jean elle joins us in san francisco with reaction. as you know, no easy solution here. this is a complex issue. >> reporter: it is, raj. and people from syria agree that the violence must stop. but tonight, there is disagreement within that community about how the united states should help. and tonight, both sides are organizing. >> it's terrifying. just crying. you know, these pictures. i didn't want to believe that this actually just happened. >> reporter: like syrians around the world, tariq is horrified by the violence and use of chemical weapons in his homeland. the 27-year-old is safe in the bay area, creating political art, calling for peace in syria. but his parents and siblings are in harm's way in damascus. >> my family's worried my brother might be taken from either side to fight for them. >> reporter: while the international community debate how to react, syrians in the bay aeroorganize for protest. members of the council say with 100,000 people killed by the current regime and military fighters, military action is overdue. >> you're going to stop a mad man

jean elle is following the developments in san francisco. >> we owe it to this family to make sure something like this never happens again. >> reporter: david campos is ready to change city policy if that's what it takes to be sure that no one else is run over and killed. police say 57-year-old tom bernonski ran over the 35-year-old in his city truck yesterday, killing the new mother as she enjoyed a day with her 11-month-old baby girl and dog. >> just a great sense of loss that we feel about this. >> reporter: it is against the rules for workers to drive on the grass, and they're supposed to have another employee escort them on a pedestrian path. but workers routinely break the rules. >> i hollered at him, and i said wait, stop, because i had to get out of the way with my service animal. >> reporter: rec and park says over two years it's received only four complaints. two involved workers driving at holly park. one custodian was fired. the other complaint was a reminder of the rules. but peggy says the records are incomplete. her complaints aren't documented because she made them in person.

jean elle is live in san francisco to tell us more about what's really changed, jean. >> jessica, right now, thieves want your iphone because it's easy to get and erase and resell. but the new iphone, and the new operating system comes with new safety features. features police hope will be a game-changer. >> i stand in line. there's a line on friday. >> kind of been waiting for the next generation phone. >> reporter: the iphone 5 are generating buzz with apple fans and police. the fspd is dialed in to the friday release because smartphones are linked to more than half of all robberies. >> two out of three robberies in this city involve a mobile phone. we made more robbery arrests than narcotic arrests for the first time in my 30-plus years in the police department. >> reporter: the new iphones come with new security features police are excited to see. a fingerprint center and an activation lock and system. >> that will make this phone less attractive. certainly after a couple get stolen. >> reporter: over at cnet, the fingerprint sensor gets the thumbs up. but analysts say the activatio

jean elle is in the neighborhood. and a lot of people say reckless driving is nothing new about this park. >> reporter: people who live here, have told me they were worried someone would get hurt by the drivers. they are stunned a mother has been killed. strangers are now leaving flowers here, where the mother was laying with her dog and her baby, when she was run over and killed by a city rec and park worker. >> kids and dogs here all the time. and they know that. >> reporter: this man says rec and park workers who drive in holly park should know to be careful. this afternoon, witnesses say one driver, in a green city pickup, like this one, suddenly turned off the paved path and on to the lawn, where a 35-year-old woman was laying down with her baby and dog in the sunshine. the driver went down the hill and drove right over the woman, as people screamed at him to stop. the mother died from her injuries. >> this is a tragedy. that is them not paying attention. being out of control, doing what they want to do. >> repor

jean elle joins us live in san francisco with their perspective. jean? >> reporter: people who rely on food stamps, as it is, they cannot walk into a supermarket and buy whatever they want because their benefits run out before the month is over. tonight, they are worried about the future and how they will get by. >> you buy carefully. what can i afford? cheese is out. fish is out. potatoes. carrots are cheap. >> reporter: 62-year-old thad signed up for california's food stamp program. $200 a month doesn't go very far. >> i've learned to live on potatoes and scraping by. it's no fun. >> reporter: while evans struggles -- >> while unemployment declines, food stamp still increases. >> reporter: members of congress voted to cut the federal nutrition assistance budget by 40 million. these members of congress receive food allowances as part of their job. >> they dine at lavish restaurants, eating steak. vodka, and even caviar. >> reporter: a single mom, who didn't want to reveal her identity, says her current benefit of $350, doesn't get her through the month

we begin with jean elle who is at the ballpark where many fans are hesitant to cheer for their team. jean? >> reporter: that's right, raj. you might hear some sirens right now. there are a lot of police officers here. they're taking things very seriously. and sounds like they're going to check something out right now. but baseball fans say they're a little nervous about showing their team colors. and they say it's a shame fear is part of baseball. >> the giants and the dodgers want to extend our deepest sympathy and prayers to jonathan's family. >> reporter: giants and dodgers fans took a moment to remember jonathan denver. after the game, the 24-year-old was stabbed to death near third and harrison. police say denver's group and the group of giants fans got into a fight fueled by team rivalry. 21-year-old michael montgomery of lodi is under arrest, booked on homicide charges. >> devastating. like, why? >> reporter: the torontos from fair field have a friendly family rivalry going. fan violence has her nervous about showing her team spirit. >> i had to ride b.a.r.t. today. and i did

jean elle has a report where caltran says relief is on the way. >> reporter: when you think of highway 24 and the caldecott tunnel, what do you think of? probably backups. but caltran says the new tunnel will be open in a matter of months, providing relief. it's one of several projects aiming to keep the bay area moving. traffic in the bay area can be a grind. >> and then, it's a quality of life, your family, everything suffers. even your work suffers. you come in. you're grouchy. you're tired. >> reporter: in the east bay, the caldecott tunnel is a sore spot. but caltrans expects the new fourth tunnel to open before the end of the year. giving both directions four lanes. >> it's built to the highest standards in terms of safety. seismic, fire. >> reporter: the $400 million price tag is an easy sell for taxpayers. the caldecott isn't the only improvement down the road. millions of dollars are being invested in expanding transportation. look at the planning map. b.a.r.t. is expanding to antioch and to santa clara. completing the circle. >> it should have been all along. >> i think it's

reporting live in san francisco, jean elle, nbc bay area news. >>> a hayward mother says her daughter's first day of school was traumatic and dangerous because of a mixup with the school bus. the 3-year-old girl has autism. her mother says she expected the bus from durham services in hayward to take special care of her daughter. instead, she says the bus never picked up the little girl after school. >> i had to arrange for an emergency contact to pick caitlin up and to take her home. when caitlin got home, she was safe but you could tell it had been a really rough day for her. >> the mother says the daughter is now afraid to get on the bus. durham provide transportation to all of the special needs students in the hayward school district. the interim superintendent admits this is not the first problem the district has seen with the bus system and it's trying to work with the company to make sure the kids are safe. >>> with the possible strike looming, bart officials are proposing a new plan to keep trains running. their plan b includes turning bart managers into train operators if the wo