but rya nair say it is multi—million pound fine. but ryanair say it is will admission the staff with the regulations. yesterday, ryanair stopped staff with the regulations. yesterday, rya nair stopped 3a staff with the regulations. yesterday, ryanair stopped 3a winter routes, including five in scotland. the first minister stepped in. i have serious conditions about the decisions taken by ryanair, causing disruption to many passengers travelling to and from scotland to london and indeed other destinations across europe. passengers were concerned too. 13 had to hire a minibus to go to newcastle, the other three to drive to liverpool and get a flight to barks leona. it'sjust, yeah, ryanair. we barks leona. it'sjust, yeah, rya nair. we should barks leona. it'sjust, yeah, ryanair. we should have learned our lesson and not booked with them. there is a global shortage of pilots. rivals are recruiting. ryanairdidn't pilots. rivals are recruiting. ryanair didn't have pilots. rivals are recruiting. rya nair didn't have the pilots. rivals are

rya nair says applying to them in greater numbers than ever. ryanair says we haven't really got a fundamental pilot problem. 0ther really got a fundamental pilot problem. other people have different views, but certainly, they can throw money at this problem. however, that will increase their costs, but increased costs means they can't keep fares as low as they would like to and it means perhaps life will get tougher, but i must say, michael 0'leary, where they might not be the most popular airline boss amongst passengers, he certainly is among airline investors at ryanair, by far the most profitable airline in europe. it's been a thoroughly wet day. the weather front is not moving eastwards in a hurry. there are not many isobars to push it through. the wind is actually across eastern areas this evening. heavy bursts around, too. pushing into eastern scotla nd around, too. pushing into eastern scotland and much of england after a fine day. northern ireland, southwest england and wales town crier. we start thursday morning in double figures but a

how would you rate how rya nair have handled which. how would you rate how ryanair have handled this? pretty badly. it feels almost like they woke up at the weekend and had a look at the holiday schedules of their pilots and there was a bit of a hoops moment, we will have to cancel thousands of flights, which is from a company the size of ryanair is is from a company the size of rya nair is unacceptable. is from a company the size of ryanair is unacceptable. to be clear, if they did not give out the holiday, they would have to pay the pilots? it is difficult to know what has gone on. we know that thousands and thousands of people's holidays are going to be ruined over the next couple of weeks. how difficult is going to be to get compensation for this? ryanair say going to be to get compensation for this? rya nair say there going to be to get compensation for this? ryanair say there is no other option, they have to cancel flights, that means hopefully compensation, shouldn't it? to an extent. if your flight shouldn't it? to an extent.

rya nair did not right now. plenty of rivals are recruiting. ryanair did not have enough crews to cover the holidays, after counselling 20,000 enough crews to cover the holidays, after counselling 20 , 000 slides enough crews to cover the holidays, after counselling 20,000 slides out of the blue, it is promising no more problems ahead. —— cancelling 20,000 flights. four catholic families have moved out of their homes in belfast because of sectarian threats. one of the people affected said police officers visited his family and told them they needed to leave. sinn fein has accused the paramilitary ulster volunteer force of being behind the intimidation. catherine morrison's been speaking to one man who, along with his wife and young child, are now homeless. close off ravenhill road, this was meant to be a shared community, part ofa meant to be a shared community, part of a multi—million pound government project to encourage catholics and protesta nts project to encourage catholics and protestants to live together. but now, a number of cath

it is just about the willingness of rya nair. the regulator says that airlines are meant to rebook passengers on rival carriers if they cannot replace the cancelled flight. but listen to ryanair‘s ceo last week. we will not pay for flights on other airlines. it is not part of entitlement, we cannot afford the high fares of our competitors. there are many confused customers contacting the bbc. matthew, in an online chat with the airline, told them the they are obligated to reroute him. ryanair replied no, they are not. duncan says "they refused to book me on another flight, except for the next rya nair one on wednesday, " which was three days later. kevin says nowhere did they say they could rebook the flight sith another airline. the caa has written to ryanair again tonight, setting out a series of deadlines and by five pm tomorrow they must put more information on the website about how people can reroute flights and claim back expenses. they have been told to then e—mail passengers about their rights by the end of next week.

