WEBVTT
Kind: captions
Language: en

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when<00:00:01.380><c> we</c><00:00:01.560><c> hear</c><00:00:01.770><c> the</c><00:00:01.829><c> words</c><00:00:02.159><c> essential</c><00:00:02.970><c> workers</c>

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when we hear the words essential workers
 

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when we hear the words essential workers
the<00:00:04.049><c> people</c><00:00:04.410><c> that</c><00:00:04.529><c> pop</c><00:00:04.710><c> into</c><00:00:04.920><c> our</c><00:00:05.040><c> heads</c><00:00:05.370><c> first</c>

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the people that pop into our heads first
 

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the people that pop into our heads first
or<00:00:05.910><c> probably</c><00:00:06.450><c> those</c><00:00:06.660><c> in</c><00:00:06.899><c> emergency</c><00:00:07.440><c> fields</c><00:00:07.799><c> or</c>

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or probably those in emergency fields or
 

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or probably those in emergency fields or
healthcare

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healthcare
 

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healthcare
these<00:00:09.450><c> can</c><00:00:09.690><c> be</c><00:00:09.719><c> police</c><00:00:10.139><c> officers</c>

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these can be police officers
 

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these can be police officers
firefighters<00:00:11.040><c> doctors</c><00:00:12.030><c> and</c><00:00:12.269><c> many</c><00:00:12.389><c> more</c>

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firefighters doctors and many more
 

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firefighters doctors and many more
however<00:00:13.860><c> the</c><00:00:14.219><c> situation</c><00:00:14.400><c> has</c><00:00:15.000><c> put</c><00:00:15.210><c> many</c><00:00:15.330><c> other</c>

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however the situation has put many other
 

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however the situation has put many other
occupations<00:00:16.320><c> in</c><00:00:16.440><c> the</c><00:00:16.560><c> spotlight</c><00:00:17.070><c> this</c><00:00:17.699><c> event</c>

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occupations in the spotlight this event
 

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occupations in the spotlight this event
has<00:00:18.210><c> allowed</c><00:00:18.480><c> us</c><00:00:18.539><c> to</c><00:00:18.690><c> see</c><00:00:18.869><c> how</c><00:00:19.140><c> much</c><00:00:19.289><c> we</c><00:00:19.560><c> rely</c>

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has allowed us to see how much we rely
 

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has allowed us to see how much we rely
on<00:00:19.890><c> all</c><00:00:20.310><c> professions</c><00:00:20.880><c> to</c><00:00:21.060><c> keep</c><00:00:21.180><c> the</c><00:00:21.330><c> world</c>

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on all professions to keep the world
 

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on all professions to keep the world
afloat<00:00:21.750><c> I'm</c><00:00:22.529><c> Brianna</c><00:00:23.189><c> James</c><00:00:23.519><c> from</c><00:00:23.820><c> PC</c><00:00:24.180><c> TV</c>

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afloat I'm Brianna James from PC TV
 

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afloat I'm Brianna James from PC TV
bringing<00:00:24.930><c> you</c><00:00:25.019><c> insight</c><00:00:25.380><c> on</c><00:00:25.529><c> what</c><00:00:25.710><c> it</c><00:00:25.830><c> was</c><00:00:25.920><c> like</c>

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bringing you insight on what it was like
 

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bringing you insight on what it was like
to<00:00:26.369><c> be</c><00:00:26.490><c> unexpectedly</c><00:00:27.019><c> essential</c><00:00:28.019><c> during</c>

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to be unexpectedly essential during
 

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to be unexpectedly essential during
covin<00:00:28.680><c> nineteen</c><00:00:29.330><c> first</c><00:00:30.330><c> I'd</c><00:00:30.599><c> like</c><00:00:30.779><c> to</c>

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covin nineteen first I'd like to
 

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covin nineteen first I'd like to
introduce<00:00:31.140><c> Alexis</c><00:00:31.800><c> Fleming</c><00:00:32.219><c> one</c><00:00:32.550><c> of</c><00:00:32.669><c> the</c><00:00:32.730><c> many</c>

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introduce Alexis Fleming one of the many
 

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introduce Alexis Fleming one of the many
workers<00:00:33.300><c> that</c><00:00:33.510><c> helped</c><00:00:33.719><c> to</c><00:00:33.870><c> offer</c><00:00:34.020><c> food</c>

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workers that helped to offer food
 

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workers that helped to offer food
services<00:00:34.980><c> to</c><00:00:35.160><c> the</c><00:00:35.280><c> public</c><00:00:35.399><c> during</c><00:00:35.730><c> the</c>

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services to the public during the
 

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services to the public during the
pandemic<00:00:36.239><c> welcome</c><00:00:37.200><c> Alexis</c><00:00:37.680><c> how</c><00:00:37.890><c> are</c><00:00:38.040><c> you</c>

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pandemic welcome Alexis how are you
 

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pandemic welcome Alexis how are you
today<00:00:38.370><c> I'm</c><00:00:39.180><c> good</c><00:00:39.440><c> thank</c><00:00:40.440><c> you</c><00:00:40.620><c> for</c><00:00:40.890><c> having</c><00:00:41.010><c> me</c>

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today I'm good thank you for having me
 

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today I'm good thank you for having me
Brianna<00:00:42.170><c> so</c><00:00:43.170><c> what</c><00:00:43.320><c> was</c><00:00:43.440><c> your</c><00:00:43.559><c> occupation</c>

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Brianna so what was your occupation
 

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Brianna so what was your occupation
during<00:00:44.309><c> the</c><00:00:44.489><c> outbreak</c><00:00:44.610><c> and</c><00:00:45.059><c> what</c><00:00:45.210><c> were</c><00:00:45.329><c> your</c>

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during the outbreak and what were your
 

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during the outbreak and what were your
roles<00:00:45.719><c> I</c><00:00:46.079><c> was</c><00:00:47.070><c> a</c><00:00:47.100><c> shift</c><00:00:47.640><c> manager</c><00:00:47.940><c> at</c><00:00:48.510><c> an</c><00:00:49.020><c> Arby's</c>

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roles I was a shift manager at an Arby's
 

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roles I was a shift manager at an Arby's
restaurant<00:00:50.010><c> and</c><00:00:50.879><c> one</c><00:00:51.809><c> of</c><00:00:51.930><c> my</c><00:00:52.020><c> major</c><00:00:52.170><c> roles</c>

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restaurant and one of my major roles
 

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restaurant and one of my major roles
that<00:00:53.370><c> I</c><00:00:53.399><c> had</c><00:00:53.699><c> during</c><00:00:53.910><c> the</c><00:00:54.120><c> pandemic</c><00:00:54.360><c> other</c>

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that I had during the pandemic other
 

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that I had during the pandemic other
than<00:00:55.320><c> serving</c><00:00:55.739><c> food</c><00:00:56.070><c> was</c><00:00:56.879><c> also</c><00:00:57.690><c> making</c><00:00:58.020><c> sure</c>

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than serving food was also making sure
 

