and i love sherlock holmes, he sees watson at the start of the stairs and he walks and sherlock has him in and says watson how many steps was it coming up from the ground floor. >> i don't know. >> and he said how many times have you come up. >> hundreds much times. >> there are 17 steps, the apartment is what you see and do not observe. that's what the book is about, trying to get people to observe. if someone tells you, that they need $15 an hour minimum wage, you should observe that many people won't get a job in america. i don't remember if you remember a service station, you drove in, and they checked your oil, and pumped your gas. who was it? that was the young person, and those jobs aren't there anymore, they're not there because we've asked for public policy that give us results that no one had expected. >> who is this book targeted to? >> this book is targeted to the average person that wants to learn a little bit about how the system operates that they're living within. it's not designed to be an academic piece that people are going to read and publish in economic review. this

. >> reporter: these two men, sort of the sherlock holmes and watson of new home construction problems -- >> let's go inside and see. >> reporter: say they see it all the time in cases they investigate for homeowners. >> that's a sign you have trouble. >> reporter: harrison mac campbell is a forensic architect. >> they put them up in a hurry, don't pay attention to detail. >> reporter: bill loden is the former president of the american association of home inspectors. >> it's less than a five-agree slope and it should be at least 15. >> reporter: there's a building boom in this country. tens of thousands of new homes going up every year. with big national builders including the biggest d.r. horton promising quality homes and superior customer service. yet documents show horton has set aside some $400 million in each of the last two years to deal with construction defect claims, calling it the ordinary course of business. >> it's got good black mold in it. shouldn't see that. >> reporter: an abc news investigation conducted with our stations across the country -- >> you're wringing water

you remember the sherlock holmes story about the dog who didn't bark. so it is with government. if i do nothing else today i , would like to persuade you of this paradox of hidden success. government is its least visible when it is succeeding, and most visible when it is flunking. you will not read in tomorrow's newspaper that my social security check arrived on time or that the interstate highways ed andll-paved, well-mark well-maintained, or that the men and women of the armed forces patrol our land and sea and air effectively. the regularity of those events overwhelms the number of instances of a delayed social security check, of the stretch of highway that always seems to be under repair, or of the military person who behaves badly. yet it hasn't been fashionable to talk about these successes. government successes are hidden because of much government does -- much of what government does by nature is not visible. one of the most vital functions of government is the prevention of harm. acts that actually prevent harm can entirely escape notice, because when harm is prevented,

. >> i think it would be a bit much if i insisted that john watton was cleverer than sherlock holmes. >> stephen: just once. he get drunk and you take out. >> i think what you see in the show is the balance of his amazing brain and intellect, which is way beyond anybody else's. what diswrawn brings is he humanizes it and he's able to sort of hold sherlock's hand through life and go, "this is how real people think and this is how stuff works," while sherlock is going off on these amazing fireworks of intellect, john is going, "yeah, but we've got to pay the rent. you realize you just hurt someone's feelings there, "because sherlock doesn't see stifled emotional life, too. >> yeah, he does. >> stephen: but your fans-- your fans do not have a stifled emotional life-- >> what's a stifled emotional life. >> stephen: a wild e, rotic imagination. there's a fair amount of fan art of watton and holmes, and ambers and ace. have you seen any of that stuff? >> i have done some of them. >> stephen: that could the sequel of "love actually" actually. ian mcclellan has sent you stuff. "i want you to

holmes. downton abby, james bond. >> or where troops were rallied in les mis. >> this used to be a royal naval college up until 1998. now it's still a place of education. it's open to the public. you can just walk in here for free. >> or if you're johnny depp, you can walk in here under quite a bit of duress. depp shot "pirates of the cripplean a caribbean" throughout this place. >> it doesn't take much to transform this area to the 1700s. >> want to feel like you're inside your favorite movie or ten? this is definitely the brit sight to see. >>> now to the crown jewel of the orient, hong kong. and when celebrities in the uber rich need to get around a city this big, they take to the skies. so i got some exclusive access to do the same thing for you. >> the best way to experience hong kong is to walk the streets, to be among the locals. the best way to see this stunning landscape, by air. >> hong kong has that kind of sky. >> a-listers like tom cruise and david beckham has taken flight from t