this is this is rya nair's give you a flavour here. this is this is ryanair‘s uk hub, 70% of the flight this is ryanair‘s uk hub, 70% of the flight in and out of here belong to ryanair. today, flight in and out of here belong to rya nair. today, 19 flight in and out of here belong to ryanair. today, 19 flights in and out have been cancelled to destinations like lisbon, marseille, luxembourg, eindhoven and many more. now what we know is that all the customers who have been affected have been sent a text or an e—mail, telling them that their flight has been cancelled. they are being directed to rya nair's been cancelled. they are being directed to ryanair‘s website. on the website, it says they can haven't refund or a replacement flight. haven't refund or a replacement flight. but consumer groups are coming out, and they are considered —— they are criticising ryanair, because they say on the website there is no mention of compensation. passengers are entitled to compensation, around £250 for a flight compensation, around

rya nair has so. but it is a competitive industry. ryanair has managed to attract a big volume of pilots. thanks very much. a sixth man has been arrested by police investigating last week‘s attack on a london underground train — in which 30 people were injured. a 17—year—old was detained in thornton heath, in south london, just after midnight. meanwhile a 21—year—old man, thought to be yahyah farroukh, has been released with police taking no further action against him. an inquest into the death of the moors murderer, ian brady, has found that he died of natural causes. the 79—year—old was being held at the ashworth secure unit in merseyside when he died in may. the inquest heard that he frequently removed his feeding tube while on hunger strike, but this did not contribute to his death. there was no mention of what has happened to his remains. we can return to mexico. rescuers are racing against time to free survivors of the earthquake which has killed almost 240 people and injured thousands more. we can get more of an

but rya nair is often while you wait for your flight. but ryanair is often making people demand these, these are not coming automatically, so it is important people know their rights. are any of those rights affected by how far into the future the flight was due to ta ke into the future the flight was due to take place? what i've said, no, but there is something else — if they tell you of a cancellation within iii days of the flight, you may be due additional compensation on top of that. for this particular batch of flights, because we are talking quite a long way into the future, we are probably going to miss that, but the people who were told last week that their ryanair flight told last week that their ryanair flight was cancelled, delayed, they may be due alternative compensation if they were given less than two weeks notice. what if you are booked a reasonable time into the future, and along with that comes a hotel booking, car hire, the kind of things that might often occur — where do you stand there? this is the other big pro

rya nair and the row over compensation. under an avalanche of criticism over cancelled flights, the airline now faces a friday deadline. german police hunt for a man suspected of poisoning jars of baby food in order to blackmail supermarkets. and all america's presidents in one place. a new exhibition takes us up close and personal with the men who've shaped us history. hello. the united nations is being accused of a series of failures in the lead—up to the violence in myanmar. the un secretary—general has described the crisis there as the world's fastest—developing refugee emergency and a human rights nightmare. more than 500,000 rohingyas have now fled to bangladesh. around 90% of the population of myanmar is buddhist but a million rohingya muslims, who are denied citizenship, live in rakhine state. the latest violence broke out in august, when rohingya militants launched attacks on security forces. the bbc‘sjonah fisher has seen internal un documents outlining concerns about the way the conflict and the crisis ha

rya nair replied, now you are obligated to leave it to me. ryanair replied, now i am not. duncan says... it is pretty rare for you to go public like this, you must be angry? we are furious, we simply don't understand why this has to drag on for weeks. if they take further action that could land ryanair with the multi—million pound is fine but the multi—million pound is fine but the airline says it will comply with the airline says it will comply with the regulator and has issued guidance to call centre staff. yesterday ryanair suspended guidance to call centre staff. yesterday rya nair suspended 34 winter routes including five in scotla nd winter routes including five in scotland but the government says it has got serious concerns, as has passengers. at the bottom of the e—mail said you're not entitled to any allowance. the refund of my flight any allowance. the refund of my flight but didn't say i was allowed compensation. i have friends coming from london and she hasjust e—mailed me to say it has been cancelled. they were supposed to be coming for my 40th birthd

with both rya nair and atoll to square one again. with both ryanair and atoll —— monarch, you're better to by bus, really. that is what ryanair better to by bus, really. that is what rya nair is better to by bus, really. that is what ryanair is hoping to do. perhaps they could take over the railways. there is a thought. i will never get to manchester for the tory co nfe re nce never get to manchester for the tory conference for like that. well, that is the papers for tonight. thank you z ;;::5 coming next, z for coming in. coming up next, meet the author. siri hustvedt is a prize—winning american novelist who also writes about art and philosophy, and lectures in psychiatry. so it's not surprising that in her book of essays, a woman looking at men looking at women, her mind races back and forth from the visual arts to sex, to the science of the mind, and of course to the question of how we see ourselves. welcome. siri, you begin this book in your introduction to the essays by recalling cp snow and his famous description of two c

but does listen to rya nair's boss last flights. but does listen to ryanair‘s boss last week. flights. but does listen to ryanair's boss last week. we will not pay for flights on other airlines. no. it is not part of the entitlements and as the lowest cost airline in europe, we can't afford to pay the fares of our competitors. there are lots of confused customers who have been contacting the bbc. like matthew, who in an online chat with the airline told them, you are obligated to re—route me as advised in the caa's open letter. ryanair replied, no, i'm not. duncan says they refused to book me on another flight they refused to book me on another flight except for the next ryanair won on wednesday, which was three days later. kevin says, nowhere did they say they could book is on two flights with another airline. it is rare for you to go public. you must be angry. we are furious. we don't understand why this needs to drag on for weeks. if the caa takes further action, it could land ryanair with a multi—million pound fine. but t

