of how long those outages take to repair and restore. >> we had a blackout for a couple of days where new york and the whole east coast was affected. >> lights are out, there's... nobody has any power, people are looking in a panic. >> weather is changing all the time and, uh, storms can come up very quick.
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>> when the trees come down, the lines come down. so it's not unusual at all for a summer storm to trigger a power outage. >> weather-related disasters capture more attention because of the destruction of property and the unfortunate loss of life. some of these events happen with very little warning, at all times of the year. in the summer of 2012, a massive linear windstorm called a "derecho" rapidly swept across 600 miles of the u.s., from northwestern indiana to the atlantic ocean in less than 11 hours, taking communities by surprise, killing 22 people and leaving more than 4.3 million without power in sweltering heat for up to a week. we used to call events like these "100-year storms," but these days 100-year storms seem to be an annual event. >> we keep track of how often the power goes off and as of last saturday the power was off for the seventh time.
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the storm in june 29th of 2012, we lost over $600 worth of food from the freezer and the refrigerator. >> we had no landline telephone to reach anybody. we have pretty bad cell service out here, so we weren't able to reach anybody with our cell phones either. so, um, it, it was pretty scary. >> without power, you're just kinda cut off from the world. >> at that point we said, "we've been wanting to get a generator. this is it-- we're going to this time." >> procrastinating, uh, about buying a generator, uh, it, it hurt us. it cost us money, uh, because we lost a lot of food from that june 29th storm. >> this generator has really been a relief for us. >> now when the storms come and the winds blow and the lightning crashes, uh, and then the power goes out, we just kinda say to ourselves, "wait for it," and 10 seconds later we hear the generator start and then 10 seconds later we got power and we said, "o.k., everything's back to normal." >> protecting your family from the risks and disruption of power outages is not only
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fairly simple, it's also a lot less expensive than you might imagine. now, sure, you could survive without electrical power. people have done it for centuries. but why would you want to? every second of every day, your generac generator stands guard over your home whether you're there or not, ready to automatically supply power within seconds of a utility outage. you know, as the nation's electrical grid continues to degrade, with superstorms and climate change on everyone's mind, it makes sense to at least investigate the option of a home standby generator. of course, the time to do that is now, when the lights are on, the phone is working and the computer has power, because you never know when that might change. generac power systems thanks you for watching. >> i pretty much tell everybody, "get a generator." i really do. >> it's one of the best investments i've ever made in this house. >> we really like our generac. >> it's a great product. it gives you security, it's reliable.
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>> if we were away on vacation, i didn't have to worry about coming home to frozen pipes in my home. >> with the generator, it's just a normal day. it kicks on, you just keep goin'. >> it just that automatic comes on, automatically turns off. >> that gives you that feeling of security that, to me, is priceless. >> there's an old saying that says, "failing to plan is planning to fail." >> don't wait till, till trouble's upon ya-- do it now. >> the best time to buy a generator is yesterday. >> announcer: control your power and your life with a generac automatic standby generator. if utility power is interrupted, the generator detects the problem and automatically provides continuous power in a matter of seconds. when utility power is restored, it automatically shuts off and returns to standby mode, ready and waiting to protect your home and family the next time utility power fails. and right now, you can schedule a free in-home assessment by one of generac's nationwide dealers. there is absolutely no cost and no obligation to buy anything.
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call or go online now to schedule your free assessment. a generac dealer will help you size a generator system that meets your individual budget and specific needs, discuss installation and provide you with a comprehensive written estimate. and because generac engineers and designs the entire system, installation is simplified, saving time and money. and, for a limited time, you can get generac's five-year full-coverage warranty, a $495 value, absolutely free! that's five years of 100% coverage at no cost. you'll also get the new mobile link remote monitoring system with one year of monitoring service coverage, regularly $279, free. receive text or email notifications, check your generator status, all from your computer, tablet, or smartphone. you'll get the full-coverage, five-year warranty, along with mobile link monitoring and one year of service, a total value
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of $774, absolutely free. to qualify for this special offer, you must schedule your in-home assessment now. call the toll-free number on your screen or go online to poweryoucontrol.com. standby generators start at just $1899, with easy financing available. but hurry, this is a limited-time offer. you must act now! from powering a few appliances to complete whole house systems, only generac has a power backup solution that will meet every budget and provide the peace of mind that comes from knowing that you control the power, no matter what's happening in the world around you. the preceding was a paid program from home standby generators brought to you by generac power systems. tnññ
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>> male announcer: the following is paid for and furnished by hair club for men and women. this station is not responsible for claims made in the following program. >> female announcer: when it comes to hair loss in women, the reasons why can be as varied as the women themselves. but there is one proven hair solution that has taken these women from this to this in as little as six weeks. it's not a wig and it's not a weave. it's their own hair, only better, thanks to the only nationwide company that specializes in female hair loss -- hair club for women. >> it's a life-changer. forever. >> eternally grateful to hair club. >> be bald for the rest of my life or go to hair club and get hair.
