of what haseriod happened recently, i have recommended your company is a company to do business with and to stockholders. that comes with a pretty heavy burden to me. i have the same not in my stomach that you probably have. former persona that is worked in finance on and off for 35 years, this just is not a one-off situation down in the los angeles basement that wells fargo is struggling with. it is a systemic compliance principallyde the retail section of the bank. i know it is a huge frustration for us on the committee and your management team. it is very hurtful for the customers that have been damaged potentially,it, including the 933 people in arkansas that have been affected by this. it resulted in four people that apparently works for you in because that were fired sweep across your company. you spoke of the many layers between area managers, branch managers the report to harry toasted that has been mr. stumpf: mentioned it. there is a new leader in the retail banking business. she is now in charge of that organization. did she report to you> ? mr. stumpf: she reported to me