everybody in rya nair who guaranteed freedom of association. everybody in ryanair who works for ryanair is free to join a union. if they want to do so they are free to do so. we, however, are free to continue to negotiate with our people and we will continue to do so. people and we will continue to do so. it will not lead to unionisation in ryanair. nor will it lead to material changes in our irish contracts. the one most significant one we can think of that we have found thus far is for example we would typically have 12 months probation under our irish contracts. in germany, there is a legal preclusion on anything more than six months of probation, so for example the only significant outcome of mons at this point in time on our irish contracts, we may have to reduce the probationary period from 12—6 months in germany. everyone. there are union entitlements and rights etc because they are protected under irish legislation as irish legislation has adopted most of the eu requirements. the one other issue is al italia, process we are in the foo

rya nair back for the flight that they've rebooked? ryanair have said they won't pay for their other flights. they will give you the refund for the flight you have cancelled but not your other flight with another airline. gosh. keep them coming! i love a challenge. if you are feeling miserable with the travel arrangements, hopefully these pictures will cheer you up. we have seen beautiful ones from bournemouth. and ca nary seen beautiful ones from bournemouth. and canary wharf. these autumnal photos do not disappoint. john santos this gorgeous shot of the sunrise. a little bit further north. look at that beautiful view of liverpool this morning. the sun rising behind. a little bit further north. this was the view that greeted martin near sunderland. finally, grant is about to jet off into the sunrise. this is aberdeen airport. i will get there in the end. time for the weather now. carol has a fantastic view of london for as. good morning. you are not wrong to look at you. beautiful. rain as you can see on the glass but it is brightenin

they that seems to be the case with rya nair always. they have that seems to be the case with ryanair always. they have to be dragged kicking and screaming for filling their legal rights. and you know, the aviation authorities an independent body of government and we don't direct what they do but i'm pleased that they have taken action against ryanairand pleased that they have taken action against ryanair and that they are applying the passenger rights legislation as is their duty. what you think then of the way ryanair have what you think then of the way rya nair have been what you think then of the way ryanair have been behaving towards their passengers in general? well, i mean clearly they have behaved pretty disgracefully towards many of them. and we're not asking ryanair to many of them. and we're not asking ryanairto do many of them. and we're not asking ryanair to do anything special here. we're asking them to fulfil their legal obligations that apply to all airlines flying into and out of eu airports. and this should not be diff

those affected will find that rya nair offers rights on this? those affected will find that ryanair offers them a refu nd find that ryanair offers them a refund or to be booked on to another ryanair flight. refund or to be booked on to another rya nair flight. if they refund or to be booked on to another ryanair flight. if they are stranded and delayed overnight, they can claim meals and accommodation. they can also ask for compensation, so for each flight, they might qualify for each flight, they might qualify for around £200 compensation. the grey area is what they say in their terms and conditions which i've been checking is that you are entitled to re—routing under comparable conditions at the earliest opportunity. ryanair conditions at the earliest opportunity. rya nair doesn't seem conditions at the earliest opportunity. ryanair doesn't seem to be offering this on their website, but the civil aviation authority is saying that means if it's significantly sooner on a rival carrier, they should be rebooking you. that is what some passenger

rya nair has been these are the bbc news headlines. ryanair has been threatened with legal action for persistently misleading passengers about their rights after the company cancelled a further 18,000 flights. the civil aviation authority said it launched enforcement action against your‘s biggest airline over its handling of the recent disruption. it is the first step towards court action. ryanairsaid it first step towards court action. ryanair said it was confident there would be no more cancellations. theresa may is to mount a strong defence of the free market economy — a day afterjeremy corbyn told the labour party conference that capitalism was facing a "crisis of legitimacy". the prime minister will put forward her arguments in a speech to mark the 20th anniversary of the independence of the bank of england. she'll say a free market economy is the best and only sustainable means of increasing living standards for all. the body that was responsible for managing grenfell tower has been stripped of its contract to run social hous

