i want to turn back to jane doyle. you highlighted how difficult it was to help your mother apply for and enroll in the care that she needs. in your testimony you talked about, quote, several applications, and having to attach, quote, hundreds of documents. hundreds. you also describe your own experience applying for medicaid at different points in your life while you had medicare, while you are working, and when you could no longer work. at various points you turned to nonprofit organizations like the pennsylvania health law project and the medicare rights center for help. i imagine there are so many people listening at home who can relate to your story. as ranking member scott made reference to, it is so important to hear from people who are living through these challenges. jane, are there things that you could have -- or that could have made the application and enrollment process easier for you, and easier for your mother to navigate? ms. doyle: thank you, senator. well, it was a little more clear for basic medicaid

i'm going to turn back to jane doyle. you highlighted how difficult it was to help your mother apply for and enroll in the care that she needs and your almost, you talked about, quote, several applications, unquote, and having to attach, quote, hundreds of documents, unquote, hundreds. you also describe your own experience applying for medicaid at different points in your life while you have medicare, while you were working and when you could no longer work. and at various points, you turned to nonprofit organizations like the pennsylvania health law project and the medicare rights center for help. i imagine there are so many people listening at home who can relate to your story, as ranking member scott made reference to. it's so important to hear from people that are living through these challenges. jane, are there things that you could have -- or that could have made the application and enrollment process easier for you and easier for your mother to navigate? >> thank you, senator. well, it was a little more clear for b

my name is jane doyle. i have lived in pennsylvania for the past 32 years. i have two children and three grandchildren living in the suburbs of boston. i am honored to have this opportunity to help make change prevent -- better health care for everyone. i have experience for myself and my family several costs of dual eligibility. i have access medicaid through a special program. it allows people to work and still earn higher incomes. otherwise qualified by medicaid to pay premiums through benefits. it was a relief to have affordable insurance that covers out-of-pocket cost and i found it quite purposeful to continue to work. since 2017, due to medical circumstances, i have been unable to work. i applied for regular medicaid in 2020. pennsylvania required medicaid through health care. from the eight doctors i see, i don't believe any of them are enrolled in the new system. so far i have been fairly lucky. most of my doctors have continued to see me but they must write along the balances of medicare. i recently received balance bills for my new doctor who may

i want to turn back to jane doyle. you highlighted how difficult it was for your mother to apply and enroll in the care she needs and you talked about, quote, several applications and having to attach hundreds of documents. you also describe your own experience applying for medicaid at different points in your life while you had medicare and at various points you turned to the project in the medicare rights center for help. i imagine there are so many people listening at home that could relate to your story is the ranking member made reference to it's important for people living through these challenges. are there things that you could have made the application and enrollment process easier for you and for your mother to navigate? >> thank you senator. it was a little more clear for basic medicaid for myself. but for my mom it was and. in short i think the answer would be to make the whole process quicker butt that might not be realistic. a certain degree of prudence obviously needs to ensure compliance. but i will say