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than serving food was also making sure
that<00:00:58.289><c> my</c><00:00:58.859><c> staff</c><00:00:59.190><c> as</c><00:00:59.460><c> well</c><00:00:59.579><c> as</c><00:00:59.699><c> the</c><00:00:59.789><c> people</c><00:00:59.910><c> that</c>

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that my staff as well as the people that
 

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that my staff as well as the people that
we<00:01:00.300><c> were</c><00:01:00.420><c> serving</c><00:01:00.750><c> were</c><00:01:01.109><c> safe</c><00:01:01.379><c> and</c><00:01:02.090><c> taking</c>

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we were serving were safe and taking
 

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we were serving were safe and taking
extra<00:01:03.570><c> precautions</c><00:01:04.199><c> to</c><00:01:04.320><c> make</c><00:01:04.530><c> sure</c><00:01:04.589><c> that</c><00:01:05.519><c> they</c>

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extra precautions to make sure that they
 

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extra precautions to make sure that they
were<00:01:05.970><c> wearing</c><00:01:06.330><c> masks</c><00:01:06.900><c> we</c><00:01:07.110><c> all</c><00:01:07.229><c> had</c><00:01:07.409><c> to</c><00:01:07.530><c> wear</c>

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were wearing masks we all had to wear
 

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were wearing masks we all had to wear
gloves<00:01:08.010><c> and</c><00:01:08.460><c> in</c><00:01:09.330><c> addition</c><00:01:09.840><c> we</c><00:01:10.650><c> had</c><00:01:10.799><c> to</c><00:01:10.950><c> make</c>

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gloves and in addition we had to make
 

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gloves and in addition we had to make
sure<00:01:11.130><c> that</c><00:01:11.369><c> all</c><00:01:11.760><c> food</c><00:01:12.060><c> and</c><00:01:12.210><c> contact</c><00:01:12.630><c> services</c>

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sure that all food and contact services
 

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sure that all food and contact services
were<00:01:13.500><c> sanitized</c><00:01:14.250><c> every</c><00:01:14.670><c> half</c><00:01:14.880><c> hour</c><00:01:15.060><c> as</c><00:01:15.450><c> well</c>

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were sanitized every half hour as well
 

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were sanitized every half hour as well
as<00:01:15.689><c> hands</c><00:01:16.049><c> washed</c><00:01:16.350><c> every</c><00:01:16.770><c> half</c><00:01:16.920><c> hour</c><00:01:17.150><c> that's</c>

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as hands washed every half hour that's
 

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as hands washed every half hour that's
very<00:01:18.390><c> thorough</c>

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very thorough
 

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very thorough
did<00:01:20.070><c> you</c><00:01:20.189><c> consider</c><00:01:20.549><c> yourself</c><00:01:21.030><c> to</c><00:01:21.150><c> be</c><00:01:21.180><c> an</c>

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did you consider yourself to be an
 

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did you consider yourself to be an
essential<00:01:21.689><c> worker</c><00:01:21.960><c> prior</c><00:01:22.380><c> to</c><00:01:22.530><c> finding</c><00:01:22.860><c> out</c>

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essential worker prior to finding out
 

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essential worker prior to finding out
this<00:01:23.340><c> during</c><00:01:23.700><c> the</c><00:01:23.880><c> pandemic</c><00:01:24.680><c> no</c><00:01:25.680><c> I</c><00:01:25.710><c> didn't</c><00:01:26.280><c> I</c>

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this during the pandemic no I didn't I
 

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this during the pandemic no I didn't I
thought<00:01:27.270><c> that</c><00:01:27.810><c> we</c><00:01:27.930><c> were</c><00:01:28.080><c> gonna</c><00:01:28.409><c> close</c><00:01:28.770><c> and</c>

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thought that we were gonna close and
 

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thought that we were gonna close and
shut<00:01:29.340><c> down</c><00:01:29.369><c> I</c><00:01:29.939><c> assume</c><00:01:30.720><c> the</c><00:01:31.020><c> only</c><00:01:32.689><c> grocery</c>

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shut down I assume the only grocery
 

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shut down I assume the only grocery
stores<00:01:34.140><c> were</c><00:01:34.380><c> going</c><00:01:34.619><c> to</c><00:01:34.799><c> be</c><00:01:34.920><c> open</c><00:01:35.329><c> because</c>

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stores were going to be open because
 

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stores were going to be open because
they<00:01:36.930><c> seemed</c><00:01:37.290><c> to</c><00:01:37.439><c> be</c><00:01:37.560><c> more</c><00:01:37.770><c> essential</c><00:01:38.250><c> to</c><00:01:38.430><c> me</c>

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they seemed to be more essential to me
 

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they seemed to be more essential to me
especially<00:01:39.030><c> since</c><00:01:39.390><c> restaurants</c><00:01:40.140><c> were</c>

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especially since restaurants were
 

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especially since restaurants were
closing<00:01:41.130><c> down</c><00:01:41.310><c> and</c><00:01:41.670><c> not</c><00:01:42.420><c> really</c><00:01:42.750><c> even</c><00:01:42.960><c> having</c>

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closing down and not really even having
 

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closing down and not really even having
take<00:01:43.470><c> out</c><00:01:43.680><c> there</c><00:01:44.040><c> for</c><00:01:44.340><c> a</c><00:01:44.369><c> little</c><00:01:44.549><c> bit</c><00:01:44.700><c> I</c><00:01:45.979><c> also</c>

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take out there for a little bit I also
 

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take out there for a little bit I also
feel<00:01:47.490><c> that</c><00:01:47.520><c> if</c><00:01:48.000><c> I</c><00:01:48.210><c> was</c><00:01:48.360><c> in</c><00:01:48.390><c> the</c><00:01:48.570><c> central</c>

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feel that if I was in the central
 

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feel that if I was in the central
employee<00:01:49.229><c> I</c><00:01:49.590><c> probably</c><00:01:50.189><c> would</c><00:01:50.549><c> have</c><00:01:50.579><c> been</c><00:01:50.759><c> paid</c>

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employee I probably would have been paid
 

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employee I probably would have been paid
a<00:01:51.030><c> lot</c><00:01:51.329><c> more</c><00:01:51.360><c> than</c><00:01:52.259><c> what</c><00:01:53.159><c> I</c><00:01:53.189><c> had</c><00:01:53.520><c> previously</c>

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a lot more than what I had previously
 

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a lot more than what I had previously
been<00:01:54.689><c> offered</c><00:01:55.640><c> that's</c><00:01:56.640><c> fair</c><00:01:56.850><c> to</c><00:01:56.969><c> me</c><00:01:57.119><c> if</c><00:01:57.719><c> you</c>

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been offered that's fair to me if you
 

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been offered that's fair to me if you
had<00:01:58.469><c> known</c><00:01:58.680><c> that</c><00:01:58.710><c> this</c><00:01:58.950><c> would</c><00:01:59.159><c> occur</c><00:01:59.460><c> to</c><00:01:59.490><c> the</c>