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it's like, "okay, probably i should go to hair club." >> and it has been the most freeing experience that i've ever had, really. >> for women, hair loss is an emotional experience and can be due to genetics, medications, hormones, and more. at hair club for women, we understand that and offer more than one solution to your hair loss. >> female announcer: at hair club for women, our caring consultants meet with you one-on-one to evaluate the level and type of your hair loss and offer a customized proven hair-loss solution that's just right for you. >> it's not cosmetic. it's not vanity. it is a necessity. >> it is. >> and we are very lucky and very blessed, i think. >> baseball hat is not an accessory. it is not an accessory. >> because they know how much they're helping people. they know how much they're changing lives. >> hear, hear to hair club. >> female announcer: hair club for women is recognized the world over as the gold standard in proven hair-loss solutions. and you won't find our groundbreaking technologies anywhere else but hair club. call our toll-free number now or visit our website at
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www.hairclub.com. we'll send you this informative, for-women-only brochure with all the information you need to look, feel, and act younger than your years. and for a limited time, when you call or visit hair club today for your free private consultation, you can receive a $250 microscopic hair-and-scalp analysis absolutely free. you too can go from this to this with hair club for women. >> all: we called hair club, and we're glad we did. >> ♪ oh, yeah ♪ yeah, yeah, yeah >> male announcer: hair club. we do it all. for you. >> 80% of feeling good is looking good. >> i love my hair.
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i love how i feel about my hair. >> hair club is the only thing that's gonna allow me to do the things in life that i want to do with confidence. >> i can do anything with my hair -- jump out of the shower, curl my hair, flat-iron my hair. >> i am more pleased than what i had even imagined. >> now i go anywhere, do anything, with confidence. even on a really bad day, you never, ever have a bad hair day. >> getting my hair back was the best thing that ever happened to me. >> i love my hair. i love how i feel about my hair. >> i'm 52, and i look better now than i did when i was in my 40s. >> hi. i'm tom wainman, and i'm here to talk to you today about a company that has helped thousands of people look and feel great. for more than 30 years, hair club has offered hair-loss solutions to men and women who are fed up with thinning hair, hair loss, and the low self-esteem that can come with it. hair club is the leading provider of proven hair-loss solutions in north america. although many companies on tv and the internet claim they can
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regrow hair with miracle cures, are focused on only one product or solution, most of these claims are either biased or unproven. hair club is not about one product, one shampoo, or a miracle cure. hair club is about all proven hair-loss solutions. hair club is a real company, and they guarantee their work. hair club staff includes researchers, world-class hair stylists, a network of physicians, and trained hair-loss consultants, experts. real people who love what they do and aspire to help others. during this show, you'll meet these unique individuals. most important, you'll meet real clients who, like many of you, wanted to do something about their hair loss. are you ready to do something about your thinning hair? if you're ready to act or even just find out more about hair loss, hair club is ready to help. stay tuned and you'll learn more about this unique company and the thousands of people hair club has helped to get their hair back. >> went to hair club. they made me look great. look at me. i feel good. >> i look younger.
