director, mr. ramos. >> thank you president avalos and commissioner. i'm director with the san francisco mta. i'm also a resident of supervisor yee's district, district 7. also a long time, proud to say, transit rider and resident of san francisco. this particular project before you is part of the reason why i am serving the role that i am. twenty years ago i was a regular rider of the 49 putting myself through san francisco state university and working at the square and i had to take the 49 up and down van ness and it was one of the most painful rides in the city. later, as i've evolved in my understanding about transit work, i also started to figure out this is one of the most expensive systems to run and the way to move our transit, to move folks around the city. when i learned about this particular project, i couldn't be more excited. the member that stood out for me more than anything else was the 30 percent reduction of operations cost and the way that we would run service along this line. as you all know very well, this particular project has tr