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had known that this would occur to the
 

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had known that this would occur to the
extreme<00:02:00.210><c> that</c><00:02:00.390><c> it</c><00:02:00.509><c> did</c><00:02:00.719><c> would</c><00:02:01.049><c> you</c><00:02:01.079><c> have</c><00:02:01.170><c> left</c>

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extreme that it did would you have left
 

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extreme that it did would you have left
your<00:02:01.619><c> job</c><00:02:01.799><c> to</c><00:02:02.070><c> avoid</c><00:02:02.340><c> the</c><00:02:02.490><c> experience</c><00:02:03.000><c> of</c>

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your job to avoid the experience of
 

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your job to avoid the experience of
working<00:02:03.329><c> during</c><00:02:04.020><c> it</c><00:02:04.939><c> no</c><00:02:05.939><c> I</c><00:02:06.420><c> don't</c><00:02:06.750><c> feel</c><00:02:07.200><c> like</c><00:02:08.039><c> I</c>

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working during it no I don't feel like I
 

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working during it no I don't feel like I
don't<00:02:09.479><c> feel</c><00:02:09.840><c> like</c><00:02:09.989><c> it</c><00:02:10.110><c> added</c><00:02:10.259><c> any</c><00:02:10.560><c> stress</c><00:02:11.099><c> or</c>

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don't feel like it added any stress or
 

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don't feel like it added any stress or
any<00:02:12.120><c> extra</c>

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any extra
 

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any extra
burdens<00:02:15.480><c> I'll</c><00:02:15.870><c> say</c><00:02:16.160><c> onto</c><00:02:17.160><c> my</c><00:02:17.520><c> particular</c>

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burdens I'll say onto my particular
 

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burdens I'll say onto my particular
business<00:02:19.400><c> so</c><00:02:20.400><c> you</c><00:02:20.460><c> think</c><00:02:20.700><c> it</c><00:02:20.790><c> was</c><00:02:20.820><c> a</c><00:02:20.940><c> good</c>

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business so you think it was a good
 

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business so you think it was a good
thing<00:02:21.630><c> to</c><00:02:21.870><c> try</c><00:02:22.050><c> to</c><00:02:22.470><c> experience</c><00:02:23.310><c> I</c><00:02:24.350><c> wouldn't</c>

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thing to try to experience I wouldn't
 

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thing to try to experience I wouldn't
say<00:02:25.530><c> that</c><00:02:25.800><c> I</c><00:02:26.100><c> think</c><00:02:26.460><c> if</c><00:02:26.580><c> it</c><00:02:26.730><c> could</c><00:02:26.910><c> have</c><00:02:27.000><c> been</c>

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say that I think if it could have been
 

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say that I think if it could have been
helped<00:02:27.540><c> that</c><00:02:27.810><c> definitely</c><00:02:28.230><c> would</c><00:02:28.440><c> have</c><00:02:28.470><c> been</c>

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helped that definitely would have been
 

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helped that definitely would have been
better<00:02:29.310><c> but</c><00:02:29.640><c> I</c><00:02:31.190><c> feel</c><00:02:32.190><c> like</c><00:02:32.340><c> you</c><00:02:32.490><c> just</c><00:02:32.520><c> have</c><00:02:32.880><c> to</c>

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better but I feel like you just have to
 

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better but I feel like you just have to
roll<00:02:33.270><c> with</c><00:02:33.420><c> the</c><00:02:33.540><c> punches</c><00:02:33.570><c> sometimes</c><00:02:34.410><c> in</c><00:02:34.590><c> this</c>

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roll with the punches sometimes in this
 

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roll with the punches sometimes in this
industry<00:02:35.780><c> absolutely</c><00:02:36.950><c> and</c><00:02:37.950><c> then</c><00:02:38.100><c> did</c><00:02:38.400><c> the</c>

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industry absolutely and then did the
 

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industry absolutely and then did the
change<00:02:38.850><c> in</c><00:02:39.090><c> your</c><00:02:39.209><c> work</c><00:02:39.420><c> environment</c><00:02:39.630><c> and</c>

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change in your work environment and
 

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change in your work environment and
duties<00:02:40.560><c> make</c><00:02:40.860><c> you</c><00:02:41.010><c> miss</c><00:02:41.220><c> the</c><00:02:41.370><c> way</c><00:02:41.490><c> things</c><00:02:41.760><c> were</c>

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duties make you miss the way things were
 

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duties make you miss the way things were
previously<00:02:42.510><c> run</c><00:02:42.810><c> or</c><00:02:43.380><c> was</c><00:02:43.500><c> it</c><00:02:43.620><c> more</c><00:02:43.740><c> enjoyable</c>

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previously run or was it more enjoyable
 

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previously run or was it more enjoyable
this<00:02:44.370><c> way</c><00:02:44.580><c> I</c><00:02:45.020><c> never</c><00:02:46.020><c> really</c><00:02:46.620><c> knew</c><00:02:46.920><c> my</c>

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this way I never really knew my
 

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this way I never really knew my
establishment<00:02:47.520><c> prior</c><00:02:48.300><c> to</c><00:02:49.160><c> having</c><00:02:50.160><c> to</c><00:02:50.250><c> wear</c>

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establishment prior to having to wear
 

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establishment prior to having to wear
masks<00:02:50.640><c> and</c><00:02:50.910><c> prior</c><00:02:51.150><c> to</c><00:02:51.600><c> having</c><00:02:52.260><c> to</c><00:02:52.680><c> wear</c><00:02:52.860><c> gloves</c>

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masks and prior to having to wear gloves
 

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masks and prior to having to wear gloves
I<00:02:53.870><c> pretty</c><00:02:54.870><c> much</c><00:02:54.959><c> started</c><00:02:55.440><c> whenever</c><00:02:56.180><c> every</c><00:02:57.180><c> all</c>

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I pretty much started whenever every all
 

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I pretty much started whenever every all
the<00:02:57.600><c> precautions</c><00:02:58.230><c> with</c><00:02:58.380><c> corona</c><00:02:58.739><c> started</c><00:03:01.040><c> okay</c>

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the precautions with corona started okay
 

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the precautions with corona started okay
and<00:03:02.280><c> were</c><00:03:02.489><c> you</c><00:03:02.640><c> afraid</c><00:03:02.790><c> of</c><00:03:03.270><c> picking</c><00:03:03.840><c> up</c><00:03:03.870><c> the</c>

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and were you afraid of picking up the
 

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and were you afraid of picking up the
virus<00:03:04.230><c> through</c><00:03:04.650><c> the</c><00:03:04.739><c> extra</c><00:03:05.130><c> potential</c>

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virus through the extra potential
 

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virus through the extra potential
exposure<00:03:05.970><c> at</c><00:03:06.209><c> work</c><00:03:06.390><c> I</c><00:03:06.920><c> was</c><00:03:07.920><c> it</c><00:03:08.400><c> because</c><00:03:08.970><c> I'm</c>

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exposure at work I was it because I'm
 