this rya nair plane has was no evidence of that. this ryanair plane has made a journey but the company has been told to correct its compensation policy for hundreds of thousands of passengers whose flights have been cancelled. the uk's aviation authority says the airline must stop misleading passengers about their legal right to be rerouted with another airline. ryanair to be rerouted with another airline. rya nair recently to be rerouted with another airline. rya na ir recently ca ncelled to be rerouted with another airline. ryanair recently cancelled flights affecting over 700,000 passengers because of this shortage of pilots. finally, this three—year—old girl has been anointed as the living goddess of kathmandu. this is an ancient hindu tradition and it will see her living in a powerless until she reaches puberty. she will be separated from her family and she will only be allowed to leave the temple on very special occasions. let's return to our main story, the chinese sanctions on north korea. i spoke earlier to the north ko

rya nair have caused by extraordinary circumstances. ryanair have already admitted it is not an extraordinary circumstance, it should be paying compensation. what they are disputing though is that they should have to re—route passengers on other airlines, the law is absolutely clear that they should be re—routing passengers on any airline and ensuring those passengers get to that final destination at the earliest opportunity. so if someone is watching this he was booked on a ryanairflight is watching this he was booked on a rya nair flight that has is watching this he was booked on a ryanair flight that has been cancelled, what should they do? the first step is to contact ryanair to ensure they can get a replacement flight. i ensure they can get a replacement flight. i suspect that ryanair will offer them in the first instance a ryanairflight, offer them in the first instance a ryanair flight, but offer them in the first instance a rya nair flight, but that offer them in the first instance a ryanair flight, but that could be a few

there was a time, for most of rya nair's history, where it was like, as long as it was cheap, that was all that had to be. it thumbed its nose in the face of customers. but this has changed. to expand its market, it needed to appeal to people who want something more than just a cheap fare. it's been touting itself as being friendlier to customers. and, although this has always been a no—frills airline, it always had a rather good operational reputation. that was one thing that it always did rather well — it was on time. so once its punctuality stars to be affected, this is indeed quite damaging. one can begin to understand, possibly, the change in the laws about when cabin crew and pilots needing to take their leave, and that has caused disruption. perhaps one can understand different things. but to announce and give passengers so little time, what was the reason for that, do you think? clearly, they were trying to piece things together. they must have felt that they had a solution, or were close to one, before realising the numbers don't add up. it is not unprecedented in the hist

yet more rya nair cancellations. 18,000 flights between november and next march grounded. arrested around the country. 11 far right extremists thought to belong to the banned national action group. thousands ofjobs at plane—maker bombardier are at risk after an american trade ruling. ben stokes is chosen for the winter ashes series. but what about that police investigation for causing actual bodily harm? coming up in sportsday on bbc news. can england chase down a massive 357 to take the 4th one day international at the oval and, with it, the series? good evening, and welcome to the bbc news at six. jeremy corbyn was given numerous standing ovations today as he delivered his keynote conference speech. he said labour was on the threshold of power, mocked tory disunity and insisted labour policies were now mainstream. 0n brexit, he accused the tories of spending more time arguing with each other than negotiating with the eu. in a speech that promised a greater role for the state, mr corbyn said labour would reform the rental sector. referring to the grenfell tower disaster

unless you work for rya nair, because white, no grey area. unless you work for ryanair, because people are going back to the airline and they are saying no, you was entitled to that. you are quite right. the civil aviation authority have looked into it and aviation authority have looked into itand are aviation authority have looked into it and are of the opinion this is cut and dried. there should be no dispute over this. that's why they're acting so fast and taking such strong action against them. matt johnson and says my wife and i were faced with this debacle, on a long weekend to bordeaux. we flew out on thursday but on friday we were told our return flight was cancelled for sunday. their phones were jammed, there were no direct flights back, there were no direct flights back, the cost of flights was very expensive and we didn't trust ryanair to pay expensive and we didn't trust rya nair to pay refunds expensive and we didn't trust ryanair to pay refunds so we booked on easyjet flight and returned on tuesday. can they claim for the easyj

to leave allowance, rya nair admitting they have messed up holidays and had to cancel 2100 flights, are transport correspondent said ryanair offered captains a one—off payment offered captains a one—off payment of $12,000 but they said no and they have been offered money if they hadn't backed leave but there are regulations which means the pilots need a certain number of rest days so need a certain number of rest days so this tangled web gets even more complicated. it seems so far there is no end in sight, thousands more flights to be cancelled still as result of ryanair messing up holiday allowa nce. just as well, a little thought i had earlier today, bain capital looking like they will buy the memory chip unit of toshiba and they came to the rescue of toys r us a few years ago and they are now back in the news in trouble. let's turn to canada now — because prime minister justin trudeau is celebrating a massive free trade deal with the european union — which finally comes into force today after eight years of talks. it's called the comprehensive economic and trade agreement