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i feel younger, too. and to me, that's everything in the world. >> myself, i'm 45 years old. and, you know, i'm not in the best shape in the world, but one thing -- i'm continually trying to get better, and my hair is just one less problem i ever have to think about. >> i feel normal. i feel like i could be anyone walking amongst someone who, you know, everybody looks at anymore, like, weird. i'm just normal, and i look great, and i get compliments on my hair all the time. >> welcome back. let's get right to the root of the problem -- hair loss and what causes it. now, hair loss affects more than 70 million people in north america today -- 40 million men and 30 million women. that's a lot of people. some people try products that claim to regrow hair only to find out a few hundred dollars later that they didn't work. don't waste your money on unproven remedies. if you care about how you look and you want to get your hair back, let's hear from some of the world-class doctors in our network. >> by far, the most common cause
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of hair loss is genetic. by age 50, 50% of the adult population have experienced enough hair loss to be noticeable. >> hair loss is different for men and women. male-pattern hair loss is the most common form of hair loss, representing more than 90% of all male cases in north america. it occurs due to a hormone called dihydrotestosterone, commonly known as dht. dht causes a shortening of the life span of the hair follicles in these men. dht chokes the hair follicle and it eventually shuts down. the follicle's resistance to dht or lack of resistance is genetic, and that's why some men go bald and some don't. >> actually started losing my hair at a pretty young age -- actually in college. and hair loss is in my family, so i definitely knew what the future had for me. during that process, i tried many things. i tried drugs -- that wasn't working. i grew my hair out, did the comb-over. that was awful. i wore hats a lot.
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and nothing was working. >> female-pattern hair loss is different from male-pattern hair loss in both appearance and sometimes in terms of the cause itself. for women, there are many different causes of hair loss, including female-pattern thinning, which is a form of male-pattern thinning, menopause, postpartum or stress-related shedding, or alopecia areata. someone can experience hair loss due to poor hair care or tight braiding of the hair, which can permanently damage these follicles. >> when i began to lose my hair, i lost some of my self-confidence, my self-esteem. i really felt that people were looking at my hair and not me. i had already tried gels and clips and wigs and pieces and brushing my hair, combing my hair all different ways. really didn't feel sexy. >> everyone who walks in our door has a special and unique situation. hair club is uniquely positioned
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to treat hair loss because we offer all proven solutions to hair loss. >> hair club is the only company that offers all proven hair-loss solutions, backed by a guarantee of satisfaction. if you are not 100% satisfied with the option you've chosen, hair club will apply your initial purchase price to any of its other proven hair-loss solutions. now we'll show you how you can get your hair back with proven hair-loss solutions. >> male announcer: don't tolerate another day of hair loss or thinning hair, because now, the solution you need to get a fuller, natural-looking head of hair is just one phone call away. hair club is the only company in the world to offer all tested and proven hair-loss solutions, because no single solution is right for every type of hair loss. call hair club now for this free educational booklet and get a free microscopic hair-and-scalp analysis at any of our hair club centers nationwide. young or old, man or woman, no matter what kind of hair loss you may have, hair club has a
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unique solution for you, guaranteed. no other company on the planet can make that claim. hair club has been the recognized leader in hair-loss solutions for over 35 years, with centers in over 100 locations and nearly 50,000 satisfied clients. call now and get the facts. hair club's new breakthrough educational booklet is yours, free. this vital, new information, endorsed by prominent physicians, can change your life. pick up the phone right now, and we'll rush it to you, free, with absolutely no obligation. as an added bonus, we'll also give you a free private and confidential microscopic hair-and-scalp analysis. but wait -- there's more! you'll also get $250 off any proven solution if you are among the first 100 callers. so call right now. free information, free analysis, and $250 off. this incredible offer is for a limited time only. don't tolerate hair loss another day. look younger and feel more
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confident. take on the world like your old self. call now and change your life forever. hair club. we do it all. for you. >> and i couldn't believe it. i honestly couldn't believe it. i wondered if it was me -- really looking at me. because the hair made me look so much younger. i was so excited. >> some people didn't even notice that i had anything done. they just said, "you look good. you look younger." and it's just a pleasant experience all the way around. >> having my hair back, thanks to hair club, gives me tons of confidence. i mean, it gives me the kind of confidence i had before i ever lost my hair. >> i don't second-guess going to the store or going to the movies or going to have a drink. i'm confident. i'm comfortable. >> now let's talk about the proven solutions available to you at hair club and the hair club guarantee of satisfaction. so, what is proven to work? hair club has expertise in three areas -- non-surgical hair enhancement, fda-approved hair therapies, and microscopic
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follicular unit hair transplants. available only at hair club, the bio-matrix strand-by-strand process is known around the world as the gold standard in hair replacement. hair club's groundbreaking technology is the only process available to date that gives you a full, healthy-looking head of hair by adding real human hair to your own hair. bio-matrix is not a toupee. it's not a wig. it's a custom-made blend of your own hair with real human hair that is matched to your individual requirements. that includes hair color, facial structure, and skin tone. the process is natural and virtually undetectable. when you brush your hair, it all blends together. if someone touches your hair, it feels normal. it's easy to style. you can rough it up. you can go swimming, biking, jogging, or anywhere life takes you, and you will look great. >> i can swim, i bike, hike, i do everything, and the key point here is no one has noticed.