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exposure at work I was it because I'm
one<00:03:09.570><c> of</c><00:03:09.690><c> the</c><00:03:09.840><c> low-risk</c><00:03:12.920><c> parties</c><00:03:13.920><c> I</c><00:03:14.330><c> wasn't</c><00:03:15.330><c> as</c>

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one of the low-risk parties I wasn't as
 

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one of the low-risk parties I wasn't as
concerned<00:03:15.750><c> about</c><00:03:16.110><c> it</c><00:03:16.500><c> as</c><00:03:16.770><c> some</c><00:03:17.459><c> of</c><00:03:17.610><c> my</c><00:03:17.790><c> other</c>

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concerned about it as some of my other
 

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concerned about it as some of my other
co-workers<00:03:18.239><c> were</c><00:03:18.780><c> as</c><00:03:19.549><c> some</c><00:03:20.549><c> of</c><00:03:20.670><c> them</c><00:03:20.820><c> are</c><00:03:20.940><c> much</c>

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co-workers were as some of them are much
 

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co-workers were as some of them are much
older<00:03:21.239><c> being</c><00:03:21.630><c> in</c><00:03:21.810><c> their</c><00:03:21.959><c> 60s</c><00:03:22.470><c> and</c><00:03:23.299><c> if</c><00:03:24.299><c> they</c>

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older being in their 60s and if they
 

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older being in their 60s and if they
were<00:03:24.570><c> to</c><00:03:24.840><c> pick</c><00:03:25.019><c> it</c><00:03:25.140><c> up</c><00:03:25.260><c> it</c><00:03:25.470><c> could</c><00:03:25.590><c> be</c><00:03:25.650><c> fatal</c><00:03:25.980><c> to</c>

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were to pick it up it could be fatal to
 

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were to pick it up it could be fatal to
them<00:03:27.080><c> absolutely</c><00:03:28.280><c> then</c><00:03:29.280><c> what's</c><00:03:29.489><c> something</c>

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them absolutely then what's something
 

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them absolutely then what's something
you<00:03:29.910><c> wish</c><00:03:30.120><c> your</c><00:03:30.450><c> customers</c><00:03:30.930><c> would</c><00:03:31.260><c> have</c><00:03:31.380><c> done</c>

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you wish your customers would have done
 

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you wish your customers would have done
differently<00:03:31.950><c> what</c><00:03:32.700><c> would</c><00:03:32.820><c> you</c><00:03:32.940><c> like</c><00:03:33.060><c> them</c><00:03:33.269><c> to</c>

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differently what would you like them to
 

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differently what would you like them to
know<00:03:33.570><c> about</c><00:03:33.720><c> how</c><00:03:33.989><c> this</c><00:03:34.140><c> affects</c><00:03:34.320><c> you</c><00:03:34.739><c> I</c><00:03:35.720><c> wish</c>

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know about how this affects you I wish
 

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know about how this affects you I wish
people<00:03:36.989><c> understood</c><00:03:37.890><c> how</c><00:03:39.530><c> because</c><00:03:40.530><c> our</c><00:03:40.739><c> dining</c>

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people understood how because our dining
 

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people understood how because our dining
room<00:03:41.130><c> is</c><00:03:41.430><c> closed</c><00:03:41.790><c> and</c><00:03:42.120><c> because</c><00:03:42.660><c> our</c>

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room is closed and because our
 

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room is closed and because our
drive-through<00:03:44.220><c> is</c><00:03:44.340><c> the</c><00:03:44.519><c> only</c><00:03:44.670><c> place</c><00:03:45.120><c> that</c><00:03:45.650><c> we</c>

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drive-through is the only place that we
 

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drive-through is the only place that we
are<00:03:46.799><c> serving</c><00:03:47.010><c> currently</c><00:03:48.019><c> that</c><00:03:49.430><c> the</c><00:03:50.430><c> line</c><00:03:50.640><c> is</c>

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are serving currently that the line is
 

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are serving currently that the line is
much<00:03:51.480><c> longer</c><00:03:51.989><c> and</c><00:03:52.230><c> wait</c><00:03:52.440><c> times</c><00:03:52.650><c> could</c><00:03:53.010><c> be</c><00:03:53.160><c> much</c>

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much longer and wait times could be much
 

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much longer and wait times could be much
longer

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longer
 

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longer
due<00:03:55.019><c> to</c><00:03:55.049><c> that</c><00:03:55.290><c> volume</c><00:03:56.280><c> in</c><00:03:56.880><c> such</c><00:03:57.299><c> a</c>

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due to that volume in such a
 

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due to that volume in such a
concentrated<00:03:57.600><c> area</c><00:03:58.590><c> I</c><00:03:58.830><c> also</c><00:03:59.430><c> wish</c><00:03:59.760><c> that</c><00:04:00.090><c> some</c>

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concentrated area I also wish that some
 

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concentrated area I also wish that some
of<00:04:00.780><c> them</c><00:04:01.220><c> understood</c><00:04:02.220><c> that</c><00:04:02.430><c> the</c><00:04:02.549><c> masks</c><00:04:02.940><c> are</c>

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of them understood that the masks are
 

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of them understood that the masks are
not<00:04:03.269><c> just</c><00:04:04.080><c> to</c><00:04:05.150><c> muzzle</c><00:04:06.150><c> them</c><00:04:06.540><c> they're</c><00:04:07.110><c> there</c><00:04:07.380><c> to</c>

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not just to muzzle them they're there to
 

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not just to muzzle them they're there to
protect<00:04:07.769><c> us</c><00:04:08.130><c> as</c><00:04:08.340><c> well</c><00:04:08.519><c> as</c><00:04:08.730><c> themselves</c><00:04:08.970><c> and</c>

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protect us as well as themselves and
 

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protect us as well as themselves and
that<00:04:10.410><c> may</c><00:04:11.220><c> be</c><00:04:11.280><c> smoking</c><00:04:12.269><c> that's</c><00:04:12.450><c> it</c><00:04:12.780><c> why</c><00:04:12.959><c> keep</c>

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that may be smoking that's it why keep
 

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that may be smoking that's it why keep
waiting<00:04:13.560><c> five</c><00:04:13.769><c> minutes</c><00:04:13.799><c> after</c><00:04:14.519><c> you</c><00:04:14.850><c> get</c><00:04:15.840><c> out</c>

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waiting five minutes after you get out
 

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waiting five minutes after you get out
of<00:04:16.079><c> drive-through</c><00:04:16.440><c> to</c><00:04:16.560><c> smoke</c><00:04:16.769><c> that</c><00:04:16.799><c> cigarette</c>

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of drive-through to smoke that cigarette
 

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of drive-through to smoke that cigarette
might<00:04:17.640><c> be</c><00:04:17.790><c> more</c><00:04:17.970><c> important</c><00:04:18.570><c> you</c><00:04:19.560><c> know</c><00:04:19.709><c> then</c>

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might be more important you know then
 