but that's not what rya nair said last cancelled flight. but that's not what ryanair said last week. we will not be paying for flights on other airlines, no, it isn't you to fix on entitlement. the no-frills carrier blamed the cancellation of 20,000 flights on the overbooking of pilot holidays. customers are furious. kerry tweeted: sean rebooked tickets with another airline. kevin said: on wednesday, 3a winter roots were suspended, including five in scotland. there was frustration at edinburgh airport. scotland. there was frustration at edinburgh airportlj scotland. there was frustration at edinburgh airport. i personally wouldn't have flown if i'd have known about this because i think the way they are behaving is, frankly, appalling. would you fly ryanair ain? appalling. would you fly ryanair again? no, probably not, probably the easyjet if it is the same price. they will lose a lot of business, thatis they will lose a lot of business, that is definite. ryanair has been anything but satisfying for those caught up in this cancellation chaos

rya nair shares have watch it very closely. thank you, michael. ryanair shares have gone down something like 1.5% today if they are trading in london. i will get to markets in europe in a second. first asia and the night before on wall street. a lot of this is reaction to the tax plans announced by president trump. they we re announced by president trump. they were widely anticipated by market globally in terms of what they will be and the impact on the world's biggest economy and therefore the impact on the global economy. many asian economies depend on the us consumer buying the goods en masse that they make in their countries and then they shipped them to the world's biggest economies. look at europe quickly. this is how europe has started the day. we have been going for a0 minutes and it is fairly positive but fairly flat. we will talk in detail now because alice has the markets. thank you. joining us is mike bell, global market strategist at jp morgan asset management. good morning. as sally was saying, market reaction all to do with these ta

rya nair is now company simply does not play fair. ryanair is now starting to throw money at the problem and they are taking on 125 new pilots. it's not quite as easy as hiring an ordinary person off the street. you don't check their licence and say, off you go. they will probably get through to the end of october and then things will calm down. but the huge amount of anger out there, notjust within some people but also from one third of a million people who have seen their travel plans wrecked. but it was a week ago i got the first calls from people saying, my flight has been cancelled at six hours notice. a lot of anger but i agree, from a long—term perspective, ryanair will probably sub —— survive perfectly intact. for the industry asa perfectly intact. for the industry as a whole, it a tough time. the airline can afford this. it is a challenging time. there is a big factor in cost, with huge competition. british airways example is adjusting the proposition to compete in that space. what things like easyjet are trying to do,

it's suggesting that rya nair gets that person back in time. it's suggesting that ryanair isn't doing it and isn't telling people well enough about how much money they could get back in compensation, that kind of thing. what happens next? well, normally in thesishing ises the airline makes quick changes and the airline makes quick changes and the regulator backs off. if that doesn't happen, ryanair could be taken to court and they could face a fine. richard, again, thank you very much for latest there on the ryanair story. richard westcott, at sta nsted. the authorities in ukraine evacuated more than 30,000 people from a central region of the country after a huge arms depot storing missiles caught fire. the blaze set off a series of explosions and sent thousands of shells into the sky, high above the military base. the authorities in kiev called it an "act of sabotage." there have been celebrations tonight as results from the independence referendum in iraqi kurdistan were announced, they show a 92% vote in favour. the iraqi government is prepa

nair to having actually getting in touch and dealing with ryanair to sort the flights out. it is very clear what the civil aviation authority thinks, it said in its letter to ryanair they failed to re—route people on other airlines and to bear the cost of tra nsfers other airlines and to bear the cost of transfers to other airports if that needs to happen. i think we should expect more effort from the caa to pressurise ryanair to tell people about these rights so that is something we should keep an eye on. we are also hearing from people who are having difficulty with ryanair‘s website, its web chat, phoning up and getting these things changed and getting the wrong information. we are being told by consumer groups people should stick to their guns. if they feel they should be re—routed on a different airline because there is something available from ryanair, because there is something available from rya nair, they because there is something available from ryanair, they should pressurise ryanair to from ryanair, they should pressurise ryanairto do from ryanair, they sh

and marcelo heuer says "flight cancelled by @rya nair. i try to speak to someone straight on the desk at the airport without luck. next flight in three days." earlier i spoke to the travel editor of the independent, simon calder, who said it's all to do with a change in ryanai's annual leave calendar. it used to be done from april to april. they are chaning it to an ordinary calendar year and therefore everybody who is flying for ryanair — pilots, cabin crew — are thinking help, i've got to take my entitlement before the end of the year. as a result of that, they say they are tightening their staffing and therefore in order to improve their punctuality which has slipped in the last couple of weeks, they want to keep more aircraft on the ground to improve resilience. a cynical person would say that there has been an almighty administrative foul—up and that actually as a result of that they are now pre—emptively cancelling flights to the tune of 9000 passengers a day. the kind of, this business of changing the way they calculate hol

