chess outsourced the sales to, amongst others, gosport based future comms. so when you sign up with future comms, you pay the network the full tariff. then you get a rebate directly from future comms. got it? 0k. instead of £165, nina's bill was more than £900. some of this turned out to be a roaming charge while she was on holiday. but nina also discovered she was paying a lot more than was agreed. i was distraught. cash flow was a huge issue for us at that point. 02 would say it was future comms‘ problem because that was who our contract was with, so it was... and it was just before christmas, so i was broken. nina demanded the original sales call between her husband and future comms. so let's listen to some of the recording of the conversation. farfrom being included in the £165, nina is paying £120 a month extra for the two spare sims. and with future comms going bust, she's not getting any monthly rebates either, meaning this contract could cost her £16,000 over three years. her old contract would have cost £1,600. i'm on my way to billericay in