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might be more important you know then
potentially<00:04:22.169><c> doing</c><00:04:22.380><c> during</c><00:04:22.650><c> one</c><00:04:23.099><c> of</c><00:04:23.130><c> my</c>

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potentially doing during one of my
 

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potentially doing during one of my
co-workers<00:04:23.760><c> lives</c><00:04:24.979><c> yes</c><00:04:25.979><c> I</c><00:04:26.190><c> respect</c>

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co-workers lives yes I respect
 

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co-workers lives yes I respect
well<00:04:28.090><c> thank</c><00:04:28.300><c> you</c><00:04:28.389><c> for</c><00:04:28.569><c> speaking</c><00:04:28.960><c> your</c>

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well thank you for speaking your
 

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well thank you for speaking your
opinions<00:04:29.620><c> just</c><00:04:29.949><c> today</c><00:04:30.370><c> they</c><00:04:31.210><c> say</c><00:04:31.889><c> thank</c><00:04:32.889><c> you</c>

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opinions just today they say thank you
 

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opinions just today they say thank you
without<00:04:34.419><c> our</c><00:04:34.659><c> retail</c><00:04:35.409><c> and</c><00:04:35.620><c> food</c><00:04:35.770><c> service</c>

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without our retail and food service
 

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without our retail and food service
workers<00:04:36.639><c> some</c><00:04:37.000><c> may</c><00:04:37.120><c> have</c><00:04:37.300><c> struggled</c><00:04:37.599><c> if</c><00:04:37.870><c> they</c>

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workers some may have struggled if they
 

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workers some may have struggled if they
didn't<00:04:38.289><c> prepare</c><00:04:38.590><c> for</c><00:04:38.650><c> this</c><00:04:39.060><c> their</c>

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didn't prepare for this their
 

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didn't prepare for this their
contributions<00:04:40.870><c> allowed</c><00:04:41.259><c> for</c><00:04:41.560><c> us</c><00:04:41.680><c> to</c><00:04:41.919><c> not</c>

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contributions allowed for us to not
 

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contributions allowed for us to not
worry<00:04:42.310><c> about</c><00:04:42.460><c> a</c><00:04:42.699><c> shortage</c><00:04:43.150><c> of</c><00:04:43.300><c> food</c><00:04:43.509><c> in</c><00:04:43.689><c> our</c>

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worry about a shortage of food in our
 

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worry about a shortage of food in our
homes<00:04:44.080><c> and</c><00:04:44.439><c> keep</c><00:04:44.949><c> at</c><00:04:45.099><c> least</c><00:04:45.129><c> some</c><00:04:45.370><c> normal</c><00:04:45.969><c> to</c>

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homes and keep at least some normal to
 

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homes and keep at least some normal to
the<00:04:46.210><c> situation</c>

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the situation
 

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the situation
another<00:04:47.830><c> thing</c><00:04:48.099><c> we</c><00:04:48.280><c> may</c><00:04:48.430><c> not</c><00:04:48.580><c> have</c><00:04:48.819><c> initially</c>

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another thing we may not have initially
 

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another thing we may not have initially
considered<00:04:49.780><c> essential</c><00:04:50.379><c> are</c><00:04:50.830><c> the</c><00:04:50.979><c> jobs</c><00:04:51.250><c> of</c>

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considered essential are the jobs of
 

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considered essential are the jobs of
office<00:04:51.819><c> workers</c><00:04:52.210><c> I'd</c><00:04:53.139><c> now</c><00:04:53.319><c> like</c><00:04:53.349><c> to</c><00:04:53.560><c> introduce</c>

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office workers I'd now like to introduce
 

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office workers I'd now like to introduce
Caroline<00:04:54.580><c> Beckwith</c><00:04:55.060><c> who</c><00:04:55.900><c> also</c><00:04:56.110><c> played</c><00:04:56.560><c> an</c>

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Caroline Beckwith who also played an
 

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Caroline Beckwith who also played an
essential<00:04:57.009><c> role</c><00:04:57.219><c> in</c><00:04:57.400><c> keeping</c><00:04:58.180><c> things</c><00:04:58.509><c> flowing</c>

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essential role in keeping things flowing
 

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essential role in keeping things flowing
in<00:04:59.169><c> the</c><00:04:59.259><c> community</c><00:05:00.629><c> hello</c><00:05:01.629><c> Caroline</c><00:05:02.050><c> how</c><00:05:02.319><c> are</c>

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in the community hello Caroline how are
 

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in the community hello Caroline how are
you<00:05:02.560><c> this</c><00:05:02.770><c> evening</c><00:05:03.509><c> I'm</c><00:05:04.509><c> good</c><00:05:04.750><c> how</c><00:05:04.930><c> are</c><00:05:04.960><c> you</c>

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you this evening I'm good how are you
 

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you this evening I'm good how are you
Bri<00:05:05.349><c> I'm</c><00:05:06.039><c> good</c><00:05:06.310><c> thank</c><00:05:06.610><c> you</c><00:05:07.139><c> so</c><00:05:08.139><c> where</c><00:05:08.319><c> were</c><00:05:08.439><c> you</c>

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Bri I'm good thank you so where were you
 

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Bri I'm good thank you so where were you
employed<00:05:08.949><c> during</c><00:05:09.219><c> the</c><00:05:09.430><c> worst</c><00:05:09.610><c> of</c><00:05:09.789><c> the</c>

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employed during the worst of the
 

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employed during the worst of the
pandemic<00:05:10.300><c> I</c><00:05:11.129><c> was</c><00:05:12.129><c> employed</c><00:05:12.870><c> S&amp;T</c><00:05:13.870><c> Bank</c><00:05:14.080><c> in</c>

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pandemic I was employed S&amp;T Bank in
 

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pandemic I was employed S&amp;T Bank in
their<00:05:14.620><c> consumer</c><00:05:15.039><c> lending</c><00:05:15.310><c> operations</c>

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their consumer lending operations
 

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their consumer lending operations
Department

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Department
 

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Department
and<00:05:17.909><c> prior</c><00:05:18.629><c> to</c><00:05:18.659><c> being</c><00:05:18.990><c> the</c><00:05:19.169><c> minority</c><00:05:19.379><c> that</c>

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and prior to being the minority that
 

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and prior to being the minority that
still<00:05:20.129><c> had</c><00:05:20.249><c> to</c><00:05:20.400><c> be</c><00:05:20.580><c> on</c><00:05:20.699><c> location</c><00:05:21.270><c> for</c><00:05:21.479><c> work</c><00:05:21.629><c> did</c>

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still had to be on location for work did
 

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still had to be on location for work did
you<00:05:22.469><c> think</c><00:05:22.710><c> that</c><00:05:22.919><c> someone</c><00:05:23.159><c> in</c><00:05:23.370><c> your</c><00:05:23.400><c> position</c>

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you think that someone in your position
 

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you think that someone in your position
will<00:05:24.090><c> be</c><00:05:24.210><c> called</c><00:05:24.419><c> essential</c><00:05:26.120><c> yes</c><00:05:27.120><c> and</c><00:05:27.629><c> no</c>