it is to do with the rya nair workforce. part does it give you. it is to do with the ryanair workforce. part tv is not zero—hours, but a contractorised workforce. it is difficult to control your employees if you don't actually employ them which is what ryanair always claimed. john says i'm flying with them today from athens, i hope. iwould neverfly ryanair if there is a reasonable alternative. good luckjohn. anna says, "i would not have broken ryanair if this news had broken last week." that's the problem. so much unpredictability? what is making people annoyed are people who have holidays booked don't know if their flights are going and ryanair should publish the first list of flights and ryanair is not doing that. i suspect they don't know that themselves. they will need to re—jig themselves. they will need to re—jig the schedules as they go. thank you very much, dominic. stay with us, we will be back tomorrow. we will, the same time, same place. bye—bye. good morning to you on this chilly monday morning. we have some sunshine on offer t

beky lucas wrote "thanks so much @rya nair for cancelling our flight for tomorrow morning. i really appreciate the 2a hours notice that i can't go on holiday!" ali croft tweeted "so we are in krakow & #ryanair cancel our flight home on monday — what? ? ? how are we supposed to get home?" and marcelo heuer says "flight cancelled by @ryanair i try to speak to someone straight on the desk at the airport without luck. next flight in 3 days." simon caldwell told me it is linked to times staff leaving. they are changing it to a broadly calendar year and therefore everybody who is flying from ryanair, pilots and cabin crew, saying hell, i need to ta ke cabin crew, saying hell, i need to take my entitlement before the end of the year. as a result of that, they are tightening their staffing and in order to improve their punctuality which has slipped in the last couple of weeks, they want to keep more aircraft on the ground to improve resilience. a cynical person would say there has been an almighty administrative pile—up and that actually as a result of that they are now pre—e

rya nair, it's low but it's caused some friction. ryanair, it's low cost and that's very attractive to a lot of travellers. it's about the money in their pocket. do you think the very fa ct their pocket. do you think the very fact they are still offering incredibly competitive prices means they will be able to ride out the storm and keep a certain amount of loyalty with passengers even know a lot of passengers have ended up having a lot of problems? it's difficult to say. this is not the first time they've had a bad exercise like this. but this one is very different. this is a lot of passengers, a lot of flights and it's passengers, a lot of flights and its short notice as well as we have heard. they have found it difficult to rearrange things. michael leary in his classic way seems to say no we are full of people who have promised to never apply with us again buti promised to never apply with us again but i think it's an opportunity for other budget airlines to try to post some customers. thank you very much for joining us. and we'l

the telegraph business pages say embattled airline rya nair threatened to delay pilots holiday allowance as the company scrambles to keep on top of its flight cancellation crisis. the guardian financial pages report on moves by the european union to rewrite tax rules for tech companies such as google,facebook and amazon in order to increase revenues for eu governments. and finally, what could possibly be playing on the palace play—list? it has now been confirmed that the queen has an i—pod after one was spotted in balmoral castle and seen in this photo in the times. its believed it may well be the same one gifted to her by former us president barack obama back in 2009. she needs an upgrade! with me is iain anderson, who's founder of the international communications agency, cicero group. good morning. let's start with donald trump and the war of words with kim jong—un. to world donald trump and the war of words with kimjong—un. to world leaders at exchanging verbal blows bash it is like the playground. it has become cartoon like if it wasn't so serious. the language on both sides,

undoubtedly rya nair is the bottom line cause of this chaos? undoubtedly ryanair is having to react to some changes legally by the irish aviation authorities, which are valid. i think they've been too slow to react to those. management took their eye off the ball and as michael 0'leary says, created this mess. they've made a clock up and as a result they should have come out at the outset was a longer string of cancellations. what's happened is they've cancelled over several days, two or three weeks, as a result it has confused passengers. they don't know necessarily whether their flights are cancelled or not. it sews distrust and if you are booking a flight today and have a choice of airlines, ryanair would a flight today and have a choice of airlines, rya nair would not necessarily be top of the list. more cancellations announced today but some people will say, is it the last? will it be another batch of cancellations in a week? michael 0'leary says this is it but he said that last week. already the aviation authorities are starting to crawl,

rya nair flights to is another big story featured in the ft. ryanair flights to limit damage after flight cancellations lent 25 million euros bills says the ft. this is the time to really know your rights of the passenger, isn't it? absolutely, and that is what has caused frustration. the calculation started on saturday it hurt —— it took them till monday till they heard from what was going on. we are not making it clear what their rights are. you are due compensation, but they can also offer you a replacement flight. the question is, what is a suitable alternative western market might be very different to what you think. ryanair in many cases it seems are not offering alternative life. people are having to find it themselves. pay huge amounts of money they haven't really got. it is really stressful for a lot of people. especially if you are away and trying to get home or you have a whole holiday plan. you could do your whole trip in a couple of days. they say they will book another light in three days time. you have missed everything entir