you remember the sherlock holmes story about the dog who didn't bark. so it is with government. i would like to persuade you of this paradox of hidden success. government is its least visible when it is succeeding, and most .isible when it is flunking you will not read in tomorrow's newspaper that my social security check arrived on time or that the interstate highways are well paved, well marked, and well-maintained, or that the men and women of the armed forces patrol our land and sea and air effectively. the regularity of those events overwhelms the number of instances of a delayed social security check, of the stretch of highway that always seems to be under repair, or of the military person who behaves badly. yet it hasn't been fashionable to talk about these successes. government successes are hidden because of much of much government does by nature is not visible. one of the most vital functions of government is the prevention of harm. acts that actually prevent harm can entirely escaped notice, because when harm is prevented, nothing seems to have happened. people remain

but fellow republican senator lindsey graham of south carolina said you don't have to be sherlock holmes to figure out what russia is up to. they're trying to undermine democracies all over the world. while senator john mccain reputed those who claim russia might not have been involved. >> facts are stubborn things. they did hack into this campaign, and they did it, i think, with some, at least what seem to be effective of sort of every week or so there was new information. and were they hacking the republicans the same way? the republican national commit snee a ee? and if so, there's a whole lot of issues out there. it requires a lot of investigation. >> chuck schumer and jack reed rhode island, schumer says it should not become a partisan issue. >> the goal is to find out how extensive this is, how deep it is, which countries are doing it, it won't be limited to just russia and to come up with conclusions how to stop it. we should not turn away from any facts that might be uncomfortable. but we should move forward and not jump to conclusions until we have the facts. >> president-elect

. >> i think it would be a bit much if i insisted that john watton was cleverer than sherlock holmes. >> stephen: just once. he get drunk and you take iawaska tea and you figure it out. >> i think what you see in the show is the balance of his amazing brain and intellect, which is way beyond anybody else's. what diswrawn brings is he humanizes it and he's able to sort of hold sherlock's hand through life and go, "this is how real people think and this is how stuff works," while sherlock is going off on these amazing fireworks of intellect, john is going, "yeah, but we've got to pay the rent. you realize you just hurt someone's feelings there, "because sherlock doesn't see that. >> stephen: and he has a stifled emotional life, too. >> yeah, he does. >> stephen: but your fans-- your fans do not have a stifled emotional life-- >> what's a stifled emotional life. >> stephen: a wild e, rotic imagination. there's a fair amount of fan art of watton and holmes, and ambers and ace. have you seen any of that stuff? >> i have done some of them. >> stephen: that could be in the sequel of "love ac

. >> i think it would be a bit much if i insisted that john watton was cleverer than sherlock holmes. >> stephen: just once. he get drunk and you take iawaska tea and you figure it out. >> i think what you see in the show is the balance of his amazing brain and intellect, which is way beyond anybody else's. what diswrawn brings is he humanizes it and he's able to sort of hold sherlock's hand through life and go, "this is how real people think and this is how stuff works," while sherlock is going off on these amazing fireworks of intellect, john is going, "yeah, but we've got to pay the rent. you realize you just hurt someone's feelings there, "because sherlock doesn't see that. >> stephen: and he has a stifled emotional >> stephen: but your fans-- your fans do not have a stifled emotional life-- >> what's a stifled emotional life. >> stephen: a wild e, rotic imagination. there's a fair amount of fan art of watton and holmes, and ambers and ace. have you seen any of that stuff? >> i have done some of them. >> stephen: that could be in the sequel of "love actually" actually. ian mcclell

you don't have to be sherlock holmes to understand what russia is up to. >> the president-elect in that famous tweet, as you know, senator, he recalled that the intelligence community was wrong in the build-up to the war in iraq to remove saddam hussein, because the intelligence community said there were stock miles of weapons of mass destruction. he said take a look at their word. he really smeared the intelligence community, recalling that blunder that there was a serious blunder leading up to the war in iraq in 2003. >> intelligence is an art and a science. they say we filled 50,000 isil fighters. the original estimate, there was about 35,000. it's hard to know exactly how many people have gone to isil's cause. but when it comes to technology, when it comes to hacking, when it comes to espionage, it's easier to identify. here's what i would challenge president-elect trump to do, tell everybody, including me, why we're wrong. be specific. i think the fbi and the cia have made an incredibly detailed case about russia's involvement in our election throughout the entire world. and here's