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a lot<00:05:31.689><c> of</c><00:05:31.930><c> people</c><00:05:32.669><c> go</c><00:05:33.669><c> to</c><00:05:33.699><c> banks</c><00:05:34.419><c> like</c><00:05:34.539><c> ATM</c>

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a lot of people go to banks like ATM
 

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a lot of people go to banks like ATM
transactions<00:05:35.800><c> withdrawals</c><00:05:36.520><c> loans</c><00:05:37.270><c> anything</c>

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transactions withdrawals loans anything
 

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transactions withdrawals loans anything
like<00:05:37.900><c> that</c>

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like that
 

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like that
but<00:05:39.069><c> then</c><00:05:39.250><c> you</c><00:05:39.370><c> don't</c><00:05:39.460><c> realize</c><00:05:39.759><c> how</c><00:05:40.000><c> essential</c>

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but then you don't realize how essential
 

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but then you don't realize how essential
banks<00:05:40.810><c> actually</c><00:05:40.960><c> are</c><00:05:41.319><c> because</c><00:05:41.530><c> I</c><00:05:41.620><c> actually</c>

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banks actually are because I actually
 

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banks actually are because I actually
helped<00:05:42.219><c> a</c><00:05:42.370><c> lot</c><00:05:42.550><c> of</c><00:05:42.699><c> people</c><00:05:43.030><c> with</c><00:05:43.210><c> these</c><00:05:43.360><c> PPP</c>

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helped a lot of people with these PPP
 

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helped a lot of people with these PPP
loans<00:05:44.319><c> which</c><00:05:44.620><c> are</c><00:05:44.710><c> paycheck</c><00:05:45.250><c> protection</c>

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loans which are paycheck protection
 

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loans which are paycheck protection
program<00:05:46.479><c> where's</c><00:05:47.319><c> your</c><00:05:47.409><c> first</c><00:05:47.620><c> small</c>

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program where's your first small
 

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program where's your first small
businesses<00:05:48.490><c> that</c><00:05:48.699><c> they</c><00:05:48.819><c> got</c><00:05:49.090><c> so</c><00:05:49.300><c> they</c><00:05:49.419><c> could</c>

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businesses that they got so they could
 

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businesses that they got so they could
help<00:05:49.810><c> pay</c><00:05:50.199><c> their</c><00:05:50.409><c> employees</c><00:05:50.520><c> we</c><00:05:51.520><c> did</c><00:05:51.759><c> a</c><00:05:52.030><c> lot</c><00:05:52.240><c> of</c>

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help pay their employees we did a lot of
 

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help pay their employees we did a lot of
loan<00:05:52.659><c> deferrals</c><00:05:53.199><c> for</c><00:05:53.500><c> people</c><00:05:53.830><c> that</c><00:05:54.789><c> way</c><00:05:54.939><c> in</c>

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loan deferrals for people that way in
 

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loan deferrals for people that way in
case<00:05:55.360><c> they</c><00:05:55.990><c> couldn't</c><00:05:56.199><c> pay</c><00:05:56.379><c> their</c><00:05:56.409><c> loans</c><00:05:56.680><c> they</c>

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case they couldn't pay their loans they
 

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case they couldn't pay their loans they
could<00:05:57.069><c> apply</c><00:05:57.250><c> for</c><00:05:57.340><c> a</c><00:05:57.550><c> loan</c><00:05:57.699><c> deferral</c><00:05:58.150><c> to</c><00:05:58.449><c> defer</c>

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could apply for a loan deferral to defer
 

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could apply for a loan deferral to defer
or<00:05:59.490><c> three</c><00:06:00.490><c> months</c><00:06:00.819><c> I</c><00:06:00.969><c> was</c><00:06:01.210><c> helpful</c><00:06:01.449><c> out</c><00:06:01.659><c> with</c>

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or three months I was helpful out with
 

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or three months I was helpful out with
mortgage<00:06:02.919><c> referrals</c><00:06:03.789><c> as</c><00:06:03.969><c> well</c><00:06:04.180><c> so</c><00:06:04.750><c> just</c><00:06:05.110><c> a</c><00:06:05.289><c> lot</c>

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mortgage referrals as well so just a lot
 

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mortgage referrals as well so just a lot
of<00:06:05.879><c> helping</c><00:06:06.879><c> people</c><00:06:07.210><c> out</c><00:06:07.330><c> during</c><00:06:07.719><c> this</c><00:06:07.840><c> tough</c>

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of helping people out during this tough
 

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of helping people out during this tough
time

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time
 

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time
absolutely<00:06:10.330><c> and</c><00:06:10.750><c> did</c><00:06:11.650><c> you</c><00:06:11.740><c> have</c><00:06:11.860><c> any</c><00:06:11.889><c> trouble</c>

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absolutely and did you have any trouble
 

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absolutely and did you have any trouble
adjusting<00:06:12.610><c> to</c><00:06:13.180><c> the</c><00:06:13.270><c> new</c><00:06:13.300><c> precautions</c><00:06:14.229><c> and</c>

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adjusting to the new precautions and
 

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adjusting to the new precautions and
strategies<00:06:14.949><c> for</c><00:06:15.280><c> the</c><00:06:15.370><c> prevention</c><00:06:15.819><c> of</c><00:06:15.849><c> the</c>

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strategies for the prevention of the
 

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strategies for the prevention of the
virus<00:06:16.300><c> oh</c><00:06:17.340><c> really</c><00:06:18.340><c> it</c><00:06:18.669><c> was</c><00:06:19.080><c> difficult</c><00:06:20.080><c> to</c>

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virus oh really it was difficult to
 

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virus oh really it was difficult to
adjust<00:06:20.349><c> they</c><00:06:20.770><c> actually</c><00:06:21.069><c> split</c><00:06:21.400><c> up</c><00:06:21.550><c> our</c>

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adjust they actually split up our
 

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adjust they actually split up our
department<00:06:22.270><c> as</c><00:06:22.449><c> a</c><00:06:22.509><c> precaution</c><00:06:23.440><c> just</c><00:06:24.159><c> in</c><00:06:24.310><c> case</c>

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department as a precaution just in case
 

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department as a precaution just in case
like<00:06:24.729><c> anyone</c><00:06:25.150><c> were</c><00:06:25.360><c> to</c><00:06:25.419><c> contract</c><00:06:26.460><c> COBIT</c><00:06:27.460><c> or</c>

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like anyone were to contract COBIT or
 

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like anyone were to contract COBIT or
anything<00:06:27.789><c> like</c><00:06:28.000><c> that</c><00:06:28.060><c> that</c><00:06:28.360><c> way</c><00:06:28.719><c> the</c><00:06:28.949><c> least</c>

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anything like that that way the least
 

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anything like that that way the least
half<00:06:30.129><c> the</c><00:06:30.279><c> department</c><00:06:30.699><c> could</c><00:06:31.000><c> keep</c><00:06:31.270><c> up</c><00:06:31.629><c> and</c>

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half the department could keep up and
 