the backlog of cancellations grow at rya nair with hundreds of thousands of passengers affected. we talk you through what's at stake. welcome to world business report. i'm sally bundock. also in the programme, we look at the tech—savvy toddlers who put silver surfers to shame. uk prime minister theresa may is meeting justin trudeau in ottawa today. she's expected to side with canada in a sensitive dispute with the us that has tested trade relations between the two countries. it's between canadian company bombardier and the us plane maker, boeing. so, why is the uk wading in? samira hussain has more from new york. this story starts in 2016 when the canadian aerospace company bombardier on a contract to supply 125 c series passengerjet bombardier on a contract to supply 125 c series passenger jet to bombardier on a contract to supply 125 c series passengerjet to the us airline delta. the american rival boeing says the deal was not fair, since bombardier agreed to sell the majority of those planes below their cost price, a practice known as price dumping. boeing has taken their co

rya nair and the row over compensation — under an avalanche of criticism over cancelled flights, the airline now faces a friday deadline. german police hunt for a man suspected of poisoning jars of baby food in order to blackmail supermarkets. all america's presidents in one place. a new exhibition takes us up close and personal with the men who've shaped us history.

the telegraph business pages say embattled airline rya nair threatened to delay pilots holiday allowance as the company scrambles to keep on top of its flight cancellation crisis. the guardian financial pages report on moves by the european union to rewrite tax rules for tech companies such as google,facebook and amazon in order to increase revenues for eu governments. and finally, what could possibly be playing on the palace play—list? it has now been confirmed that the queen has an i—pod after one was spotted in balmoral castle and seen in this photo in the times. its believed it may well be the same one gifted to her by former us president barack 0bama back in 2009. she needs an upgrade! with me is iain anderson, who‘s founder of the international communications agency, cicero group. good morning. let‘s start with donald trump

rya nair cancels christmas — that's the daily mail's take on the news of more cancelled flights by the airline. and finally the also focusing on ryanair saying the firm faces prosecution by the civil aviation authority for misleading passengers. let's start off with the metro. power to the people, lance. your old boss tony blair, what would he have made ofjeremy corbyn, all that ideation that he was getting at the brighton conference? ideation that he was getting at the brighton conference ?|j ideation that he was getting at the brighton conference? i notice that someone dug up an old quote from tony blair in 1996 saying the one thing you don't have to worry about is that we will hand power tojeremy corbyn. how things have changed over that period of time! jeremy corbyn had the labour conference completely in his hand this week, undisputed in his position as leader, the first time he has been able to say that since he was elected leader the first time round. i was in brighton earlier in the week. it was an extraordinary sense, this kind of almost weird personality cult thing that was g

with both rya nair and atoll to square one again. with both ryanair and atoll —— monarch, you're better to by bus, really.

rya nair needs most if not all of those hours. it is impossible for a pilot to fly with two airlines at the one time. longer time, when you look at this, the problem as you see it, where does this lead? does ryanair have to completely change a model, or does itjust have to compete with norwegian air and china and the likes? what would that mean for consumers paying for airfares? there has to be a fundamental change with how ryanair deals with its pilots. unfortunately, the latest offers from ryanair means it's a sticking plaster approach rather than a fundamental change to what's needed to happen. that is where the point of anger is with the pilots. ryanair don't seem to be taking seriously the fundamental grievance about the precarious nature of the environment. ryanair is not competing in the marketplace. many pilots have left ryanair, such as the 140 you mentioned that went to norwegian. there is a holding pool of pilots, where pilots have successfully completed the application process, and are awaiting a start date. many pilot

air passenger fury over flights cancelled by rya nair passenger fury over flights cancelled by ryanair because they have made a mess of pilots leave. ryanair, it is notjust this weekend, they say they will drop 40 or 50 flights a day of the next six weeks. they decided to change their holiday scheme which means that all of their staff, airline staff included, are eager to get the holidays now. obviously, the consequences the passengers are dire crucially, they are hiding the small print saying that customers are entitled to a refund and compensation on a separate page which you have to click through if you have read the small print. the important story here about how we bury legal things. it important story here about how we bury legalthings. it does important story here about how we bury legal things. it does seem germane to me. lord callinan, the aviation minister has attacked ryanair over this. ryanair have said in quitea ryanair over this. ryanair have said in quite a pusillanimous manner that they must do this. it does not hold they must do this. it does not hold the people strand