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everybody thinks i look better, but they can't quite put their finger on it. so, when they told me that would happen, i didn't believe it. i thought everybody would notice right away, but they didn't. they just thought, "well, your hair's different. what'd you do?" and so i just -- in some cases, people that were close to me, i told them. other people, i just let them guess. and so i think that's important for women especially to know is that you're gonna look great. you're gonna feel great. >> when i first got my hair, i into the fire station becauseing that is one group of guys that love to pull pranks and kid you and razz you. so, i was real nervous about that, but when i went in, they said, "we couldn't wait to get you here so we could razz you, but now that we see you, there's nothing we can say 'cause it looks so good." >> i took control. i went to hair club. i got my hair back, and i look great. >> i would get compliments from my husband.
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my two sons would compliment me. the people on my job, they would look at me, like, "there's something different. what did you do?" and they would look at my hair -- "what did you do?" and i would say, "did it look good?" knowing in the back of my mind that it was the hair club experience that made the difference. >> hair club is also a leader in hair therapies, with its extreme hair therapy program. >> in hair club, we also have what we call our ext program, or extreme hair therapy, which includes a number of really high-quality hair-care products. a topical medical treatment that is fda-approved for treating thinning hair, as well as the first fda-cleared home-use laser comb. >> hair club also offers, in select areas, the gold standard in hair transplantation -- microscopic follicular unit hair transplants. it's natural, permanent, and your transplanted hair is guaranteed to grow mother nature programmed it to.
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>> we work with our clientele together to determine the best option for them, and we take into consideration age, the extent of their hair loss, and what their expectations are, both in terms of the amount of hair they want, the thickness they want, and how soon they want to have some results. my job is to give them the most natural-looking hair transplant they could possibly have and to see to it that when that person looks in the mirror after his hair grows in, that's the person they want to see. >> when you actually see the hair grow, you're amazed. you're watching it grow day by day from a thinner look to a fuller look till you can do the things that you've always wanted to do with your hair, using different products and styling your hair differently. >> i finally went to the hair club, and i found that they had the best technology, and they were far superior than everyone else. they treated me like a family, like i was somebody important. i decided to go with them, and the results speak for
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themselves. people would just kind of look at you and wonder, "what's going on? this guy's looking younger and younger," and i'm feeling better and better about it. and it just -- it's a great feeling. >> hair club is the only company that offers all proven hair-loss solutions, backed by a guarantee of satisfaction. if you are not 100% satisfied with the option you've chosen, hair club will apply your initial purchase price to any of its other proven hair-loss solutions. hair club has changed many people's lives. you might not know it now, but i used to have a hair-loss problem. is your hair loss bothering you? maybe it's time you did something about it. when we come back, we'll introduce the people who can help you find the right solution. >> male announcer: don't tolerate another day of hair loss or thinning hair. because now the solution you need to get a fuller, natural-looking head of hair is just one phone call away. hair club is the only company in the world to offer all tested and proven hair-loss solutions, because no single solution is
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right for every type of hair loss. call hair club now for this free educational booklet and get a free microscopic hair-and-scalp analysis at any of our hair club centers nationwide. young or old, man or woman, no matter what kind of hair loss you may have, hair club has a unique solution for you, guaranteed. no other company on the planet can make that claim. hair club has been the recognized leader in hair-loss solutions for over 35 years, with centers in over 100 locations and nearly 50,000 satisfied clients. call now and get the facts. hair club's new breakthrough educational booklet is yours, free. this vital, new information, endorsed by prominent physicians, can change your life. pick up the phone right now, and we'll rush it to you, free, with absolutely no obligation. as an added bonus, we'll also give you a free private and confidential microscopic hair-and-scalp analysis. but wait -- there's more! you'll also get $250 off any
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proven solution if you are among the first 100 callers. so call right now. free information, free analysis, and $250 off. this incredible offer is for a limited time only. don't tolerate hair loss another day. look younger and feel more confident. take on the world like your old self. call now and change your life forever. hair club. we do it all. for you. >> you've heard from the experts. you've heard from the clients. so let's talk about another aspect of hair club that truly makes this company unique -- its staff. at hair club, you'll meet a caring staff that will help you through all aspects of hair restoration, from informative consultants to hair-loss experts to world-class hair stylists. hair club is the only company that offers all proven hair-loss solutions, backed by a guarantee of satisfaction. >> you almost see just the person transform right in front of you. and when they get that fuller