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half the department could keep up and
running<00:06:32.110><c> so</c><00:06:32.439><c> I</c><00:06:32.469><c> think</c><00:06:32.650><c> everybody</c><00:06:33.129><c> misses</c><00:06:33.460><c> each</c>

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running so I think everybody misses each
 

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running so I think everybody misses each
other<00:06:33.789><c> because</c><00:06:34.120><c> we're</c><00:06:34.270><c> pay</c><00:06:34.479><c> tight-knit</c>

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other because we're pay tight-knit
 

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other because we're pay tight-knit
department<00:06:35.560><c> but</c><00:06:36.340><c> outside</c><00:06:36.909><c> of</c><00:06:36.969><c> that</c><00:06:37.300><c> really</c>

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department but outside of that really
 

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department but outside of that really
it's<00:06:38.860><c> pretty</c><00:06:39.219><c> much</c><00:06:39.370><c> business</c><00:06:39.969><c> as</c><00:06:40.300><c> usual</c><00:06:40.719><c> as</c>

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it's pretty much business as usual as
 

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it's pretty much business as usual as
usual<00:06:41.259><c> like</c><00:06:41.889><c> as</c><00:06:42.099><c> I</c><00:06:42.159><c> can</c><00:06:42.460><c> get</c><00:06:42.639><c> at</c><00:06:42.879><c> this</c><00:06:42.940><c> time</c>

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usual like as I can get at this time
 

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usual like as I can get at this time
that's<00:06:45.270><c> a</c><00:06:45.360><c> smart</c><00:06:45.570><c> idea</c><00:06:45.690><c> actually</c><00:06:46.430><c> and</c><00:06:47.430><c> then</c>

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that's a smart idea actually and then
 

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that's a smart idea actually and then
did<00:06:47.820><c> you</c><00:06:47.850><c> fear</c><00:06:48.120><c> coming</c><00:06:48.480><c> in</c><00:06:48.600><c> contact</c><00:06:48.810><c> with</c><00:06:49.139><c> the</c>

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did you fear coming in contact with the
 

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did you fear coming in contact with the
virus<00:06:49.350><c> yourself</c><00:06:49.949><c> well</c><00:06:50.160><c> on</c><00:06:50.310><c> the</c><00:06:50.430><c> clock</c><00:06:50.639><c> I</c><00:06:51.230><c> mean</c>

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virus yourself well on the clock I mean
 

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virus yourself well on the clock I mean
you<00:06:52.350><c> always</c><00:06:52.500><c> have</c><00:06:52.770><c> that</c><00:06:52.919><c> small</c><00:06:53.520><c> like</c><00:06:53.910><c> little</c>

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you always have that small like little
 

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you always have that small like little
thought<00:06:54.690><c> in</c><00:06:54.870><c> the</c><00:06:54.960><c> back</c><00:06:55.110><c> of</c><00:06:55.169><c> your</c><00:06:55.410><c> head</c><00:06:55.650><c> that's</c>

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thought in the back of your head that's
 

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thought in the back of your head that's
like<00:06:56.190><c> oh</c><00:06:56.520><c> what</c><00:06:57.150><c> if</c><00:06:57.270><c> what</c><00:06:58.169><c> if</c><00:06:58.199><c> I</c><00:06:58.500><c> get</c><00:06:59.090><c> the</c><00:07:00.090><c> virus</c>

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like oh what if what if I get the virus
 

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like oh what if what if I get the virus
but<00:07:01.990><c> outside</c><00:07:02.440><c> of</c><00:07:02.500><c> that</c><00:07:02.590><c> you</c><00:07:02.740><c> just</c><00:07:02.920><c> have</c><00:07:03.100><c> to</c>

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but outside of that you just have to
 

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but outside of that you just have to
keep<00:07:03.430><c> going</c><00:07:03.700><c> forward</c><00:07:04.630><c> and</c><00:07:04.810><c> living</c><00:07:05.080><c> your</c><00:07:05.170><c> life</c>

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keep going forward and living your life
 

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keep going forward and living your life
you<00:07:05.470><c> can't</c><00:07:05.740><c> let</c><00:07:05.950><c> a</c><00:07:06.280><c> pandemic</c><00:07:07.270><c> stop</c><00:07:07.660><c> you</c><00:07:07.870><c> from</c>

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you can't let a pandemic stop you from
 

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you can't let a pandemic stop you from
living

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living
 

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living
absolutely<00:07:11.600><c> I</c><00:07:11.810><c> agree</c><00:07:12.260><c> 100%</c><00:07:13.660><c> you</c><00:07:14.660><c> didn't</c><00:07:14.870><c> have</c>

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absolutely I agree 100% you didn't have
 

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absolutely I agree 100% you didn't have
much<00:07:15.140><c> exposure</c><00:07:15.560><c> to</c><00:07:15.740><c> customers</c><00:07:16.370><c> that's</c>

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much exposure to customers that's
 

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much exposure to customers that's
correct<00:07:16.910><c> right</c><00:07:17.620><c> yes</c>

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correct right yes
 

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correct right yes
okay<00:07:19.490><c> so</c><00:07:20.380><c> however</c><00:07:21.380><c> you've</c><00:07:21.770><c> had</c><00:07:21.980><c> a</c><00:07:22.010><c> lot</c><00:07:22.250><c> of</c>

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okay so however you've had a lot of
 

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okay so however you've had a lot of
direct<00:07:22.670><c> experience</c><00:07:23.000><c> with</c><00:07:23.240><c> customers</c>

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direct experience with customers
 

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direct experience with customers
previously<00:07:24.530><c> how</c><00:07:25.160><c> do</c><00:07:25.220><c> you</c><00:07:25.340><c> been</c><00:07:25.490><c> in</c><00:07:25.610><c> that</c>

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previously how do you been in that
 

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previously how do you been in that
situation<00:07:26.360><c> at</c><00:07:26.480><c> this</c><00:07:26.600><c> job</c><00:07:26.900><c> during</c><00:07:27.140><c> the</c>

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situation at this job during the
 

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situation at this job during the
pandemic<00:07:27.500><c> what</c><00:07:28.070><c> would</c><00:07:28.220><c> you</c><00:07:28.310><c> want</c><00:07:28.490><c> customers</c>

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pandemic what would you want customers
 

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pandemic what would you want customers
to<00:07:29.330><c> know</c><00:07:29.510><c> or</c><00:07:29.780><c> do</c><00:07:29.960><c> differently</c><00:07:30.380><c> is</c><00:07:31.130><c> there</c>

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to know or do differently is there
 

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to know or do differently is there
something<00:07:31.610><c> that</c><00:07:31.760><c> you</c><00:07:31.850><c> wish</c><00:07:32.030><c> the</c><00:07:32.210><c> public</c><00:07:32.540><c> would</c>

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something that you wish the public would
 

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something that you wish the public would
know<00:07:32.870><c> affects</c><00:07:33.320><c> you</c><00:07:33.530><c> negatively</c><00:07:35.740><c> something</c>