more on the troubles at rya nair, brexit speech tomorrow. more on the troubles at ryanair, with industry a nalyst troubles at ryanair, with industry analyst explaining what has gone wrong. and an exclusive interview with david attenborough on his extraordinary career. now it's time for sports day. good evening. the headlines tonight. who knew what and when? the effort they ask questions about why they appointed mark sampson to the england team in the first place. he is on his bike that the outgoing president of cycling's governing body brian cookson says he leaves with his head held high. bowled out by the rain. only three overs were played at trent bridge. ahead of the big nfl game at wembley this week, i will be finding out if american football players have got what it ta kes to football players have got what it takes to make it in london. all that to come. first of all, the football. it has been claimed that the fa was warned about employing england women's manager mark sampson before he got the job. england women's manager mark sampson b

the first step is to contact rya nair to make should they do? the first step is to contact ryanair to make sure they can get on a replacement flight. i suspect they will be offered in the first incidents a ryanair flight, but that could be a week later and it won't be convenient for them so they should first ask ryanair to put them on another flight perhaps with another airline. they could even suggest the train journey if that achieves the same goal. if ryanair is still not playing for the replacement —— paying for the replacement —— paying for the replacement flight, they can book it themselves and insist to be refunded by them. a former senior civil servant has urged the government to pause the roll—out of its universal credit scheme, which merges six benefits into one. dame louise casey who was honoured for her work in government helping families and vulnerable people told the bbc that the time it takes to deliver the payments could push claimants into "dire circumstances". i think they should pause on it. i don't say that lightly.

rya nair say that but what are ryanair doing about this? ryanair say that they have changed the advice that they have given to call centre workers, telling people to advise customers that people are entitled to another flight that people are entitled to another flight ina that people are entitled to another flight in a ryanairflight is not available. working with other budget carriers, and if that is not available, offering the customer another flight but providing that the cost of the ticket does not exceed three times of the ticket cancelled. difficult for ryanair, because with flights this cheap, you are running a tight ship? this is why ryanair has been opposed to the piece of european law. under the circumstance, the compensation bill could be several time whats the passenger has paid for the ticket. but the rules are there, and the c aa says that they must be obeyed. the c aa is angry but what can they do about this? they can ask ryanair to ta ke do about this? they can ask ryanair to take certain step, and if they don't, they can be

ryanair could face rya nair could face compensation claims of up to $25 million after announcing plans to cancel thousands of lives. the airline says it has messed up pilot holiday rotors and to avoid future delays will cancel between 50 and a0 flights a day for the next six weeks. angry customers are demanding the airline publishes are demanding the airline publishes a full list of the flights that they plan to cancel. that includes my mum and dad. police in missouri say they have arrested more than 80 people during a third night of violent protest. the demonstrations began after a white former police officer was acquitted of murder after shooting a black man in 2011. the protests have been mostly peaceful but some roads were blocked and some windows were smashed. police are continuing to question two men on suspicion of terror offences following an attack ona tube terror offences following an attack on a tube train in london. images show a person carrying the supermarket bike similar to the one used in the bombing 90 minutes before the attack. this story is for christian and it is a

rya nair and the row over compensation. under an avalanche of criticism over cancelled flights, the airline now faces a friday deadline. german police hunt for a man suspected of poisoning jars of baby food in order to blackmail supermarkets. and all america's presidents in one place. a new exhibition takes us up close and personal with the men who've shaped us history. hello.

rya nair have cancelled cancelled over the next six weeks. ryanair have cancelled two of our flights home now which means we are stuck in madrid, we have had to pay hundreds extra to put another hotel and flight back and the communication from ryanair has been atrocious, we don't even know why it's been cancelled and we are desperate to get home. ryanair claimed it made mistakes when allocating live for its pilots. it says it will refund all passengers 01’ says it will refund all passengers or book them on to other flights —— allocating holidays. and pay compensation particularly for those due to fly in the next few weeks. compensation particularly for those due to fly in the next few weekslj don't think it is appropriate when an organisation is offering you a service, they fail in this way. i don't think it's that is rarely related to a low—cost airline but we need to understand from ryanair precisely how this problem has arisen. ryanair denies a shortage of islets after some left to join its rival norwegian. ryanair flies islets aft

rya nair's base is this morning about ryanair again. ryanair‘s base is at stansted. have manchester airports group started to ta ke manchester airports group started to take any role in how may come at ryanair have take any role in how may come at rya nair have been take any role in how may come at ryanair have been treating their customers? if you look first of all manchester airport, we are lucky enough not to have any of the routes cancelled. it is just a change frequency did there are other routes available. we are encouraging customers to rebook and make sure they can enjoy their holiday plans. in terms of stansted, ryanair are one of our clients and we are working with them to minimise the disruption on customers. we'll talk more about the northern powerhouse later. illicit working for? small business, big business? the workers who are trying to get to work every day along the m6, catching rail? —— who is it working for? let's show some marvellous pictures. we have been blessed this morning. a drone is filming for as. 0n the right there you can see the whit