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head of hair, they stand taller, they talk louder, the more involved and social at parties and just with friends. and you see them really stand out now when they have that full head of hair back. >> when you have a full head of hair, there's a lot you can do with it. you can shampoo your hair, condition it, blow dry, and also curl-iron and style your hair. >> you know, this is really a personal thing. i mean, the hair club, they take the time to listen, and they take the time to get it right. >> we at hair club, we understand that hair loss can be a very traumatic issue, so when you come in, you're gonna hear about all of the different solutions that we have to offer, and then, most importantly, we'll be able to customize and personalize the best solution for you and your needs that day. >> the way that i was treated was outstanding, and one of my main great experiences is, the way they treated me, my hair stylist and i were able to vibe, we were able to communicate. she knew exactly what i wanted. >> i really liked going. the hair club people are very nice, very cordial and really put me at ease.
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>> hair club will lay out all the solutions and they'll do what's right for you. as a matter of fact, you'll make the decision, what you want to do. >> hair club offer all proven solutions with the top experts and doctors in the industry. >> i've had people come in who say, "i actually got a promotion because of my hair," and it's because they look better, they feel better, they can do so much more. >> now we'll show you how you can get your hair back with proven hair-loss solutions. >> male announcer: don't tolerate another day of hair loss or thinning hair, because now, the solution you need to get a fuller, natural-looking head of hair is just one phone call away. hair club is the only company in the world to offer all tested and proven hair-loss solutions, because no single solution is right for every type of hair loss. call hair club now for this free educational booklet and get a free microscopic hair-and-scalp analysis at any of our hair club centers nationwide. young or old, man or woman, no matter what kind of hair loss
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you may have, hair club has a unique solution for you, guaranteed. no other company on the planet can make that claim. hair club has been the recognized leader in hair-loss solutions for over 35 years, with centers in over 100 locations and nearly 50,000 satisfied clients. call now and get the facts. hair club's new breakthrough educational booklet is yours, free. this vital, new information, endorsed by prominent physicians, can change your life. pick up the phone right now, and we'll rush it to you, free, with absolutely no obligation. as an added bonus, we'll also give you a free private and confidential microscopic hair-and-scalp analysis. but wait -- there's more! you'll also get $250 off any proven solution if you are among the first 100 callers. so call right now. free information, free analysis, and $250 off. this incredible offer is for a limited time only. don't tolerate hair loss another
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day. look younger and feel more confident. take on the world like your old self. call now and change your life forever. hair club. we do it all. for you. >> at this very moment, hair club has more than 50,000 clients nationwide -- 50,000 people who, like you, wanted to do something about their hair loss. we'd like you to meet some of those clients now and view some of their amazing results. hair club has changed their lives, and it all started with one simple phone call. >> i'm an old guy with a young wife and young kids. i got a 5-year-old and i got a 7-year-old. there's a lot of guys out there like me. i know a lot of you guys waited till later in life to get married and raise your families. it's kind of important for me when i drop my kids off that the other kids don't think i'm their grandfather, okay? you know, guys, we don't sit around and talk about fashion and hair styles a whole lot, but when i'm sitting around a poker table or under the lights of a pool table, nobody gives me any grief. it looks good, it looks natural, and that's all that anybody cares about. if people ask me about it, i'm
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not afraid to tell them, "yeah, man, i did something different. i got my hair cut." >> my sister actually saw the hair club commercial, and she dragged me out of the house on a saturday, says, "come on. let's go." i get there, right? i see the infomercial. they talked to me about, you know, what it would be like and what they could possibly do for me. after that point, i says, "i'm willing to give it a chance." i am so glad that i did. it has been the best thing that i have ever done, in terms of helping my self-esteem, right? looking like the woman that i can be, right? and i flaunt it, because i can. >> on the day i decided to do something and actually call hair club, i went in to tell my girlfriend, and... i was so embarrassed. >> i was so relieved -- for him -- because, over the years, i had remembered how happy he used to be. and when he told me he was coming to hair club, i was so proud of him. so proud of him. >> hair club is the only company