holmes. i think that that would just satisfy my ego, yeah. >> stephen: just once. like, he get drunk and you, like, take some iawaska tea or something and you can figure it out, and he can't. wouldn't that be fun? >> i think what you see in this show is the balance of his amazing brain and his great intellect, which is kind of, you know, way beyond anybody else's. but john kind of-- what john brings to it is, he humanizes it. and he's able to sort of hold sherlock's hand through life and go, "this is actually how real people think and this is how stuff works," you know, while sherlock is going off on these amazing kind of fireworks of intellect, john is going, "yeah, but we've got to pay the rent." or you realize you just hurt someone's feelings there, because sherlock doesn't see that. >> stephen: no, and he also has a kind of stifled emotional life, too. >> yeah, he does. >> stephen: but your fans-- your fans do not have a stifled emotional life-- >> what's the opposite of a stifled emotion

it doesn't even -- it doesn't take, you know, sherlock holmes to figure out what's happening here. if you take a look at just the way the leaks were handled, they were clearly meant to handle the hillary clinton campaign and the drip at key moments during the campaign and the media coverage that came as a result of that. nothing on the trump campaign. it doesn't take much, you know, investigation to realize what's going on here. >> liz, since you have that perspective of how it's done in russia and the disinformation campaign that putin and the kremlin used and you say there are now parallels that you're seeing here to the disinformation and the claims of fake news here. what happens in russia? how do people know what to trust? >> well, i think that one of the big successes for the kremlin right now and for russian media and operations in general which have been going on for quite some time, especially in the last couple of years, is really instilling this lack in western institutions and western society and the main stream media. i mean, it's a beat. it's actually kind of news bea

holmes. i think that that would just satisfy my ego, yeah. >> stephen: just once. like, he get drunk and you, like, take some iawaska tea or something and you can figure it out, and he can't. wouldn't that be fun? >> i think what you see in this show is the balance of his amazing brain and his great intellect, which is kind of, you know, way beyond anybody else's. but john kind of-- what john brings to it is, he humanizes it. and he's able to sort of hold sherlock's hand through life and go, "this is actually how real people think and this is how stuff works," you know, while sherlock is going off on these amazing kind of fireworks of intellect, john is going, "yeah, but we've got to pay the rent." or you realize you just hurt someone's feelings there, because sherlock doesn't see that. >> stephen: no, and he also has a kind of stifled emotional life, too. >> yeah, he does. >> stephen: but your fans-- your fans do noha >> what's the opposite of a stifled emotional life? because that's what th

i love the story about sherlock holmes and the scandal and 20. walking at the top of the stairs and he decides to go to see many walks up the stairs, knocks on the door and then he says watson, how many steps from the ground floor? watson says i don't know. sure looks as how many times have you come up this? hundreds of time. watson, there are 17 steps from the ground floor. the problem is you see that you do not observe. that's what this book is about, 20 people to observe. if someone tells you when you $15 an hour minimum wage you should outserve but that means there's lots of people that will never get a job in america if that's what we have a i don't know if you're old enough to remember service stations. this thing called service station. you drove in, someone punctured gas, church or oil. who was that? some kid who is learning to get the first job to show off, learn how to interact with the public. those jobs are not there anymore. that is a real problem. y. or not they -- we've asked for public policy to give us results that no one had exp

watson, alongside benedict's famed detective sherlock holmes. >> no, it's not! it's not okay! i saw it! i was wrong! certainly you pave a hit immediately and it was like a band coming in straight at number one sort of thing. people loved it. good night. >> reporter: freeman can play a huge range from sweetly enduring. >> oh! >> reporter: to down right awful. >> you're going to hit me? >> reporter: how do you approach roles of otherwise despicable people. >> i think when i was younger and heard actors say you should never judge your character but i think it's your job as an actor to give your character the best shot they can have, rather than underscore them. that is my thinking always is play people with humanity because every single person has it. >> reporter: this range comes not just from the scripts themselves. >> what is going to happen? >> same thing ought to happen to you. psychological evaluation and extradition. >> reporter: but his spring from emotion within. >> i'd like to kiss you. >> reporter: i read an interview you once said, nice, decent guy casts a long shout-

holmes story about the dog that did not bark. so it is with government. if i do nothing else today i like to persuade you today of this paradox of hidden successes. government is least visible when it is succeeding and most visible when it is flunking. you will not read in tomorrow's newspaper that my social ,ecurity check arrived on time or that the interstate highways are well paved, well marked, and well-maintained, or that the men and women of the armed forces patrol our land and sea and air effectively and well. the regularity of those events overwhelms a number of instances of a delayed social security check, of the stretch of highway that always seems to be under repair, or of the military person who behaves badly. and yet, it has not been fashionable lately to talk about the successes. government successes are hidden because of much of what government does by nature is not visible. for example, one of the most vital functions of government is the prevention of harm, acts that actually prevent harm can harme notice, becaus