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know affects you negatively something
 

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know affects you negatively something
that<00:07:36.980><c> for</c><00:07:37.400><c> anybody</c><00:07:37.820><c> who</c><00:07:38.030><c> works</c><00:07:38.270><c> a</c><00:07:38.420><c> lot</c><00:07:38.720><c> of</c>

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that for anybody who works a lot of
 

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that for anybody who works a lot of
customers<00:07:39.440><c> I</c><00:07:39.740><c> would</c><00:07:40.280><c> I</c><00:07:40.670><c> want</c><00:07:41.570><c> the</c><00:07:41.660><c> customers</c>

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customers I would I want the customers
 

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customers I would I want the customers
to<00:07:42.110><c> know</c><00:07:42.410><c> that</c><00:07:42.680><c> this</c><00:07:42.830><c> is</c><00:07:43.010><c> all</c><00:07:43.160><c> new</c><00:07:43.460><c> for</c>

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to know that this is all new for
 

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to know that this is all new for
everybody<00:07:44.630><c> everybody's</c><00:07:45.200><c> learning</c><00:07:45.710><c> new</c>

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everybody everybody's learning new
 

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everybody everybody's learning new
procedures<00:07:46.940><c> new</c><00:07:47.060><c> policies</c><00:07:47.840><c> due</c><00:07:48.230><c> to</c><00:07:48.590><c> this</c>

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procedures new policies due to this
 

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procedures new policies due to this
virus<00:07:49.280><c> and</c><00:07:49.520><c> just</c><00:07:49.730><c> new</c><00:07:49.970><c> for</c><00:07:50.330><c> new</c><00:07:50.930><c> for</c><00:07:51.200><c> everybody</c>

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virus and just new for new for everybody
 

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virus and just new for new for everybody
and<00:07:51.920><c> I</c><00:07:51.980><c> feel</c><00:07:52.130><c> like</c><00:07:52.220><c> customers</c><00:07:52.640><c> everybody</c>

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and I feel like customers everybody
 

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and I feel like customers everybody
seems<00:07:53.720><c> to</c><00:07:53.810><c> have</c><00:07:53.900><c> patience</c><00:07:54.770><c> with</c><00:07:54.800><c> just</c>

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seems to have patience with just
 

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seems to have patience with just
everything's<00:07:56.000><c> new</c><00:07:56.270><c> me</c><00:07:56.540><c> nobody's</c><00:07:57.110><c> been</c><00:07:57.320><c> do</c>

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everything's new me nobody's been do
 

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everything's new me nobody's been do
this<00:07:57.650><c> before</c><00:07:58.070><c> so</c><00:07:59.000><c> and</c><00:07:59.150><c> if</c><00:07:59.240><c> you're</c><00:07:59.360><c> like</c>

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this before so and if you're like
 

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this before so and if you're like
anything<00:07:59.720><c> that</c><00:07:59.750><c> affects</c><00:08:00.230><c> negatively</c><00:08:00.680><c> is</c><00:08:01.340><c> no</c>

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anything that affects negatively is no
 

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anything that affects negatively is no
one<00:08:01.940><c> should</c><00:08:02.120><c> get</c><00:08:02.270><c> upset</c><00:08:03.170><c> over</c><00:08:03.500><c> any</c><00:08:03.650><c> of</c><00:08:03.680><c> these</c>

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one should get upset over any of these
 

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one should get upset over any of these
policies<00:08:04.400><c> I</c><00:08:04.430><c> think</c><00:08:04.730><c> they're</c><00:08:05.030><c> out</c><00:08:05.210><c> there</c><00:08:05.570><c> the</c>

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policies I think they're out there the
 

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policies I think they're out there the
new<00:08:06.530><c> policies</c><00:08:07.220><c> that</c><00:08:07.430><c> restaurants</c><00:08:07.970><c> are</c>

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new policies that restaurants are
 

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new policies that restaurants are
wherever<00:08:08.240><c> out</c><00:08:08.600><c> there</c><00:08:08.810><c> to</c><00:08:09.080><c> try</c><00:08:09.410><c> and</c><00:08:09.440><c> protect</c>

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wherever out there to try and protect
 

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wherever out there to try and protect
their<00:08:10.820><c> employees</c><00:08:10.910><c> but</c><00:08:11.390><c> also</c><00:08:11.540><c> their</c><00:08:11.750><c> customers</c>

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their employees but also their customers
 

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their employees but also their customers
as<00:08:12.320><c> well</c><00:08:12.470><c> absolutely</c><00:08:13.400><c> and</c><00:08:14.090><c> then</c><00:08:14.960><c> what</c><00:08:15.140><c> advice</c>

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as well absolutely and then what advice
 

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as well absolutely and then what advice
would<00:08:15.440><c> you</c><00:08:15.680><c> have</c><00:08:15.800><c> given</c><00:08:16.010><c> yourself</c><00:08:16.250><c> prior</c><00:08:16.790><c> to</c>

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would you have given yourself prior to
 

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would you have given yourself prior to
the<00:08:17.090><c> start</c><00:08:17.300><c> of</c><00:08:17.450><c> this</c><00:08:18.310><c> I'm</c><00:08:19.310><c> a</c><00:08:19.520><c> big</c><00:08:19.730><c> planner</c><00:08:20.120><c> and</c>

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the start of this I'm a big planner and
 

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the start of this I'm a big planner and
I<00:08:20.630><c> think</c><00:08:20.870><c> it's</c><00:08:21.020><c> more</c><00:08:21.290><c> so</c><00:08:21.850><c> you</c><00:08:22.850><c> can't</c><00:08:23.090><c> plan</c>

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I think it's more so you can't plan
 

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I think it's more so you can't plan
everything<00:08:23.660><c> like</c><00:08:23.990><c> nobody</c><00:08:24.410><c> could</c><00:08:24.590><c> ever</c>

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everything like nobody could ever
 

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everything like nobody could ever
planned<00:08:25.420><c> for</c><00:08:26.420><c> this</c><00:08:26.870><c> for</c><00:08:27.680><c> this</c><00:08:27.800><c> to</c><00:08:28.040><c> happen</c><00:08:28.810><c> okay</c>

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planned for this for this to happen okay
 

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planned for this for this to happen okay
well<00:08:31.160><c> thank</c><00:08:31.430><c> you</c><00:08:31.490><c> for</c><00:08:31.580><c> speaking</c><00:08:31.970><c> with</c><00:08:32.150><c> us</c>

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well thank you for speaking with us
 

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well thank you for speaking with us
today<00:08:32.660><c> this</c><00:08:33.110><c> has</c><00:08:33.290><c> been</c><00:08:33.500><c> brianna</c><00:08:33.860><c> james</c><00:08:34.190><c> from</c>

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today this has been brianna james from
 

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today this has been brianna james from
pc<00:08:34.970><c> TV</c><00:08:35.360><c> see</c><00:08:35.990><c> you</c><00:08:36.020><c> next</c><00:08:36.350><c> time</c>