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that offers all proven hair-loss solutions, backed by a guarantee of satisfaction. if you are not 100% satisfied with the option you've chosen, hair club will apply your initial purchase price to any of its other proven hair-loss solutions. >> we have a library of thousands of testimonial letters from happy clients. although hair club maintains a high level of confidentiality and discretion, these clients were so happy with their results, they wanted to share their experiences with you. >> when you go into these centers, the staff is so well-trained, and they're so caring, because they truly care about people's looks, and one thing you need to know is a lot of people are doing this -- more people than you'll ever know. and i just immediately felt rejuvenated. i felt like i had a face-lift, the whole nine yards. it was just a wonderful experience. >> one night, i was sitting and watching tv, and a commercial came on about the hair club. i saw the commercial, and i went in, and when i walked out... [ breathes deeply ]
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it's the truth. it was above my expectations. i got my life back. >> because of my line of work, i have helmets on and off all day, and i wondered if that would have any effect on my hair. and we were in fighting a pretty good fire for a while -- we'd been fighting it for several hours. and once we got it out, walked outside, and i was taking my turnout gear off, pulled my helmet off, and one of the guys walks up to me and says, "wow. it looks great!" even after fighting a fire for three hours, i'm exhausted but i never have to worry about my hair. >> with the line of work that i'm in -- i'm in sales -- my image is everything. so, the better i look, the more i sell because they're buying a part of me. so my appearance is very important to me. and i know that, regardless, if i'm at the gym or with my man, my hair is looking fantastic. >> as you've just seen, hair club really listens to its clients and really cares about improving people's lives.
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when we come back, you'll see what proven solution is best for you, based on your age, level of hair loss, and expectations. we'll be right back. >> male announcer: don't tolerate another day of hair loss or thinning hair, because now, the solution you need to get a fuller, natural-looking head of hair is just one phone call away. hair club is the only company in the world to offer all tested and proven hair-loss solutions, because no single solution is right for every type of hair loss. call hair club now for this free educational booklet and get a free microscopic hair-and-scalp analysis at any of our hair club centers nationwide. young or old, man or woman, no matter what kind of hair loss you may have, hair club has a unique solution for you, guaranteed. no other company on the planet n make that claim. hair club has been the recognized leader in hair-loss solutions for over 35 years, with centers in over 100 locations and nearly 50,000
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satisfied clients. call now and get the facts. hair club's new breakthrough educational booklet is yours, free. this vital, new information, endorsed by prominent physicians, can change your life. pick up the phone right now, and we'll rush it to you, free, with absolutely no obligation. as an added bonus, we'll also give you a free private and confidential microscopic hair-and-scalp analysis. but wait -- there's more! you'll also get $250 off any proven solution if you are among the first 100 callers. so call right now. free information, free analysis, and $250 off. this incredible offer is for a limited time only. don't tolerate hair loss another day. look younger and feel more confident. take on the world like your old self. call now and change your life forever. hair club. we do it all. for you. >> since 1976, hair club has been delivering solutions that
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actually work. the proof is in the pictures. visit hair club today and get started on a customized solution that will work for you. you've seen a number of clients today who have improved their appearance by taking that first step and calling hair club. imagine what we can do for you. whether you want a full head of hair or just trying to keep what you have, hair club has an option that's right for you. so, get ready to look great and feel better than you've ever felt before. hair club has more than 50,000 clients in north america. that's more than 50,000 reasons to call. but the most important reason is you. whether you're 25 or 65, you'll be amazed at what hair club can do for you. call now. stopping your hair loss is just a phone call away. >> call them. just call hair club. hair club has worked wonders for me. >> yeah, you guys don't need to shave that head. you know, keep some hair on there. join the hair club like i did. >> i look better, i eat better, i work out regularly, and i drive a new car. >> every day that i get up, i
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can say, "ooh," right? and this is me. this is who i am. i look great today. thank you, hair club. you have made such a difference in my life. >> and if you want to look better and if you want to feel better about yourself, hair club is the way to go. ♪ ♪ >> ♪ oh, yeah ♪ yeah, yeah, yeah >> male announcer: hair club. we do it all. for you. ♪ the preceding was paid for and furnished by hair club for men and women. this station is not responsible for claims made in the preceding for claims made in the preceding program.
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>> female announcer: the following is a paid presentation for murad resurgence, the groundbreaking skin care line that is backed by four good housekeeping seals. millions of women all over the world already trust their skin to murad resurgence. and now, the resurgence line just got better, because for the first time ever we're going to give you our brand-new resurgence firming mask, absolutely free! >> male announcer: the resurgence firming mask just hit the shelves a few months ago and is already a customer favorite. why? because it has the power to soften lines and firm your skin in just 10 minutes. >> female announcer: that's right, 10 minutes. and today, on this program only,
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it can be yours for free! >> male announcer: this is the only time that you can get this offer and supplies are limited, so stay tuned! >> hi, i'm joan lunden. i just turned 61 and for the first time in my career-- in my life, really-- i get stopped on the street and i get letters and questions and compliments all about my skin. so, what's my secret? i discovered murad resurgence. >> with resurgence, my skin really does have a glow. >> one of my friends, she's like, "did you get botox?" i'm like, "no, i'm using resurgence." 'cause i'm not kidding, these lines are gone, baby! >> female announcer: millions of women all across the world of all ages and all ethnicities are turning back the hands of time and rediscovering their youthful glow with murad resurgence. >> male announcer: who's the beauty genius behind it all? it's dr. howard murad, dermatologist, pharmacist and founder of the first clinical skin care line. >> female announcer: he's a four-time bestselling anti-aging beauty author, holding 18 patents and still today defines
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the vision and direction of the murad empire. vogue magazine calls dr. murad one of the nation's best dermatologists. >> a lot of people ask me, "how can i make my skin beautiful?" i say, "well, we make it healthy. that's how we make it beautiful." >> it's like my fountain of youth. it's like my miracle in a jar. it took away all the dry, patchy skin on my forehead. i have a brand-new face thanks to dr. murad. >> male announcer: murad was the first to merge science and skin care 21 years ago and continues to shatter industry barriers today. >> female announcer: murad products are featured in the most elite spas and retail stores in over 50 countries. and now, murad is proud to introduce another first: murad resurgence, the only comprehensive skin care line specifically designed to target all the signs of hormonally aging skin. >> when i was told about dr. murad's resurgence product line that was for hormonal aging women, my natural reaction was, "oh! that's not me!" but of course, when i started saying, "what is that?" i knew that i fell directly into the category of hormonal aging.
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but don't tell anyone. >> female announcer: what is hormonal aging? it's loss of estrogen. it starts as early as your 20s and continues throughout your entire life. as your hormone levels decrease, you'll notice dehydration, deep lines and wrinkles, age spots and sagging skin. these are all signs of hormonal aging. but with murad resurgence, you can finally have beautiful skin again. resurgence is the perfect blend of phytoestrogens, antioxidants, hydrators and vitamins to restore firmness and radiance to your skin. murad resurgence is clinically proven to increase skin firmness by up to 42% in just 10 minutes and the results just keep getting better and better. >> i can't ask women to go out and spend money in these economic times on something that isn't a great product and i know the ingredients of resurgence is going to make their skin look better and therefore, it's going to make them feel better and it will take care of them for the decades down the road. we have to take care
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of ourselves. >> once i started the resurgence, the lines disappeared, the glow came back. i was completely blown away. >> i noticed that the sun spots that were starting to bug me had diminished like, five shades. like, that fast. >> my wrinkles were diminished by 75% in a three-week period of time. >> male announcer: in just 30 days, 93.9% of women saw a reduction in the appearance of fine lines and wrinkles. 96% reported firmer skin and an incredible 100% experienced improvement in overall skin hydration. >> female announcer: coming up, we go behind the scenes at the murad inclusive health center, where state-of-the-art technology puts resurgence to the ultimate test. >> i would have never had the courage to go on national tv before without makeup. i just... i'm amazed that my skin looks great, and i'm proud to show my skin. >> male announcer: coming up, for the first time ever, you can get the brand-new resurgence firming mask absolutely free, guaranteed to give you these resu

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